OUR SERVICE HEROES – MAR & APRIL 19

Outlet of the Month

I visited Suki-Ya at Marina Square to celebrate my friend’s birthday. I want to commend Kevin and his Manager Raffy for being polite and for providing us with amazing service which allowed the celebration to go so smoothly! They were extremely helpful, welcoming and provided us with fast service.

– Jonathan

 

I visited Suki-Ya at Marina Square and I’d like to compliment Kevin. Before the dinner started, he gave a full introduction of the soup bases, types of meat as well as the ingredients bar. He was extremely professional and polite in all his interactions (including occasional jokes), and he went out of his way to ensure that all of his customers’ needs were attended to. As the time was nearing closing, he also made sure to check with us if we liked to have more soup, meat or ingredients before they packed up for the night.

Such stellar service is rare in Singapore, and as someone who also comes from the service industry, I am impressed. Thank you Kevin for the fantastic experience!

– Gabriel Ching

 

I would like to compliment Yan Hong from Suki-Ya Marina Square. Yan Hong was very attentive, helpful and professional at his job.

Sharon Lee

 

I visited Suki-Ya at Marina Square for dinner with my partner. Mr Kevin, served me very well. I am very pleased to be served by him. A thumbs up to a staff like him.

Gary

 

Staff of the Month

 

I appreciate how Marilyn from Bangkok Jam, Tiong Bahru Plaza treated us. It was our second time eating at this branch and we noticed that on both occasions, she was nice and had a welcoming attitude. She makes us feel like family which we don’t experience in other restaurants. Keep it up!

Phil

 

I am writing to commend the excellent service rendered by Marilyn from Bangkok Jam, Tiong Bahru Plaza. She is attentive and well verse with the menu. We really enjoyed the dishes she recommended, which were also at an affordable price. Moreover, she was kind and helped us to take a picture.

In addition, all staff members did a great job serving our food, beverages and desserts. Kudos to the team, please keep up the good team spirit!

Paul

 

We had a wonderful dinner at Bangkok Jam, Great World City. Both Marilyn & Irene were friendly and attentive. The menu is perfect and the food is very delicious. Highly recommended!

Wendy Wong

 

It’s a pleasure dining in Bangkok Jam, Great World city. The environment is nice and cozy. The food and people were both great too! Marilyn and Irene have been very helpful and friendly, patiently serving and answering our questions. I would definitely come back again 🙂

Steven

 

 

I had an excellent experience at Bangkok Jam Bugis+ as the food was great and service by Marilyn was superb. Keep it up!

Honey

 

It was our first time dining at Bangkok Jam, Bugis+ and we had a wonderful experience. Marilyn smiled and welcomed us into the restaurant, she was also very friendly and accommodating to our requests. At the end of the meal, she even encouraged us to sign up for the membership and was not pushy about it. Our positive experiences with her encourages us to come back again.

Erwin & Haydee

 

Samuel Loh from Rocku Yakiniku Bugis+ provided us with a very pleasant dining experience. He served us with great enthusiasm and clearly explained the ordering process and food menu navigation. He regularly checked on tables to ensure that his customers’ dining experience was at its optimal. I look forward to dining at Rocku Yakiniku again!

Jeremy

 

I am writing this feedback because I was pleasantly impressed by the service provided by Samuel Loh at Rocku Yakiniku at Bugis+. He was prompt and polite in responding to our queries, even for simple questions like how to use the menu or what we could order, and he never failed to greet us with a smile.

What really made him stand out was him helping to change the charcoal even before we requested him to do so. This was unlike most restaurants where we would have to ask a waiter for help and who usually also takes a long time before doing so. This showed that he was attentive to the customers’ needs, which was very much appreciated. His professionalism and experience is shown through the way he works.

My friends and I enjoyed our dining experience, and will love to go back again.

Phebe

 

I had a wonderful time at Vineyard celebrating my girlfriend’s birthday on a weekday dinner, with the excellent food and service rendered by John Paul.

Treye

 

I am a regular at Tajimaya VivoCity! I love the new menu which has more variety of food. However, it is the great service from Emelyn, Joshua and the team that brought us back each time.

Sharon

 

I would like to give a good feedback to Suki-Ya. The food is very nice, especially the beef for the buffet. We also received good service from Auntie Lily at Kovan!

Jirakarn

 

I would like to compliment the efforts and service by Ms Lily and Mr Kevin Joshua from Suki-Ya Heartland Mall, Kovan. They were both very attentive and accommodating to our requests, making our dining experience a great one. My mother and 3 year old toddler particularly enjoyed the pumpkins while both elderly commented that the meat was great. Thank you for the great experience and we’ll be back to patronise again soon!

Joelyn Cheng

 

My children and I enjoyed dining at Suki-Ya Kovan, not just because of the great food but also due to the service quality. Nancy explained the different soup types to us and helped us place our order.  She served us with a constant smile on her face and constantly ensured that we’re comfortable with the food.  And because of her, I joined the CreativEateries membership on that same day.

Thank you for serving us with a smile from the heart.

Lena Teng

 

 

 

I visited Suki-Ya KIN at VivoCity and would like to compliment both Paul and Rafheal. They have made my experience a really happy one. Paul is very attentive and is always there to help customers in need but Rafheal has got to be the best!

Karen Lai

 

I would like to feedback on the pleasant experience we had when we visited Suki-Ya at Plaza Singapura. We were served by Janice, who had a bright smile. She strove to ensure that we were happy and that our needs were met. She was also the first staff to take the initiative to ask us if we would like to join the membership. These show that she goes out of her way to impact her customers positively.

Naomi

 

Suki-Ya’s food was great and the Plaza Singapura branch is always kept tidy, fresh and cozy! Thank you Janice for the awesome service! We will surely comeback. 😊

Joy

 

My family and I have been patronizing your restaurants for the past year or so. Our favourite restaurants are Eat At Taipei and Suki-Ya at Tampines Mall.

Suki-Ya’s manager, Steven and his crew have constantly provided outstanding service. Last night, we visited Suki-Ya and without fail, both Steven and Seng impressed us with their prompt and thoughtful service.

Kaye Lim

 

I would like to applaud the service by your team at Suki-Ya Kallang Wave Mall. We recently dined there to celebrate my friend’s birthday and we had lunch there again yesterday. Verna and her staff members were all very helpful and friendly, making every dining experience wonderful.

Ace

 

I visited Suki-Ya Bukit Panjang Plaza and had dinner with my family. The staff there was great, especially Suk Chen, she was very friendly! Food was awesome too, lots of variety to choose from! Will definitely go back again.

Jiajun

 

 

I would like to compliment Monica from Bangkok Jam, Marina Square for her friendly service. She greets her customers with a warm smile and she ensures that we are comfortable! I’m glad to be served by her, thank you for making my experience a wonderful and pleasant one!

Jocelyn Ong

 

I had a nice and pleasant experience at Bangkok Jam, Marina Square. Monica is super nice, friendly and ensured that all our needs were met! I love the food and milk tea ice cream, and will definitely visit again soon!

Linying Tan

 

I brought a group of friends to dine at Bangkok Jam, Marina Square. I highly appreciate the attention and service from Monica, who was also really friendly towards the kids in my group.

Damien Cheong

 

I visited Bangkok Jam at Marina Square and the service provided by Monica is excellent! I will definitely eat at Bangkok Jam again 🙂

Yixin 

 

I would like to commend Monica from Bangkok Jam, Marina Square. She is very helpful and recommended awesome food to us!

Jerry Ho

 

I would like to compliment Monica from Bangkok Jam, Marina Square. She is very friendly and easy-going, who makes our dining experience at Bangkok Jam very enjoyable.

Evelyn

 

I would like to compliment Monica from Bangkok Jam, Marina Square for her great service and attitude. She brightened up my day with her great smile. I enjoyed my lunch as Monica was constantly checking on my order and ensuring that I was comfortable.

Fong

 

Just want to say a BIG THANK YOU to Auntie Anita and Camelia for their excellent service at Bangkok Jam Wheelock Place! Despite the fact that only two of them were on duty, they did not neglect us and were so attentive. They have very friendly and joyful attitudes! Good job to both!

– Dulce

 

I would like to compliment Ms Camelia and Ms Anita at Bangkok Jam, Wheelock Place. They were very friendly, polite and knowledgeable when making recommendations to us. We make it a point to visit the restaurant at least once a week. Keep up the good work!

Karen

 

My family and I went to Bangkok Jam Bugis+ and we had an amazing time there. The food was great and filling. Dale was very hospitable and observant, making the whole experience very enjoyable. When we finished our dishes, he responded quickly by clearing our plates, and serving the desserts. He was very approachable and made a great impression during our dining experience. We are very satisfied! Thank you so much!

Jess

 

 

 

I want to compliment Nancy from Bangkok Jam at Great World City. She greeted us with a warm and bright smile, and was also very courteous. Thank you Nancy for making our dining experience such an enjoyable one. God bless you.

Helmie

 

 

I highly recommend Bangkok Jam at Plaza Singapura. The fish head curry had great spices and the fish was really fresh. Service staff was also great. I was served by Reyna who was warm, friendly and makes great recommendations 🙂

Hwi Kiat

 

Bangkok Jam‘s food was splendid, service was friendly and extremely accommodative! Overall, my dining experience was very pleasant! (:

Ian Cham

 

I would like to give my compliments to Ken who works at Eat@Taipei at Kallang Wave Mall. I accidentally toppled my glass of milk tea, dirtying the table and floor. Ken not only helped in cleaning up, but also offered me another glass of milk tea on the house. This kind gesture of his had certainly made the busy and unfortunate meal a lot better and I greatly appreciate it.

Isaac Hong

 

We visited Siam Kitchen at Eastpoint Mall. We had a good experience as staff was very friendly. Food and ambience was excellent.

Seema Tanwar

 

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