OUR SERVICE HEROES – JUL & AUG 2020

Outlet of the Month: Bangkok Jam Great World

My husband and I have our lunch today at Bangkok Jam, Great World City.  It was a pleasure having our lunch there on all our weekends.  We are usually served by Ms Tama, a soft spoken lady with a pleasant disposition. Although we usually booked using eatigo at discount prices, she still served us a smile.  She remembers the food and dessert that we like to order. We dine out frequently on weekends and we seldom meet service personnel like Ms Tama.  Please treasure her, it is never easy to find a staff like her.
– Sandy Lim

 

Miss Tama from Bangkok Jam Great World is very attentive and patient and also very friendly. Went there more than 5 times always with excellent service. Thank you. What a lovely restaurant, good food and good service and atmosphere. Will be back soon.
– Irene

 

First visit to Bangkok Jam Great World since the renovation of Great World City. The restaurant is still nice and bright. Food and service were also very good!
– Christopher

 

Ms Tama from Bangkok Jam Great World, showed really great service! (The restaurant has) nice Thai background with spacious tables setting and Thai music. Food is exactly like what you can get in Bangkok, everything were awesome. Highly recommended for those Thai food lovers!
– Michelle Ng

 

I dined with my family at Bangkok Jam Great World. The food was excellent & the
service was exceptional. Your Manager Tama was courteous, most helpful & friendly. Certainly an asset to your organization & the F&B industry. Thank you for a memorable dining experience!
– Woody

 

I have been to Bangkok Jam Great World a couple of times – excellent Pad Thai & juicy, flavourful Pandan Chicken. I’ll be back to try a curry next for sure. Has a relaxing decor, with some nice plants & greenery for a relaxing vibe. Good for a casual meal or get together.
– Blake

 

Awesome dining experience here in Bangkok Jam Great World. Food is really delicious and the servers were really friendly and accommodating. Big thanks to Tama and Robert for the great services!
– Freddy Tan

 

I think Bangkok Jam Great World served the best Thai food in Singapore! Nice ambiance, food was so good and despite the busy period, but everyone was still very nice. Will come back again!
– Đoàn Thiện Yến Nhi

 

Staff of the Month: Sharon

We patronize Eat at Taipei SAFRA Toa Payoh every Sunday because our children has enrichment lessons there. I would like to commend on one of your staff Sharon who had been such a delight to have. She is very conscientious and attentive to customers’ needs. And because we are regular customers, she makes the effort to remember our likes and dislikes; she remembers that our children needs to go off at a certain time after the meal for their lessons and checks with the kitchen if the food is taking too long. She provides the children’s cutlery without us having to request for them because she knows our children need them.

– Jane Chia

 

I was impressed with the service by Sharon at Eat at Taipei SAFRA Toa Payoh. She was busy and attending to all the customers alone. However, Sharon was efficient in her work and she deserves some appreciation for her hard work.

– Kho Kai Lin

 

Sharon is a gem at Eat at Taipei SAFRA Toa Payoh. She is sincere with her service and checks on customers all the time. Her service was amazing and I had a wonder dinner. Keep it up with the same attitude.

– Elivia Siau

 

My friends and I ate at Suki-Ya SAFRA Toa Payoh on 18 August at around 8.30pm. Sharon provided very good service. She was attentive, alert, fast and made the whole dining experience more and memorable. She is an asset to the company and has the potential to do well in this industry. A capable worker that any employer would love to have and keep.

– Chew Kim Soon

 

This is my first time having dinner in Suki-Ya SAFRA Toa Payoh and Sharon‘s level of service is fantastic! I told only told my boyfriend that I want to eat udon and even before ordering, Sharon served the udon to my table. This kind of service is really applaudable! I can see that she love her work through serving with other customer with heart. We are really happy and enjoyed our meal. Good job!

– Chris Lim

 

Hello, I would like to share my dining experience at Suki-Ya SAFRA Toa Payoh. I was served by Sharon and her team and I must compliment them for their excellent service. They were able to fulfill our orders promptly and answer all our clarifications patiently. The staff were very friendly towards us and greeted us warmly too. Overall we had a delightful dining experience especially Sharon because of the exemplary service in the restaurant. Thank you.

– Shi Ling

 

We would like to highly commend on the superb service we have received from Ms Sharon when we visited Eat at Taipei SAFRA Toa Payoh today for lunch.She was very attentive to all the needs of the customers in the restaurant throughout our time at the restaurant.  We have eaten out often & this high level of service is not even experienced in those 5-Stars Hotels. Please kindly acknowledge her great service as she really deserves it! Thank you very much.

– Serena Hoa

 

I had dined at Eat at Taipei SAFRA Toa Payoh on two occasions and was served by Sharon. We are a family of three with a young toddler. Sharon has been attentive to our needs and provided condiments and cutlery required for our meals without us prompting. In our recent visit on 26 Aug, my daughter had coughed and Sharon provided a glass of warm water to help with the cough. I believe she has been an asset to your company and will continue to be with her positive attitude and mindset.

– Wei Liang

 

 

I am writing to you for the fantastic food and service you delivered in Suki-Ya SAFRA Toa Payoh. I hope you will offer the praiseworthy service in the future and I must say you have won my heart as a guest. I would also like to commend Sharon for the service and hospitality.

– Shunde

 

 

My hubby and I made a reservation to dine at Suki-Ya SAFRA Toa Payoh and it was a pleasure to be served by Sharon and team. Due to Covid-19, it was not easy to operate a steamboat buffet restaurant but she and her team have served every customer patiently by pushing the trolley filled with vegetables and other ingredients around. They also made it an effort to top up the soup and meat trays. We had a great time dining in your restaurant. Service was excellent and hygiene was also tip top as we observed that utensils are wrapped nicely and social distancing was maintained.

– Joey

 

Sharon from Suki-Ya SAFRA Toa Payoh provides great service. She has an excellent service attitude and is attentive to the needs of customers. She will check on me frequently to ask if I need to add other food without me asking. Thank you!

– Yee Fong

 

I would like to share our wonderful experience from last night dinner at Suki-Ya SAFRA Toa Payoh. We were served by Sharon. She was very professional, polite and constantly coming to our table to check for new orders.  My wife and I were delighted by her responsiveness and thoroughly enjoyed our dinner. I also made a special request to make an order for a drink in next door restaurant and she willingly agreed. Very pleased with the service she rendered. Keep up the good work!

– Victor Ng

 

 

I had visited Suki-Ya SAFRA Toa Payoh and I am extremely pleased with the service and the quality of food being served. Staff has been really friendly to us. I would like to commend Sharon especially as she’s been attentive to our needs (especially we got little ones). Thank you so much and I hope you continue to strive and tide through this unprecedented period.

– Lee Kai Yu

 

 

I am writing to share my dining experience at Suki-Ya SAFRA Toa Payoh. I was with my friend there for lunch. I was being served by Sharon and I am impressed with the customer service that she has provided. She was very patient and polite when serving and explaining to us. She ensured the social distance inside the restaurant and always attended to our needs in time. I truly enjoyed my experience there and would not hesitate to recommend my friends there. Please keep up the good work and maintain this type of customer service in your restaurant. Thank you.

– Danny Chen

 

Words from Customers

I would like to give a thumbs up to Reanna at Tajimaya Yakiniku, VivoCity. She serve us very well and was very attentive to all our requests. Keep up the good job Reanna. We will visit again as we enjoyed the food and also your excellent service.

– Melanie

Me and my friends would like to give a feedback about the service and the food we had in Tajimaya Yakiniku, VivoCity.

We had a dinner buffet and there’s one lovely server named Samantha who is very attentive, that accommodated us and kept checking from time to time if we still need something. The food was fantastic especially the Wagyu and Sashimi. We were pleased with the service we got from your staff and so with the food. We would definitely come back and recommend the place to my friends.

– Mary Chen 

We had dinner at Hot Stones, Clarke Quay.  It was a wonderful experience dining there and we are served by a friendly & cute staff, Carl.  He knows the products well, able to share his recommendations and opinion for our reference.

– Melissa Wong 

 

We had our dinner at Hot Stones, Clarke Quay to celebrate my sons birthday, the food was great and the service we experienced from one of your staff, Samantha is awesome, she’s very cheerful and sweet, she even gave us a complimentary chocolate brownie. We’ll definitely come back and recommend your place to my friends. Cheers!

– Amhal

 

I was at Tajimaya Yakiniku, VivoCity, and was serve by the gentleman Eddie Leow. I think he has a very good attitude and quality manager, and neeeds to be praised. The quality of the food is also very good.

– Ben Gan 

Visited as a guest in the Tajimaya Yakiniku, VivoCity  for dinner. We were celebrating birthday of my friend and we choose the buffet with the WAGYU BEEF – it was delicious, don’t know how many plates of beef we eat. We had a delightful waitress, Reanna. She had just the right balance of friendliness and efficiency. Very entertaining and attentive. Even our buffet time ends she did not rush us. She and other staff members made certain that we had everything we needed.

– Yannah

Just dropping a quick email to commend your staff Samantha at Hot Stones, Clarke Quay. There were a few tables occupied, yet  she was fast,  positive and detailed. Very good attitude, made our celebration very happy!

– Keryuan

 

I am writing to commend one of your staff, Mr Eddie Leow, on the excellent service he has rendered throughout all my visits at Tajimaya Yakiniku, VivoCity. He is genuine in all his interactions with us and does his utmost to ensure our every need is met – efficiently taking our orders and ensuring he doesn’t miss any out, even going the extra mile in his thoughtful gestures such as bringing extra sauce and taking note of when we should change the grill. By our third visit, we were touched to find that he remembered our usual order perfectly and served us everything in record time, even recalling our favourite sauces and bringing us extra sauce knowing that we usually would request for it. His thoughtfulness and sincerely impressed and moved us – he is certainly an asset to your team and a wonderful reflection of the high standards I’m certain you have held your company to.

Eddie’s exceptional service is a large part of why my group of friends frequent Tajimaya Yakiniku, VivoCity so often. He has, over time, become a friend we look forward to seeing every time we visit, and I would like to recognise his efforts and commendable service. Please help us to convey our heartfelt appreciation and thanks.

– Samantha Lim, Kyeong Jae, Marcus, Jeremy and Russell 

 

We have visited Vineyard at Hortpark twice over the last 2 months. We actually love the food menu and almost everything we tried has been yummy and matched the other dishes well. By the way, Michelle is very nice and gave us great service too.

– Esther

 

The food was great at Talay, Clarke Quay and Joanne did a great job serving us! The sea bass fillet in lime and chilli was simply fabulous! The Tom yum was creamy and smooth!
We also enjoyed the calm and cool setting, definitely a place that’s brings you back to chao phraya Bangkok ! They have Thai food and Western seafood good for families with young children!

– Charles

 

Great service from Joanne at Fremantle Seafood Market, Clarke Quay. Seafood platter is yummy, esp the calamari. The tiger prawn aglio oglio is has great prawns. Garlic bread is yummy. Mussels are mediocre but the soup it has was savoury.

– Wang

 

Chanced upon Barossa, Esplanade as we celebrated our 8th dating anniversary. Food tastes great and comes in decent portion. Served joyfully by Jo and Kian who really made our evening! Thank you once again!

– Lin Xin

 

Jo and Kian at Barossa, Esplanade was friendly and gave good recommendations for the food – try the ribs and the steak – portions are generous and tastes good enough for a repeat visit.

– Troy

 

We got a meat platter, pasta carbonara and mushroom soup at Barossa, Esplanade. The food was great! Especially the Taragon Bernaise sauce and the carbonara. We were served by Jo and Jerome and the service was great! They were very attentive and helpful as well! Would recommend others to dine here 🙂

– Jonathan

 

Barossa, Esplanade is an amazing place to dine in. Came here with my boyfriend after lockdown and it’s a beautiful ambience with mouthwatering dishes. The Hawaiian Chicken Pizza is to die for, especially after lockdown 😉 Kian our waiter made amazing cocktails like Sex On The Beach, Pina Colada and Mojito. Even in the middle of a pandemic, hygiene was first class and it did make us feel very safe. I would definitely recommend this place to everyone.

– Manisha

Barossa, Esplanade is a superb restaurant. Even in the middle of a pandemic, the staff were very friendly and we’re very helpful. One of the staff – Kian was very helpful and was excellent in serving us. Will definitely come back!

– Divyanshu 

 

Mr  Andrew  Peck,  the  Restaurant Manager of Bangkok Jam Plaza Singapura was very courteous towards me  .  He displayed  professionalism  & extreme proactivity by recommending me the appropriate items suited to my taste buds. The food quality & service were also  pretty excellent! Bangkok Jam @ Plaza Singapura is the most suited place to be if you are looking for a place to satisfy your hunger pangs & chill out!

– Eric Tay

 

I was hoping that you could kindly pass on my utmost gratitude for the outstanding hospitality that was shown to my family by your Senior Restaurant Manager, Mr Andrew Peck of Bangkok Jam Plaza Singapura.  Andrew greeted us all with a friendly smile and the service he provided was excellent. Andrew has the right balance between friendliness and efficiency. I was indeed impressed and must say that this is commendable. In addition to a sumptuous meal, we had a delightful service provider who takes notice of every single details. Despite having to attend to various duties, Andrew never once got flustered, neither did he displayed frustrations. Instead, he kept his poise, showed total dedication and commitment to his duties. Andrew treated everyone to the same high standards of service. Employees like Andrew are an asset to any organization. He is truly a credit to your restaurant for he fully epitomized what a 5-star service is all about.

– Joelene Chong

 

I am pleased to inform your management that my family & I are very glad
to receive friendly & warm service from Typhoon CafeJem and team are courteous & attentive in their line of service. Attending to customers promptly with quick turnaround time.

– Nancy Tan

 

The Restaurant Manager, Theva, displayed lots of concern on customer service as well as hygiene. He sanitized the table before we sit. When my son was not sure what to order, he recommended Japanese food for my son although it’s a Thai food restaurant. My son liked it so much and was very happy. My experience at Bangkok Jam Bukit Panjang Plaza this time is totally fantastic experience. Planning to come again to this restaurants with my parents on this weekend. Looking forward to the same service.

– Janice Ong

 

I dined at Bangkok Jam Plaza Singapura and we had the pleasure of Ab and his team serve us. Despite being busy, they were responsive, and Ab especially served us with a smile, being friendly, and going the extra mile to make our dinner a pleasant one. It’s rare to find people who live out the values of good service in this day and age, and it’s a real treat. Food was great as well. We’ll definitely be back for the food and Ab and his team’s service!

– Meredith Chong

 

I visited Bangkok Jam Marina Square and I would like to commend on You Chee & Aika’s excellent service! They are service oriented and polite. I am now a Creative Eateries member too!

– Dr Tan

 

A friend and I patronised Bangkok Jam Plaza Singapura and I just would say that it was one of the best dining experiences I have ever had. I would like to thank all your  wonderful team of staff for making our dining experience enjoyable and memorable. A special thank you to Ah Tim, who prepared and served us the soufflé pancake. It was really really good, in fact better than a lot of other restaurants that serve this dish. The only regret we had was not having space in our stomach for more! Thank you once again from a satisfied customer.

– Daryl Ong

 

What made our visit to Bangkok Jam Bugis+ memorable was the restaurant manager, Abdul, who looked after us. We appreciated his friendly service, kindness and sense of humour! Can tell he’s very committed to looking after his customers.
– S G L
Friendly and warm service from the Bangkok Jam Bugis+ team! I also noticed they made sure everyone checked in before customers go into the restaurant which made me feel safe especially during this period. The food is good as well, 2 thumbs up!
– Daniel Tan

My family and I have patronized Suki-Ya SAFRA Toa Payoh several times and the service provided by the staff never fail to impress us. The staff are friendly and helpful when serving customers, especially Jov, Hock Seng and Dashane. It is always a pleasant dining experience over at your restaurant. Thank you!

– Leticia Tang

 

My children and I had a great time when we went to Suki-Ya SAFRA Toa Payoh for lunch. We enjoyed the food and the attentiveness of the service staff, especially Yuqi. During during the meal, she promptly clears the table so that we have a clean and spacious table to enjoy the food. Hope your restaurants have more staff like Yuqi.

– Jessie Chua

 

A sincere compliment for your staff, Ms Jov at Suki-Ya SAFRA Toa Payoh is very attentive and very accommodating with our needs. She is willing to go the extra mile in explaining the menu, such as the soup base and buffet bar items available. Thank you so much!

– Shawn Hoon

 

I have recently visited Suki-Ya Bukit Panjang Plaza branch and was served by Suk Chen. I was astounded by the overwhelming hospitality provided by her. Throughout the meal, she was attentive to our table and served us promptly. All in all, it was a fantastic dining experience and I hope that she receives the recognition she deserves. Thank you.

– Vernon Chan

 

We had a family dinner at Suki-Ya Kovan and was served by Navinya. She had provided an excellent service to us by helping us with our food and drinks. She is always smiley and friendly! Kudos to her!

– Amelia Hutapea

 

I would like to compliment Mr Hock Seng from Suki-Ya SAFRA Toa Payoh for going extra miles in his customer service. He is very friendly and courteous. It was a lovely afternoon for our family to enjoy our lunch at the restaurant. Do convey my appreciate for his good services. Thank you.

– Hui Sun

 

My family and I went to Suki-Ya Kovan for dinner. The manager, Navinya, was serving us with the condiments on the buffet trolley. We had trouble deciding on the condiments but Navinya explained and recommended the various types of sauces to us patiently. She was very attentive to all customers and displayed excellent customer service. We are very impressed with her service standards and would like to extend our gratitude to Navinya and the team.

– Nicholas Lee

 

My family and I are privileged to be served by Avi and Boon. It’s been a long time since I experienced great customer service and the first one, I received after circuit breaker. Right at the entrance, we were given so much patience as we are unfamiliar with the new dining rules and menu options. The team took the time to explain all the options available and the necessary precautions. Upon ushering us to our table, a baby chair was immediately prepared for us. My family feels valued as our needs are immediately taken care of without asking. It was a truly fantastic experience dining with Suki-Ya Marina Square.

– Shurn Heng

 

I was at Suki-Ya Tampines Mall outlet and was served by a group of friendly staff, especially Kall. She was always prepared to attend to the customer’s needs. I noticed that she was not only efficient with her work but doing her best to make every customer’s dinning experience a positive one. With customer service like this, I would certainly come back. Thank you for having staff like Kall as it sets a high benchmark for future eateries I might patron.

– Bryan Ku

 

We had our family dinner at Flaming Don Bugis+. I would like to compliment Mr James for his attentive service and explanation of the menu since it was our first visit at the restaurant. We will definitely recommend it to our friends!

– Jen Cho

 

I am a customer at Flaming Don Bugis+. I would like to commend on your staff, Kevin Joshua for serving us excellently and being so friendly to accommodate us with our requests! I do hope the management will reward him deservingly. Thank you.

– Justin Tiong

 

I really enjoyed my dining experience at Flaming Don Bugis+ today. Kevin was really friendly and nice, and we appreciate his service. Keep up the good work and we will definitely be back for more donburi!

– Cheryl Yeo

 

This is to compliment Kevin Joshua at Flaming Don Bugis. Our family of 3 passed by the restaurant and was approached by Kevin. He recommended the signature flaming beef donburi and we were impressed by his service and attitude. We decided to give it a try and was pleased that the food was great! We will definitely be back again and hope that Kevin will be recognized for his effort.

– Sally Soo

CREATIVE EATERIES: CSR LUNCH GET-TOGETHER WITH BETHESDA CARE SERVICES

Bethesda Care Services (BCS) plays an indispensable role to children, youths, families and elderly in need within the Bedok community. Rendering affordable services ranging from Integrated Special Student Care Centre (ISSCC), excITE and other services. 

 

On 9 December, Creative Eateries is pleased to host BCS for lunch at Bangkok Jam Marina Square. The senior citizens from BCS were hesitant to interact at first, but over the course of a scrumptious Thai fare, they started to feel at ease and share their interesting stories and experiences with our volunteers.

 

The elderly folks from BCS were allocated to different tables based on their dominant language for better interaction.

 

Mrs Bernadette Giam (left), Director of Corporate Affairs and Human Resources and Emelyn, Senior Restaurant Manager of Bangkok Jam, posing for the camera with the lovely ladies!

 

Ms Bonnie Wong, COO, engaging in a lively conversation with the cheerful folks to find out more about their daily activities at BCS.

 

Desserts were a must to sum up a delectable meal. Serving traditional kuehs and agar agar that are suited to their likings. Before leaving, some of the elderly even requested for the agar agar to be packed for their high tea in the late afternoon! 

 

This lunch get-together marks the first engagement between Creative Eateries and Social Co. to build a sustainable culture of corporate giving, doing what we do best. BCS was the selected beneficiary as it plays a very critical role in supporting families in the community, especially the young and the elderly through student care, caring for the homebound elderly and operating their centre’s ageing programs.

 

To support the organisation beyond a one day event, Creative Eateries will be running a campaign to raise funds for BSC, which would be important and helpful to support the good work done by the centre, such as weekly medical transport services, monthly allowances for families and bursary awards for students.

 

We would like to appeal to all our employees, partners and diners to participate in the campaign to raise funds for BCS during this festive season. 

 

Donation and more details on the donation can be found here: https://tinyurl.com/creativeeateriesforBCS

Halloween at I12 Katong with Suki-San: Where All the Boys and Ghouls Gather

Over the course of 2 days, 26th and 27th October 2019, Suki-Ya had the opportunity to be part of the I12 Katong Terror-fic Halloween: Where all the Boys and Ghouls Gather event, where there were activity stations for both parents and children to take part in.

First up we have our Witches Face Painting Booth where children can get both face and body painting if they wanted.

Next, we had our Frankenstein DIY Booth where kids can make their very own spiders using household items. We even had some who tried to their hands at their own creations such as faeries and dinosaurs.

Next up we have our Hansel and Gretel Snack Corner cause it’s never a party without food! Check out our zombie Swiss rolls and mummy/tombstone cupcakes handmade with love by our chefs, sure to make mummies crawl back out from the grave for some!

But the highlight of the event was the Trick-or-Treat sessions which was held twice a day, alongside a scavenger hunt and accompanied by none other than Suki-San himself!!

He warmed the hearts of both children and parents, offering hugs and photos wherever he went. Check out Suki-San on the hunt with both children and parents.

Our Trick-or-Treat session was followed by a Best Dressed contest to see who was the fairest or scariest of them all.

Take a look at some of our contestants who melted our hearts with their outfits.

Of course, we did not forget the Scavenger Hunt. We picked a lucky winner from each Trick -or-Treat session to walk away with a MothersWork prize worth $50, sponsored by I12 Katong.

Once that was done, we had our Sing-a-long sessions where children picked the songs they wanted to sing, and sang along to the tunes with our wonderful Frankenstein Host, Timothy Wan. It was no question what the song of the entire event was – Frozen’s Let It Go.

Check out the adorable kids singing their hearts out!

Happy Terror-fic Halloween, everyone!

CE Leaders’ Day Out – Dragonboat

At Creative Eateries, we genuinely believe good team work is the foundation of efficiency and forward progress. Over the past two decades in the F&B scene, Creative Eateries has been at the forefront of delivering creative concepts, spreading joy and delight to everyones’ tastebuds. However, none of this is possible without the support of everyone in the Creative Eateries family, especially so from the key leaders of the group.

Reinforcing our company values to uphold the kampong spirit and keep a positive mindset, the theme for our second leaders day out is all about teamwork. Gathering a team of close to 40 leaders from Restaurant Managers, HQ management team to Head Chefs, we started the day with an exciting water sport – dragon boating!

Splitting into 3 different teams, each team settled down in their boats and set off into the water. It was a jittery start, especially so for the first-timers, where we get used to the water and working together on a rhythmic pace. Despite the exhaustion, the teams later embarked on a 200m challenge and gave their all into the competition, showcasing utmost resilience and team unity.

At the heart of dragon boating, teamwork and camaraderie are fundamental components that lead teams to victory. There is nothing quite like a shared experience where individuals from all walks of life and fitness levels gather to achieve greater heights together. The team bonding event was nothing short of fulfilling and had left many heartwarming moments in all of our hearts. The day later concluded on a delicious note with a simple dinner at Talay Thai, where we let our hair down and unwind. 

One of the key takeaway from the second Leaders’ Day Out was the importance of team unity and how strong teamwork helps to better work experience and increase efficiency. We would like to thank everyone who have made our second Leaders’ Day Out a success and this experience so much more memorable!

“Great thing in business are never done by one person.” – Steve Jobs

CE Leaders’ Day Out 2019

Creative Eateries started our inaugural CE Leaders’ Day Out last week with a blast! 

Comprising of key leaders of the Group, CE Leaders’ Day Out will be a bi-annual initiative to cultivate and inspire next generation leaders within the company to propel the business forward. 

Held at a chalet in Civil Service Club Changi, we started off with a sharing session where team leaders present ideas and know-hows in hopes to value-add to the business. The night was made better with a BBQ feast, games and catchy tunes, instilling a tremendous sense of camaraderie till the end.

At the heart of our business, we will continue to engage members of the company to build trust and better company culture through team-building initiatives & activities. 

We would like to express our utmost gratitude to all employees who made our first CE Leaders’ Day Out a success and we look forward to our next one soon!

“Coming together is a beginning, staying together is a progress and working together is success.” – Henry Ford

FLA Awards Franchisor of the Year – Overall Winner

On the 25th October, Creative Eateries was named the Overall Winner of the Franchisor of the Year award category in the 2018 FLA Awards Dinner, held at Mandarin Oriental.

 

The Franchising & Licensing Awards (FLA Awards) was launched by the Franchising and Licensing Association (FLA) Singapore in 2005 to recognise and honor outstanding achievers in the local franchise and license industry.
The Awards provide a platform to showcase successful franchise concepts and systems thus facilitating further developments of the franchise companies in the international arena.

 

 

CEO of Creative Eateries, Mr Anthony Wong began his journey in 1992 with Hot Stones Steak and Seafood Restaurant and has since developed more than 17 home-grown restaurants brands today with two catering arms. Brands like Suki-Ya, Bangkok Jam and Flaming Don has gained much popularity over the years and have successfully attracted both the local diners in Singapore and overseas interest for franchising.

 

In 2014, Creative Eateries has start its franchising journey with the opening of ROCKU Yakiniku in Kuala Lumpur, Malaysia. The ROCKU Yakiniku brand is a unique restaurantainment concept, melding a traditional style of Japanese dining with modern entertainment. Delivering a fresh concept to traditional Yakiniku joints, ROCKU Yakiniku defies convention by melding a traditional style of Japanese dining with modern entertainment, perfectly characterizing Japanese pop culture.

 

 

Guest can savour their food hot throughout the entire meal, and there’s no better way to enjoy the tantalizing cuts of meat, ranging from beef to pork and chicken. ROCKU also entertains and enthralls its guests with modern music.

 

With it’s one-of-a-kind concept, the brand has seen success both in Singapore and the region. Today, there are two outlets in Malaysia, and most recently one in Cambodia.

 

 

With a dedicated team to support for existing franchisees while expanding the Groups’ franchise network, Creative Eateries will continue to penetrate the region with winning concepts that meet the growing demand of the middle market and be known for our expertise and passion in F&B management.

 

Excellent Service Award 2018

The annual Excellent Service Award (EXSA) Ceremony 2018 concluded on a high note for the Creative Eateries family. Organised by the Restaurant Association of Singapore (RAS), EXSA is an industry-recognised award to acknowledge individuals who have delivered consistent quality of service and have displayed and embodied the role of “Service Heroes” in their organization.

The award ceremony this year was held at One Marina Boulevard on 4th October 2018, and was graced by Guest-of-Honour Senior Minister of State for Trade and Industry, Mr Chee Hong Tat. With more than 2,400 awardees, Creative Eateries is happy to announce that we achieved a total of 141 awards this year!

With 20 Stars, 13 Gold and 108 Silver Award, the number of awards for this year was a major improvement from our results in 2017, as we see a two-times increase from 61 awards to 141 awards.

The management would like to also take this opportunity to extend our best wishes and greatest appreciation for Aunty Lily, our full-time staff at Suki-Ya Kovan, who was one of the five finalist for the prestigious Superstar Award! This award is the highest accolade given to an individual who has displayed excellent service standards.

Throughout her 4-year journey with the Creative Eateries family, Aunty Lily has always gone above and beyond her call of duty, ensuring customers always feel at home with her top-notch service. 

Once again, we would like to extend our sincerest congratulations to Aunty Lily, as well as all the other awardees that made this proud moment extremely unforgettable. We definitely hope to achieve more in the near future!

 

OUR SERVICE HEROES – MARCH & APRIL 2018

OUTLET OF THE MONTH

I’d like to praise Catherine from Bangkok Jam Plaza Singapura, for unwaveringly good service. No matter how busy or packed it may be, she still puts on a smile and serves. She even makes an effort to remember my husband’s and I’s favourite drinks and how we like them! Her bubbly nature really brightens my day. Her service really sets Bangkok Jam out from the rest, and it’s the reason I always return to have dinner after work.

– Cherie

 

I dined at your Plaza Singapura branch of Bangkok Jam for lunch today.  I frequent this restaurant because it is close to my office and I like Thai food. Catherine and the team always do a really good job, and know my menu preferences etc.  I am always warmly welcomed, and the service is always friendly but efficient.

– Justin

 

The food was very good and consistent at Bangkok Jam Plaza Singapura. The service was fast and professional. Catherine, Lin Tong and Cherly were very friendly. Thank you for the great experience.

– Becky

 

We are a family of four dining at Bangkok Jam Plaza Singapura, and would like to compliment your staffs esp the supervisor and the new trainee, Ah Liang for their extraordinary service rendered. We enjoyed the food served as well as their service.

– Jasmine

 

I just dined at Bangkok Jam Plaza Singapura and I want to commend on the food as well as the service of the whole Bangkok Jam team! It feels good to eat somewhere decent at a reasonable price, and the hospitality of the staff working there is a two thumbs up. A must visit restaurant in town!

– Froilan

 

Thanks to the whole staff and crew of Bangkok Jam Plaza Singapura. All very friendly and polite. All orders are delicious! Will come back for sure, keep it up!

– Roxanne

 

We went to Bangkok Jam Plaza Singapura and the food we had was really good! Customer service was great and I’m really satisfied!

– Tash

 

We had a sumptuous lunch today at Bangkok Jam Plaza Singapura. My husband and I tagged along our 4 kids today for them to try Thai dishes. It’s a two thumbs up for all the food that we ordered. We also want to thank your staff, Wella, for arranging our reservation as well as the whole staff and crew for their hospitality.

– Carla

 

STAFF OF THE MONTH

I would like to express my appreciation to one of your management trainee Qris from ROCKU Yakiniku. Thank you for her willingness to serve my table and fulfill our multiple requests and the nice dining experience in your restaurant.

– Lulu Chou

 

It is my pleasure to write my email to your restaurant, ROCKU Yakiniku. A management trainee named Qris, is a hardworking and polite staff in your company. She provides very good service and dedicated herself to work.  My family loves her service very much.

– Jenny Sin

 

The Japanese style charcoal grill buffet at ROCKU Yakiniku is super nice and highly recommended. The service provided was good especially a lady called Qris who is friendly and professional in her service.  Basically, we enjoy the food, service and environment there!

– Jessie

 

We always spend lunch n dinner over the weekend and we found out the bbq food at ROCKU Yakiniku is very good overall. The service from Qris is wonderful, informing us about the term and condition, the value add of having lunch with you guys.

– Fransciscus

 

Words from other diners

Our group had a great experience dinning at Vineyard at Hortpark, food (pasta and pizza) are so good. The pasta is cooked perfectly and the sauce are rich and so tasty! The staff are friendly and very attentive, ambiance is perfect for group gathering and couple.

We will definitely go back for another great dinning experience! Thank you Vineyard!

– Julie 

 

You are very lucky to have a manager like Chris from Barossa. He is very attentive and hard working, has a pleasant personality and even knows how to recommend good tasting wine, all in all he provides excellent service.

– Enzo

 

Enjoyed our dinner at Patara Fine Thai Cuisine. We had beef green curry, stuffed chicken wings, 🍆 and chili chocolate lava cake (comes w ice cream and 🍓 – just a tinge of spiciness). The service staff were very courteous and the ambiance very cosy and pleasant.

– CS Tan

 

We had a large group gathering at Patara Fine Thai Cuisine, despite being ‘isolated’ in the private room, the staff Raymond, Eric and Mark kept checking on us to make sure we were okay. When asked for help to take group photos, the staff willingly obliged too. They were also quick to offer baby chairs and were family friendly to my 1 year old boys.

Everyone left feeling like they discovered a hidden gem and commented about how they would return. Glad to have chosen Patara and hope this review has been useful 🙂

– Princeofthieves 

 

My friend and I dined at Vineyard at HortPark. The place itself is worth it despite being far from the city. If you want a cozy ambiance whilst enjoying the superb food and company of good friends or family, this is the perfect place to go. I also like how accommodating and warm their staffs are especially their manager Christian. They attended to our needs and requests fast. I’ll definitely come back here and bring my family.

– Sheenaj

 

My hubby and I had lunch at Bangkok Jam at Marina Square and we would like to compliment on the staff who served us, Tan Cher Min for his good service. He was proactive as he was able to provide us with alternative dishes when he noted that few items we ordered for have been removed from the menu. We accepted his recommendation and were satisfied with our lunch. In addition, we noted that he was also attentive to small details – We ordered a drink without ice but he came back with the drink with some ice in it explaining that the drink was warm as it was just prepared. We feel that Cher Min should be commended for his good service rendered. Keep it up!

– Diana

 

Our visit to Bangkok Jam Wheelock was a memorable one. Kevin was charming and approachable. Anita was friendly, warm and cheerful. Both of them made our dinner experience a wonderful one. Thank you.

 Julie

 

I would like to send my compliments to the team at Typhoon Cafe (Plaza Singapura) who have been nothing short of wonderful. My husband and I were well taken care of and we’re touched by their consideration and attentiveness. Pei Ying made us feel warm and welcome, and she even noticed some fine details. I was struggling with my drink but she soon appeared with a spoon even before I had thought of asking for one. This was certainly a great relief and I got to enjoy my bubble tea well! Later on, when we had a little bit of an accident and spilled some food and drinks, Pei Ying and Li Li appeared almost immediately. They made sure we were alright and speedily cleaned up the mess. While we felt really bad for causing a ruckus, it was really heartwarming to see that they were more concerned with our wellbeing and comfort. Such service is certainly not something we see often, and I truly believe you have got great people in your team. To receive such kindness from someone who has had an equally long day, is hard to come by. And I’m glad to experience this today.

– Yi Lin & Dennis

 

I would like to compliment the good service by your 2 staff, who served us today at Siam Kitchen Bukit Panjang Plaza. Joon Kiat & Alsagoff were attentive and did an excellent job. Kudos to the 2 of them and thanks for the great service!

– Marrissa

 

Thanks for the exceptional service from Monica and her team at Bangkok Jam Marina Square. They were very cheerful and full of happiness while serving. Despite the late hours of operation, they can still bring a smile to the faces of the customers at the restaurant!

– Darlye

 

My company of 24 pax had a gathering at Bangkok Jam Great World City for lunch. Several colleagues and I were very impressed by Sylvia’s composure and attentiveness when she handled a barrage of orders. Hope she excels further and makes SG’s service sector shine!

– Shaun

 

I dined at Siam Kitchen Lot 1 for dinner with my family and I would like to compliment a manager by the name of Barnabas. He has a great knowledge of the food and we really enjoyed the Tom Yum Fish & Seafood Phad Thai he recommended. Despite the busy restaurant, Barnabus still take the effort to explain to us the food and was still smiling after taking our orders. My family and I would like to thank him & the chef specially for the great dinner and exceptional customer service! I will definitely come again and bring my friends along!

– Jaslyn

 

We would like to commend Catherine and Anita from BangkokJam Wheelock Place for their great service, fast and efficient with a very polite attitude. Would definitely patronise again.

– Jessie

 

I would like to say thank to all team member of Bangkok Jam @ Wheelock Place for giving me and my friends a great dining experience during my friend’s birthday dinner last night. We all were surprise with your excellent customer service especially are duty manager Kevin and two amazing service ambassadors Anita and Nancy. You all did a perfect customer engaging, made us satisfied and gave us pleasure from the first moment we step into the restaurant till last minute. Really enjoyed !. I highly appreciate and definitely we will come back not only for the food, but for the service also.

– Mario

 

I must say you’ve a dedicated team member, Kevin at Bangkok Jam Wheelock PlaceKevin and the other team members offered great choices for the two of us and also made the food and drinks according to our preference. Throughout the dinner, I noticed the engagement of the team with a large group of customers. That’s customer engaging. Being in a service industry myself, providing great customer service is important and I believed kevin and the team has done that well. Despite some misunderstanding towards the end of the evening over some technical glitches on your paywave machine, I must said Kevin has demonstrated his integrity to protect the interest of the business by ensuring the bill is collected promptly. Other employees may just ignore it at the expenses of the business, but Kevin pursued on to ensure the bill is collected the following day. For that, I must comment that you’ve hired a great staff and team. Well done.

– Jonathan

 

 

Happy with the service of Marilyn at Bangkok Jam Great World City, she’s very welcoming and happy to serve. Kudos for having her in your team!

– Jona

 

We will like to praise Monica from Bangkok Jam Marina Square for her absolute service. I was back in Singapore to gather with my old friends. Monica definitely went beyond our expectations and we were absolutely pleased. We were served with wrong orders from other helpers but she was kind to guide her colleagues. Then help us to explain that the kitchen was busy.

– Terrence

 

 

I’d like to commend Monica, your service staff at Bangkok Jam Marina Square. It was the second time we’d eaten at this restaurant and it was great to see Monica again. It was the busy dinner hour on a Friday night but she went over and beyond the call of duty to make our children feel special and welcome. She’s really a gem!

– Reuben

 

I want to thank you for the wonderful dinner my friends and I had last night. It was our first time visiting Bangkok Jam Marina Square and we were surprised by food served and customer service by Monica. The service by Monica was excellent. She was cheerful, courteous and prompt with her service. Overall the food and service were excellent!

– Gina

 

It is truly a pleasure to dine in at Bangkok Jam Marina Square and being
serve by Francis Ng. His service is way above expectations. We walk in at
close to 9.30pm, understand that the place might probably be taking last
order, yet he welcome us with a great smile and suggested drinks for us as
well. The way he tell us about the membership and rebate and which credit
card has got promotion, is rather detailed. Thank you so much Francis for
making our mid week so much better.

– Jicelle

 

I am delighted to narrate my very pleasant experience dining at Bangkok Jam Bugis, especially the excellent service rendered by your staff, Camelia.My family was greeted with a warm welcome upon arrival and our orders were taken with great attention and direction with good recommendation! Your staff has certainly delivered us with a 5-star dining experience and I would be most happy to recommend to all my friends and circle.

– Dennis

 

I will like to specially thanks the manager He Xia and the service staff Auntie for the great service when I am dining at Eat @ Taipei Kallang Wave. Auntie Ah Siew is very friendly and enjoy interacting with customer. She indeed the role model for having good service in service industry. Definitely will be back again to this wonderful and pleasant outlet.

– Marcus

 

 

I’m writing this email to express my satisfaction with your staff at Bangkok Jam Marina Square. I came here on a Thursday night with my friends for dinner and was specially taken care of by Monica. She took the effort to make sure that our food was okay, chatted with us and constantly looking out for us on even small details (ie. extra bowls for our extra small bowl of soup etc). Being stressed out from a day of work, it’s always nice have someone care about your wellbeing, let alone a stranger.

– Wan Xin

 

 

I am writing to compliment the services I received from Sylvia at Bangkok Jam Great World City. She is such a friendly person and very attentive the our needs throughout the dining. She took the efforts and time to go through the menu with us and gave us good suggestion for the dishes to order. Overall it was a very pleasant dining experience and definitely we will go back again.

– WK Tay

 

This email is to thank your crews @ Siam Kitchen Lot One outlet, specifically Nurain, for
her excellent service. I visited today at about 08:30pm till about 09:45pm. Nurain showed genuine interest and care for her customers. She ensured we were enjoying our food and asked for feedbacks on the food/drinks after we were done. When I informed her my tom yum soup was a bit too spicy to my liking, she suggested to order the clear tom yum soup next time.

Despite staying there till almost closing time (& we were the last to leave), none of the staff told us to leave which made us feel really welcomed. Thank you to Nurain and team for making us feel welcomed, and not rushing us to finish our meal despite the time!

– Shiqah

 

I am writing in to give a positive feedback for  the excellent service received from Monica from Bangkok Jam Marina Square. I was extremely impressed by her good customer service and her friendliness. I’ll like to applause her and the service team for their excellent services. It was really a pleasant experience dining here!

– Guang Yang

 

I was at Bangkok Jam Wheelock Place with my 2 sisters. We had a very satisfying lunch .  The food and drinks we ordered were pretty satisfactory. However, we were most delighted with the service rendered by your staff, Ms Nancy Tan.  She is very forthcoming, approachable, attentive and accommodating. Most importantly, she served with a smile, questions were also answered with a warm smile . She has a very neat appearance. Great staff ! Shall visit this outlet again in the near future.

– Adeline

 

I had dinner at Siam Kitchen Eastpoint Mall recently and it was a lovely experience. The team of staff were nice and the waiters, especially the malay lady, were very attentive and pleasant. She was alert and checked on us if we had any issues with meals served. The food was great and I will definitely come back again soon.

– Eva

 

Irene was very helpful with the order of good, especially on the DIY kiosk. She also helped to get the food ready for collection when our Q number was called and oriented us to a place to sit. Pleasant & Cheerful personality.

Next, the food prepared by Head Chef on duty, Rangbir and his team members were simply delicious and mouth-watering. Cooked to perfection. We were delighted by the outcome.

For this, we thanked the team for the pleasant encounter this afternoon and we would love to come back more to dine at Flaming Don Bugis+.

Eddie Yeo

 

I’m sending you an email in regards to the excellent service by Bukit Panjang Plaza Suki-Ya staff name Cindy. I have given a good feedback about her not long ago but I have to commend her hard work and the good quality service again. She is a humble and selfless employee in terms constantly being concerned about the customers’ needs and their dining experience. She has provided top notch service and the only reason I always go back to BPP Sukiya is because of employee like Cindy, who is humble in nature. Her positivity and cheerful personality never fails to give a smile on other customers’ face, not just me. Her consistency in terms of her performance at work deserve much more credit in my opinion. And I hope her positive attitude and good customer service will help the business in prospering and I hope she will have more recognition based on the amount of hard work she has given to BPP Suki-Ya. Thank you!

– Tan Qi Ming

 

I must say this staff Chun Yan does such a great hospitable job at Suki-Ya Plaza Singapura. Very very good service from her and making sure all her customer get the best possible service. Well done!

– Vincent Kuang

 

With the help of one of your staff named Ken, me and my girlfriend were having a lovely tea time there. This was our first time in Typhoon Cafe, hence we were clueless on what to get for our tea time. Fortunately, Ken came and approached us by offering us the hot Granny Smith Apple and Hell Valley Volcano. He said it would be a good combination as the tea is not too sweet, help to decrease the fat of chocolate but not cover the taste of it. Therefore, we went for what he suggested to us and we enjoyed it a lot. On and off, he paid attention to us to ensure our requests were fulfilled. Overall, it was a great experience with Typhoon and thanks to Ken for being so helpful.

– Pei Hua

 

I dined at Suki-Ya Kovan branch today and received good service from Lily as well as the other staff members. The food was also good and fresh. Overall a good experience here, will definetely return!

– Kenji

 

My superior and I visited Suki-Ya Kovan Branch yesterday on 10th March and we were served excellently by a staff of the name Kym Ng. Always prompt, and with a wide smile, we could see how well versed she was with the goings of the restaurant, and she was exceptionally patient and cheerful in settling us down for our dinner buffet.

Made our day a very pleasant one 🙂 thank you for the great service, Kym!

– Clavius & Joshi

 

One of your staff that was working at Suki-Ya Bugis +, Sam had well assisted for my needs when I was having dinner with my family. Besides, he is very kind and helpful. We definitely must give this staff and the team a very good compliment. We will be visit again soon.

– Pierre

 

Although there’s no service charge at Flaming Don Tiong BahruShiki still served us by taking food for us, and we ate happily and enjoyed ourselves. We will come back for her.

– Jimmy Lau

 

I was having lunch with my family yesterday at Eat At Taipei. We are happy for the good service from the staffs. The foods are delicious. Keep it up.

– Johnson

 

I would like to feedback to employee Lily from Suki-Ya Kovan, she was extremely helpful in service, takes pride on her work. Despite being busy, she’s still  enjoyable and it was a great first time experience for us! 

– Joel Goh

 

 

I have just completed my dinner at Suki-Ya, Heartland Mall.  It took to my attention that a kitchen staff, Frankie, went the extra mile by helping out with service despite the piling dishes and tables he had to clear. He took orders and requests from customers with his gentle disposition and warm smile. 

I approached the manager, Lily, and told her about Frankie. She then proceeded to pass me a card and explained that I could write in feedback. They all worked very hard to serve all the patrons and their requests. I would like to specially thank each and every one of them who made our dinner a pleasant experience.

– Sarah Tan

 

I would like to commend Nancy Neo from Suki-Ya Kovan for her very good service. Her smiling face brightens up the day for us. Thank you.

– Ong Eng Kiat & Zhang Xia 

 

Went to Flaming Don yesterday at Bugis+ and the food i ordered is really good. Thanks also to manager Raffy for helping me as I order and suggesting food since it was my first time there. Appreciate it. Thanks.

– Oscar

 

 

I’m writing in to comment on the excellent services we received from Mr Boon Keat at Suki-Ya Kallang Wave Mall.

First told him that it’s hot when i’m deciding on a seat and he told us to get the front table and clear it for us asap even though there’s other tables that’s already been set up.

Told us last order 9.30pm and closing time 10pm before we were seated. He brought us the chicken and pork promptly.

When we are almost done, i asked for top up of soup and if its okay to drink it liked this but he took the effort to explain its not suitable etc and best to heat it up. Assure us that we still have time since he still have 2 more tables left even though it’s almost 10pm. He could have just simply say no soup or closing so no more adding of soup etc but he did not.

It’s easy to see how some can be just good with greetings, ‘smiles’ and not the actual tasks. However, Mr Goh is none of these. I think it’s not easy to find a staff like Mr Goh nowadays. Someone that’s diligent, genuine friendly and polite to customers.

– Jen

 

I dined at ROCKU Yakiniku with my Husband and we love the service and food. Overall experienced is great and satisfying, keep it up!

– Esyuen Koh

 

Last weekend I was wondering where to have my dinner with my friends and I recommended my friends to Eat At Taipei. We had a good dining experience there and we would like to thank the good services by your staff. Thank you for your services and nice foods.

– Calvin

 

I like to highlight the staff wei soon from Suki-Ya Katong is friendly and helpful. The Buffet bar is fresh, and I will come back to support with my friends again . Keep up the good work .

– Minnie  

 

OUR SERVICE HEROES – JANUARY & FEBRUARY 2018

OUTLET OF THE MONTH

Christian was very helpful on our Wedding Day at Vineyard at HortPark. He was quick to act on any feedback or changes necessary and worked very well with the rest of his team to ensure the event ran smoothly. We felt very at ease with Christian running the restaurant and event, as we focused on enjoying ourselves and mingled with our guests. Big kudos to Christian and his team!

– Angeline and Kian

 

Celebrated my nephew’s great decision to be engaged at Vineyard. We had a lovely time discussing heart matters in a lovely ambience, good service but it is the food that crowns the visit. Delicate presentation of the two set lunches was not compromised when we ordere Manzo. The chocolate tart with the chamomile tea plus hot chocolate made the strawberry dessert a wanton desire. Vineyard remains a notch above others.

– Carolin 

 

Vineyard is an excellent place for young couples with kids. They have cartoons on screen and bouncy castle to make the small one happy and parents to enjoy the meal.

– Amelia

 

The service at Vineyard was really good and the atmosphere was very calm and peaceful too. The food was great too!

– Spenser

 

 

STAFF OF THE MONTH

I would like to commend on Monica’s excellent service at Bangkok Jam Marina Square branch. She was warm and friendly and was also extremely patient in explaining what’s on offer. Kudos to great service!

– Gary

 

I would like to express a positive feedback to one of your employee, Monica at Bangkok Jam Marina Square. She remembers me, despite not patronising bangkok jam Marina Square outlet for some months. That made me feel special and added a personal touch to her customer service! She paid attention to ensure the orders are properly delivered and even made good recommendations. Please let her know that she has been a great contribution to the good name of your firm. Thanks!

– Jacob

 

I would like to commend one of your staff, Monica, from Bangkok Jam Marina Square. My family had lunch at that branch today and we received really great service from her. She showed plenty of initiative, giving us children cutlery and water without our asking, and she was attentive and very friendly. She knows your new menu well and helped us find suitable food from the menu, especially for our young children. When she saw we couldn’t finish our food she initiated packing it up for us to take home as well.

All in all, our experience today was very pleasant, largely because of her good service. Please commend her on our behalf and let her know we appreciated her attentiveness to our needs.

– Samantha

 

I will like to express my gratitude to Monica from Bangkok Jam who rendered excellent services during the course of dinner. She is very attentive on my request, friendly and approachable. I enjoyed having my dinner with her bubbly presence. Keep it up to the good work and all the best.
– Prima

 

 

WORDS FROM CUSTOMERS

We would like to commend Yan Hong from Suki-Ya Marina Square as he had not dropped his smile for a second while serving everyone. He had made our dining experience very pleasant and we left the store very happy and satisfied.

Wendy

 

I was at Suki-ya Bukit Panjang Plaza having my lunch with my family. Staff there was great, especially Suk Chen and. Cindy, they are very friendly! Food was awesome too, lots of variety to choose from!

Jia Jun

 

I take pleasure to offer my Compliments to the Management & Staff of Suki-Ya Kovan. My party of 15 paxs truly enjoyed the Food and Services.

Your Service staff were prompt, helpful and attentive to details and your Management staff shown good leadership and Customer services. My extended family had a memorable festive reunion that evening. We would extend our Compliments to Jerrine, Kim, Lily, Nancy and not forgetting the Backroom staff.

Peter

 

I was at Suki-Ya at I12 Katong having dinner to celebrate my dad’s birthday. It was a good and pleasant experience despite the busy dinner crowd the store is facing. Manager and Staffs such as Vincent, Biao Kai, Joyce and Jing Ning are very helpful in terms of helping me passing a Birthday Cake to my dad and also their usual service. Please do help me convey my commendation to them as my dad was very happy with the celebration catered for him.

Yong Xun

 

I’m writing in to express my heartfelt for the excellent service rendered by your staffs.

I came to Suki-Ya at Plaza Singapura today and I was having my late dinner with my one friend and I must say, I’m really impressed by your staffs. They had the brightest smile when I asked for some request!

Please convey my heartfelt to them, for a outstanding job done! And keep up the good work, and never let those cranky customers bring your smiles down!

Nata Neo

 

We Just ate at Eat @ Taipei  Tampines Mall. Would like to praise your waiter Mun Kit, we eat out very often and have not encountered such proactive service – he runs around to ensure people get their food quickly. And he was so apologetic when our food was slightly delayed, which wasn’t even an issue with us. We think he’s an asset as good wait staff are hard to come by!

Shulin Lee

 

Visited Eat at Taipei Kallang Wave Mall on a weekday and the food service very fast. Good service and nice food.

Seet Keng Zee

 

This place has a live band, so definitely the vibe tends to be livelier even on quieter weekday nights. Along with the meat, there’s are a salad bar with fruits, carbs and dessert.  My friends had the 100 minute beer and BBQ dinner buffet which is really worth it. The free flow of beer and meat helps as well.

– Eugene

 

I visited Shabuya & Shochu Bar on 13th Jan, 8.30pm and was pleasantly surprised to receive a warm greeting from your staff, Emelyn. She welcomed us and showed us to our seats while maintaining a very pleasant vibe. I noticed that throughout the hectic evening with customers seeking assistance one after another, Emelyn remained very pleasant, and I would even go to the extent to describe her service attitude as enthusiastic. No matter how many times a customer called her, she was consistently attentive and carried an unwavering smile.

– Brandon

 

Just want to compliment on one of your employees, Emelyn at Tajimaya VivoCity. She is very customer-centric and provided fantastic fast and personal service during our lunches there on Sundays.

– Sharon

 

I would like to praise your staff – Emelyn from Shabuya Vivo City for her excellent service. She’s always smiling and never fails to greet me whenever I visit. She would always check if everything is fine with the order and would personally walk up to thank me whenever she sees me leaving.

– Pauline

 

I visited Barossa and was truly impressed by LC who served use promptly despite the crowd. It was a great experience, great food great service!

– Deanna

 

Emelyn at Shabuya always makes my visit a pleasant one with her constant smile and efficient service. On one of my visits, we had arrived almost close to the last order and whilst most restaurants would have turned us away, she was kind enough to accommodate us and quickly got us a table and took our orders. The food came quickly and she constantly popped by to check if we needed more before the kitchen closed for the afternoon. Every order made through her was not missed or forgotten. At previous visits, although other staff served us, she never fails to always say hi and acknowledge us. Such small gestures really do go a long way in making us feel at home and important.

–Bernadette

 

Thank you Bangkok Jam dining at Marina Square for the cozy, friendly and efficient experience. It was my first visit at Bangkok Jam Marina Square and I am satisfied to dine here. The senior and staffs were all smily at the entrance. Every individual was cheerful and attentive. They took pride in what they have to do, from the kitchen to the frontline. After we were seated, water were served before we even noticed it. Food was served fast and hot and ingredients were fresh. I’d like to compliment the crew by the name Zhi Ming, was pretty self-driven & helpful young man. He was patient and calm to recommend the best sellers on the menu, shared promo for birthday months, members’ privileges to my guest and myself at the end of bill check. He made tiny effort and it meant a lot to us, I believe he benefits the company for good and as a team-player in many ways. My guest were pleased and I enjoyed the evening. Definitely will recommend to others and return.

– Doris

 

It’s our first time dining at Bangkok Jam Plaza Singapura, my husband and I were hesitant about the menu but the staff by the name of Wella helped us a lot. She is friendly and comfortable to talk to, and the service was fast. The food was fantastic, I’m happy and satisfied when leaving the restaurant. I would like to compliment Wella for her good attitude and excellent customer service.
– Marie

I would like to bring out that you guys have excellent employees over at Bangkok Jam in Plaza SingapuraMarilyn and Wella has been a great help during my visit last weekend. My friends and I really enjoyed our dinner and will be back again.

– Edmund

 

I was absolutely delighted by the attentive, enthusiastic and cheerful service manifested by your staff Anita, Nancy and Kevin at your Bangkok Jam Wheelock Place. Such a standard of service is so rare these days. What gems in your culinary repertoire!

Timothy

Republic Polytechnic Career Fair

Creative Eateries concluded yet another successful career fair at Republic Polytechnic on 7th February! We reached out to various students who are keen in working in the exciting Food & Beverage Industry by sharing insights on our Management Development Programme. At the same time, there was also an eventful sharing session where we answered some of the burning questions students have for the industry.

If you are keen to find out more about the Management Development Programme, Internship or other Full Time/Part Time opportunities that Creative Eateries offers, drop us your resume at recruitment@createries.com!