OUR SERVICE HEROES – JULY & AUGUST 2017

TOP SERVICE OF THE MONTH

I’d like to commend the great service offered by your staff Richard at TongKang. He was very attentive even though there were many customers. He made sure we were taken care of despite the crazy crowd. He was very friendly and provided great customer experience and will recommend the restaurant to friends. He deserves a pat on the back! – Janice Eve

A big thank you to Richard for the excellent service provided to us when we dined in KURO Izakaya. He was extremely helpful and pleasant to deal with and also gave us great recommendations from the menu, which we enjoyed. We will definitely return because of the wonderful customer service he has provided. Well done. – Aleksis N

My colleagues and I are regulars at KURO Izakaya. We all agree that your staff Richard has been providing us with excellent service. He has been proactive and attentive and we sincerely commend him for his work ethic. – Zihao

I had a wonderful meal at Hot Stones and was compelled to send an email in relation your staff, Richard. He epitomised professional, courteous and friendly service from the beginning to the end of our dining experience. He ensured the menu was explained and was able to help us make great meal choices based on our dietary requirements. We will certainly be back to repeat our experience. It isn’t often that service necessitates acknowledgement however I felt I must reach out and let you know how wonderful your staff member is. – Terina Mathews

Outlet of the Month – Bangkok Jam Marina Square

“I was at Bangkok Jam Marina Square with my girl friend and a baby. We are so lucky to have Monica attended to us that day. She not only a very responsive waitress but also a very thoughtful baby sitter. She took care the mess that my baby made. She smiled all the time. She made us enjoyed our dining there.  Thank you, Monica. We definitely will go to bangkok jam again with my baby girl :)” – Zhee Chee

“We visited Bangkok Jam at Marina Square most of the time, services are always the best, especially from the manager, Mr. Francis Ng. He is very patient and kind, his service is also satisfactory” – Jingluaj

“I’ve visited the Bangkok Jam Marina Square Outlet and I have enjoyed myself with the service Aunty Monica, she is friendly and possess great hospitality skills! I also really liked the new Durian Mania Desserts! It is filled with my favourite aromatic durian! I will definitely be back!” – David 

WORDS FROM OUR CUSTOMERS

My mother and I enjoyed a pleasant evening at Barossa served by Jamie. Thank you for such good food and attentive service. Jamie even suggested what I should eat when I was in Manila (I was to fly there the following week). Thank you and continue to serve good food with a smile. – Su Hwi

Enjoy the great Eatigo discount at Barossa and the foods were good. The service staffs were very helpful, will go back again! – Eileen Ng

Food at Fremantle Seafood Market was super excellent Seafood was very fresh, service staff were attentive. – Caron

The ambiance at Talay Thai is excellent as there is nice view of the river and ferries. Waitresses and waiters served us well. – Kok Yian

Good food, great ambiance, excellent service at Vineyard– Sylvia

“We were recently in your Suki-Ya Plaza Singapura branch and we would like to compliment Mr Goh Boon Keat for this patience and super customer service. We were deciding at the entrance if we should eat here and he convinced us on the value of the buffet. He was very accommodating to our seat request and he always have a smile on his face.” – Claudine

“The staff at the restaurant was friendly, polite, and attentive. Have always liked visiting this outlet at (Suki-Ya) Katong Mall.” – Eatigo Diner

“Would love to put in a good word regarding our experience at Rocku last night. The staff especially Viet, Samuel and Dominic were exceptionally accommodating and attentive. One of our friends arrived late from overseas and your staff willingly worked overtime to extend the closing hours just for us. Do keep up the good work, we had a memorable dinner and will definitely be back!” – Katie

“I am writing to thank you Lily for the great service when me and my family dined in Suki-ya at Heartland Mall and she is very friendly. Really appreciate.” – Jeniffer 

“Frequent Patara Fine Thai Cuisine with my family as a child and it was my absolute favourite Thai eatery! Had the chance to visit again with my friends and the food and service are still of the same impeccably high standards! Christian, our server, was exceptionally friendly and attentive to our needs. He gave us excellent recommendations and we enjoyed all the dishes immensely. We loved the green curry and pad Thai! This is a wonderful gem of a Thai restaurant and I would recommend it to Thai food lovers!” – Shaw

“Last night we had a wonderful dinner at Bangkok Jam@ Bugis Junction. Food is nice and most important is Mr Suman and his team on duty yesterday was great with cheerful smile and fast response on our request. We would like to take this opportunity to thanks the group for the service and fun. We will recommend the outlet to others. Keep it up !!!” – Yap

“Your team, led by Sahleni, at Great World City does a very good job! They are attentive and friendly. They try their best to make you feel welcome and attend to your needs. Sahleni is very attentive to details and remembers our preference after a few visits. Always an enjoyable dining experience.” – Eric

“My first visit to Bangkok Jam JEM. I like the service and food. Staff were accommodating and polite. Will go again when I’m at JEM” – Jasmine

“Service :I was impressed by the outstanding service with the waiters/waitresses constantly attending to us at Patara Fine Thai Cuisine. Food: The green curry was really good and i was especially impressed by its authenticity (comparable to the green curry I had in Thailand).” – Molly

 

 
 
 
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