OUR SERVICE HEROES – MAY & JUNE 2018

OUTLET OF THE MONTH

Waiter and waitresses at Suki-Ya Kallang Wave Mall were helpful and proactive to our dining needs. Thank you for the good service

– Celeste

 

Compliment for staff at Suki-Ya Kallang Wave Mall. The service was nice, especially Zhang Shuang Amy. She helped us to change table to a bigger one upon the arrival of our friend who was late. Also, she offered to cut the fruit for us. Well done!

– Leow Ching

 

On 12 June 2018, I was having a nice dinner at Suki-Ya Kallang Wave with my friends. We were given an exceptional service from one of your waitress. Her name was Zhang Shuang. She was always very attentive and assisted us in every request we asked.

– Derek

 

I would like to compliment Zhang Shuang, for her exemplary service, giving us the best recommendations for the soup, for the desserts, and the sauces. She helped us to change a table without any complains. I enjoyed my first dining experience at Suki-Ya Kallang Wave. Will recommend my friends here as well.

– Brandon

 

STAFF OF THE MONTH

 

Would like to say I received excellent feedback from Ting Hoei from KURO Izakaya at Suntec City. Food was prompt, obliging, great service.

– Reema

 

I came to KURO izakaya with my wife 3 weeks ago and was very impressed with the food and service. I was served by Ting Hoei and she was very patient in explaining to us the menu and answer many of the questions we have raised. After the visit, I shared with my friends and we came back to patronize KURO izakaya. And was pleasantly surprised to be served by Ting Hoei again. As we did not make bookings before hand, she arranged for us to sit first and thereafter organize a larger space for us. Her service was exemplary. Thank you. Will be back again.

– Vincent

 

This is just a little compliment for Ms Ting Hoei from Kuro Izakaya. She was very polite and attentive and our dining experience was certainly made much better because of her.

– Laura

 

Would like to submit feedback for the staff(s), Ting Hoei and colleague, who served us at Kuro Izakaya during lunch. Staff were polite when conversing with us, and detailed in their explanation. Prompt service in refilling our drinks. Would commend them for attentive dining service.

– Joyce

 

 

 

I dine at Suki-Ya Tampines Mall on 29 Jun evening and I wish to compliment Ms Zar Zar for her warm service and professionalism. As we have 2 relatives arriving later but my kids already hungry, she allowed us to dine first while trying her best to make sure my 2 relatives were seated near to us (on the basis that the place is not full house).

I also mistakenly mentioned to her that I have 1 voucher (mistaken that it was 1 voucher for 4 pax instead of 2 voucher for 2 pax which was correct) and cause some inconvenience to her as she has to void and rekey our bill. Yet she gladly rectify my mistake with a smile.

A staff like her is a true asset to your company, and make diners come back again.

– Cecilia 

 

Wanted to send my compliments to your staff – Anna. I dined at Suki-Ya Kovan with my family (3pax) about 7, left the outlet at 8.20pm. When we wanted to add the premium meat, Anna went to the kitchen to check first before keying in the charges. She then come out to inform us that there may not be enough Wagyu this we may wish to reconsider (so that we don t spend extra money). After preparing the soup and the standard stuff for us, she went to the kitchen to check again, probably also counted the number of plates left for the Wagyu then came out to inform us that it should be enough for us.

Compliments to this lady for serving above and beyond, and for thinking of her customers 🙂

– Pei San

 

I was in Fremantle seafood market for Birthday dinner, it was a perfect choice. Food is good and service given by Jerome and fish is excellent. I would bring my colleagues in this lovely place.

– Ivan

 

Would like to compliment Joseph from Marina Square Bangkok Jam was such a pleasant and professional waiter. He made recommendations that we totally enjoyed.

– Brindha

 

I had a good evening last night at Kuro Izakaya Suntec. The food was nice especially your garlic fried rice and beef don. I would like also to recommend the whole team in Suntec especially Ethel for doing a good service to us. She’s all smiles the whole night.

We will be back for sure. Thank you!

– Rae K. 

 

I would like to feedback on the excellent services that Rowena and her crew had provided us during our dinner on 22nd June. They were extremely patience with us as we dine in at 9pm at Suki-Ya Marina Square. Me and my friends were very satisfied with their services as it was our first time dining there. Thank you very much for the experience. We would definitely visit again soon.

– Galvin

 

 

 

It was an absolute pleasure at Fremantle Seafood Market, what with the delicious crab cakes and lemon-tinged ice water. But what made the experience better than very good was the excellent service rendered by Jerome and his crew. Polite and attentive from start to finish. We’ll drop by again soon.

– Josh & Grace

 

I would like to compliment a staff named  Kelvin from Siam Kitchen Eastpoint Mall for his excellence customer service 🙂 I had dine in on the 30th June 2018 and had use my uniqgift voucher that day. He had took time out to patiently explained on the items that the voucher could be used on and had helpfully assisted with my billing process at the end of my meal. It was a great dining experience 🙂

– Derek

 

We visited Barossa to chill by the Esplanade. Really warm service and great staff, thank you to Christian who keeps on checking on us. And exceeded our expectations. We visited again just because they were real great. I like the baby back ribs! Recommended!

– Keena

 

Christian of Barossa esplanade is very pleasant and attentive to details, nice to us when serving. Kudos with the crew

– Jason Ladrido

 

Had dinner with my family at Barossa. My daughter love her mushroom soup and truffle fries. The menu is perfect, something for everyone. Me and my wife tried the Baby back ribs, the meat was not overcooked, it is not tough as well. The flavour of every bone and meat was just very tasty. Service was awesome, they are very accommodating. They made certain that we had everything we need. Well done Guys…

– Prince

 

I would like to compliment Kelly from Shabuya and Shochu Bar. She’s very attentive and serve the guests with a sincere smile.

– Shuyu

 

Patara Fine Thai Cuisine is an excellent restaurant located in the Tanglin Mall. The interior is authentic & cozy. Food is very tasty and delicious and covers a variety of traditional and modernly interpreted Thai dishes. The three course lunch sets are recommendable and come at a very reasonable price. The service is outstanding: the staff is friendly, courteous and very attentive.

– Sven

 

 

My family and I are big fans of Patara Fine Thai Cuisine! We love their food and we come here very often. The dishes were very tasty and delicious! Kim provided very good service to us and she was very sweet and friendly. Keep it up! Two thumbs up!!!

– Mei Yan

 

I am very pleased to give a feedback to one of the staff by the name of Monica at Bangkok Jam Marina Square for her great service and well-versed with the product in Bangkok jam. She is polite and genuine in her service. Indeed a pleasant experience dining here. Food is great and service is well. Really appreciate her thought and kindness towards us. Thank you very much!

– John Tan

 

 

I would like to commend one of your staff who’s name is Kelly . During the meal at Shabuya & Shochu Bar she is friendly attentive and swift in assisting us in our needs. We dine on 17/06/2018. We hope to visit again and will share this buffet food outlet to our friends.

– Vincent

 

I am writing this letter to express my appreciation for the outstanding customer service provided by your Bangkok Jam staff for my little one’s first year birthday party.

As a matter of fact, I was somewhat concerned on holding my daughter’s birthday party at Bangkok Jam as little reviews were found on social media but I was delighted that we made the right choice of selecting said venue. First and foremost, we would like to thank Mr Tom for his utmost guidance throughout the booking process, attending to our numerous queries, last minute requests as well as reassuring us that the event will be in good order under his supervision.

On top of that, we want to take the time to show our gratitude towards Mr Ramesh and Barnabas for facilitating us as first time hosts and ensuring no hiccups and complaints in addition to timely requests from the guests. I was pretty convinced that cake cutting was not part of the package and we deeply treasured such value added services from your good staff. We would like to thank your staff for the wonderful experience as we and our guests enjoyed the food and ambience!

– Charissa

 

Dined with my mother at Bangkok Jam Plaza Singapura where your staff, Wella, have asked us to sign up for creative eateries membership. Little did we know that even Sukiya and Barossa where we have visited before were under same company. She told us the perks of having your membership and delighted to know that it something that we shouldn’t miss out. Now I am a Creative Eateries member and excited to hop in to your different concepts of restaurants when we have gatherings and especial occasions. We extend our thanks as well to the whole crew for the good service and of course good food!

– Christian

 

We sincerely would like to provide our feedbacks on your 2 dedicated staff at Typhoon Café (Plaza Singapura). We have 2 dinners there and were very pleased with their friendly and approachable attitudes that make our dinner so enjoyable.

Ken Tan– Very approachable and able to proactively providing good recommendation of the food offered by Typhoon Café.

Pei Ying– Young sweet girl who is so dedicated and committed to her job. Always serve the customers with a sweet smile.

– Helen

 

I have had a good experience at Bangkok Jam Marina SquareMonica was a pleasant and helpful staff tending to our needs. Even when the crowd started to come in and she was the only one serving, she was patient and had a charming smile. Since I work around the area, it’s good to find a place with good food and most importantly, great service to return to. Thanks Monica!

– Jaslyn

 

My friends and I visited Bangkok Jam Marina Square yesterday and had a splendid dinner experience, all thanks to your conscientious and friendly staff, Monica. She constantly took care of our needs and made the entire dining experience a pleasure. Not only was she friendly, she also paid special attention to our table and we would definitely be back to see Monica again. Keep up the good work as Monica is an excellent service staff. Thank you.

– Christopher

 

Had dinner at Bangkok Jam, Marina Square last night and was greeted and served by your staff, Monica. She was very warm and hospitable. She also took the initiative to share with us recommendations and popular food items. Monica is also attentive to our needs. The group was very happy dining under the care of Monica. We will return again!

– Michelle

 

I went for dinner at Bangkok Jam at Plaza Singapura and was served by Hooi Fern. Since that was the first time I went there, I was not sure of what to order.  She asked if I like spicy food.  When I said no, she recommended some dishes to me. Later, I decided on Beef Noodles Soup and Fresh Green Papaya Spring Rolls with Zesty Som Tum Dressing. I liked both the dishes and the friendly service provided by Hooi Fern.  Thanks to the chef and Hooi Fern for making my dinner time so enjoyable at Bangkok Jam.

– Ms Khong

 

Had our lunch at Bangkok Jam Marina Square. All the servers provided good services and are able to skilfully recommend food and drinks, with both food and drinks served within short time frame. Monica was especially helpful and attentive. We will definitely visit again!

– Cassandra

 

It was a pleasure being at Bangkok Jam at Wheelock Place and being served by Anita. She is pleasant, helpful and sweet. And makes a positive eatery experience.

– Sucheta

Would like to write in to commend Anita at Bangkok Jam Wheelock Place for her really good service during dinner. When we started off with looking at the new revamped menu, she gladly took the initiative to recommend dishes which she thought were good. And when we gave our feedback that some dishes were not so suitable, she immediately changed her recommendations based on the feedback she received and went on to find more suitable ones for us. Even one which she remembered that could be changed slightly from the menu to suit our preferences, she checked with the kitchen if we could do that.

All the dishes turned out very well and we enjoyed her recommendations as well. She was also very friendly and share her personal experiences with us on how much she loves food and her passion for being in f&b. It was an enjoyable dinner experience. Other than that, Nancy who was there also had good service. Will definitely be back!

– Michele

My friends and I really enjoyed Anita‘s service throughout our dining experience at Bangkok Jam Wheelock place. Her outgoing and friendly personality warmed us up. It was a pleasure dining here thanks to her service.

– Raelyn

Would love to commend Anita who served us at the Bangkok Jam Wheelock Place! Loved all the recommendations for food especially the desserts! She was friendly and hospitable to us throughout even though we were using an eatigo discount. Would definitely recommend my friends to come to this particular outlet because of Anita!!

– Gabi

Just to drop a note to compliment the wonderful services from Ms Nancy and Ms Anita. They are very attentive and friendly, always with with a big smile. Great dining experience at Bangkok Jam Wheelock Place and will definitely come back again.

– Daniel

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