The annual Excellent Service Award (EXSA) Ceremony 2018 concluded on a high note for the Creative Eateries family. Organised by the Restaurant Association of Singapore (RAS), EXSA is an industry-recognised award to acknowledge individuals who have delivered consistent quality of service and have displayed and embodied the role of “Service Heroes” in their organization.
The award ceremony this year was held at One Marina Boulevard on 4th October 2018, and was graced by Guest-of-Honour Senior Minister of State for Trade and Industry, Mr Chee Hong Tat. With more than 2,400 awardees, Creative Eateries is happy to announce that we achieved a total of 141 awards this year!
With 20 Stars, 13 Gold and 108 Silver Award, the number of awards for this year was a major improvement from our results in 2017, as we see a two-times increase from 61 awards to 141 awards.
The management would like to also take this opportunity to extend our best wishes and greatest appreciation for Aunty Lily, our full-time staff at Suki-Ya Kovan, who was one of the five finalist for the prestigious Superstar Award! This award is the highest accolade given to an individual who has displayed excellent service standards.
Throughout her 4-year journey with the Creative Eateries family, Aunty Lily has always gone above and beyond her call of duty, ensuring customers always feel at home with her top-notch service.
Once again, we would like to extend our sincerest congratulations to Aunty Lily, as well as all the other awardees that made this proud moment extremely unforgettable. We definitely hope to achieve more in the near future!