An Evening @ The Art With Chef Immanuel Tee

Thank you Assumption Pathway School for having us!

Creative Eateries is thankful to be part of the annual An Evening @ THE ART event organised in collaboration with Assumption Pathway School (APS). First established in 2011 within the premises of APS, The ART is a casual restaurant that offer students an opportunity to gain practical work experience.

This year, the students joined hands with Creative Eateries’ Executive Chef, Chef Immanuel Tee once again, featuring a fusion of Western flair and vibrant asian flavours that bring guests on a gastronomic dining adventure. The dinner commenced with the flavourful Laksa Pumpkin Soup with Spanner Crab; a piquant delight that awakens one’s palates for the delightful meal to come.

The main highlight of the night goes to the Roasted Chicken Roulade, a succulent dish topped with fragrant garlic barley risotto, sauteed mushroom and truffle shoyu. Another favourite from the dinner is the Pan-roasted Barramundi, a fresh catch-of-the-day accompanied with wafu quinoa, spring succotash, clam beurre blanc and olive soil. The night concluded on a sweet note with the Tarte Aux Framboises, served with fresh berries and spiced crumble.

Once again, we are thankful for the opportunity to work with the students of APS, and will look forward to more sessions to come.

Documenting CE Heroes S2: Mighty Hands

With over 25 years of culinary experience under her belt, Chef Thongloy Wilaiwan is the mastermind behind the delectable menu that Bangkok Jam offers.

Though experiencing little about food during her childhood, Chef Wilaiwan built up an energy for Thai cooking, which was further propelled by her mom who have been cooking for her whole family. Through her mom, Chef experienced the feeling of warmth and satisfaction from this home-cooked dishes.

We managed to catch Chef Wilaiwan behind her woks and turner to find out more about what goes on in the kitchen.

 

Q. Tell us about yourself, what’s the culture like in your hometown?

Where I came from, the people there are very closely knitted, where we would gather every bi-weekly, to pray together at a temple. That’s something I hold dear to my heart even when I’m away.

Over here in Creative Eateries, I feel the same kind of affection and it’s like my second family, which I’m glad to be part of.

Q. How long have you been with Creative Eateries?

15 years since I’ve been part of the family.

Q. Share with us how did you first started out with Creative Eateries and your role in here.

Before I joined the company, I had over 10 years of culinary experience back in Thailand, at one of Creative Eateries’ counterpart, and I’m thankful for the opportunities I’ve been given to be here as a head Chef of Bangkok Jam today.

Q. What do you think is the most important quality of being a chef?

Being meticulous; having to prepare and ensure the ingredients we use are of quality, cooking methods and procedures are according to sequence, serving up a delicious meal to the customers. And of course, having the heart to cook makes everything tastier, and good food enhances the dining experience overall.

Q. How have you changed from when you first joined Creative Eateries, till date?

In the past, my duties are just cooking and serving up the food, and there wasn’t much chance to put on a thinking hat then. Moving forward to now, I’m involved in the creation of new dishes, coming up with ideas of modernising traditional Thai dishes, which gives me a sense of satisfaction when people enjoy my creations.

I’ve also became a more confident person and able to handle stressful situations, which provides a support for my family and kids to look up to.

Q. What inspires you in the menu creation?

Try to find old Thai food and cook and see how it taste, and modify to more modern way. One of my favourite dish that I’ve created is the Stick Noodles with Pork Ball & Pulled Pork, and it’s a famous dish back in Thailand. I’ve fine-tuned it to suit Singaporean’s taste, having it less salty and spicy.

Q. What do you enjoy doing in your free time and your hobbies?

Definitely shopping! I guess it’s an occupational disease, I enjoys looking at other restaurants, their food and the menu, how do they serve it to fuel my creativity in my next creation. Knitting is one of my past-time too!

Q. What is your most memorable experience in Creative Eateries?

The most memorable was also one of my happiest moment, when my first creation was being served to the customers and they were really satisfied.

 

“For me, cooking is an expression of the land where you are the culture of that place.” – Chef Wilaiwan

We sincerely thank Chef Wilaiwan for taking time to share her experiences with us and we look forward to seeing more of Chef’s innovative creation.

OUR SERVICE HEROES – NOV & DEC 18

Outlet of the Month

I dined at Bangkok Jam located at Plaza Singapura for dinner, and together with my husband we would like to compliment the team for their excellent service.

The outlet manager Cathleen is professional and patient in provide good service to customer. She together with the team always bring a smile while serve the customer around the restaurant whatever how busy they are and we enjoyed our food in such a cosy ambiance.

While we were dining, a group of customers raised their voice against Cathleen regarding the use of AIA vouchers even though she explained everything nicely with a smile was constantly apologising to the customer. We would like to praise that Cathleen for remaining calm and polite throughout on handing these inconsiderate customers. I hope this compliment has been useful. Will definitely be back again.

– Alison Goh

 

I would like you to know how much I appreciate the excellent service which Cathleen and her team at Bangkok Jam Plaza Singapura have provided on 4 December Tuesday when I brought my leadership team to lunch. The attention to details, great communication skills, and ready smile made the experience even better than I expected. I will not hesitate to bring my guests to your restaurant.

– Cindee Ho

 

I wish to compliment on your service team at Bangkok Jam Plaza Singapura outlet who provided us with excellent customer service this afternoon. The managers Cathleen and all service crews there was friendly even the outlet was so full, polite with hospitable attitude. Because of them, our dining experience was delightful and pleasurable. This is definitely my favourite outlet for Thai Food. Me and my family will be looking forward to visit the outlet again. Keep it up on the good authentic Thai food too!

Have a great & special thanks to the service crew and Cathleen the manager with her friendly attitude towards all the customers, it’s an Asset to your Organization to have these employees.  Keep it up!

– Mr Edwin Chong

 

Employee of the Month 

Had dinner at Flaming Don Bugis+ and it was my first time, I’m so amazed with the concept, and food was great. I also would like to recommend the staff there Mr James for greeting me with a warm smile and doing extra mile for me, he is very kind and helpful with all my inquiries. He is such a gem of this restaurant. Keep up the good work Mr James. I will recommend this place for sure.

– Linda Sy

 

I would like to commend your staff Mr James at Flaming Don Bugis+ for his exceptional service for me and my wife, he was such a pro when it comes to explaining on how the ordering works. Such a good Japanese food with an affordable price. Will definitely recommend this place.

– Eric

 

 

I just want to thank staff from Flaming Don Bugis+. The char siew ramen and beef don we ordered  were great. Fast service by kitchen. Service staff James was attentive to customers needs and questions. He was hopping from one area to another to ensure everything was in order. Thank you. We will come back again.

 

– Kat

 

I had lunch at Flaming Don Bugis+ and the service provided by James was very friendly and helpful. Thank you!

– Ben

It was truly amazing dining at Suki-Ya Bukit Panjang Plaza. When i reached the store front, i was greeted with probably the warmest smile from Mr James. He patiently went through the menu with us and gave us a seat more accessible to the food bar when we requested. Special shoutout to staffs Jasmine and the chinese auntie as well, for the superb and prompt serivce.

 

I have no words as to how awesome this service team at Suki-Ya Bukit Panjang Plaza is. Suki-Ya is such a blessed company to have these fine assets. I would definitely patronise this restaurant just to enjoy such good service again.

– Mr Koh and family

Would like to compliment the above staff (Ms. Apple and Ms. Monica of Bangkok Jam Marina Square) for their excellent customer service, helping us making the right choice with the orders, attentive to our request and making our dining experience a memorable one. Once again, thank you very much for your excellent service.

– John Cheong

 

I visited your outlet (Bangkok Jam) at Marina Square and was served by Apple and Monica and was really impressed by their care to detail and general joyful disposition throughout my time there. We had a large group of diners in our group and it wasn’t easy for all the orders to be collated and dispatched, but they did it with smiles all the way. While the food was a little slow in coming out, it was made up by the serving staff and I would like to thank them for making it such a pleasant experience. Thank you.

– Alex Chua

 

We had our dinner at Bangkok Jam @ Marina Square and met Monica tonight. We find that Monica is very friendly and good at product knowledge. She is an asset towards Createries

– Jason Chin

 

I would like to compliment Monica for her smiley disposition and helpfulness during our visit to Bangkok Jam @ Marina Square on 5th December.

– Gareth

 

I would like to follow up on my compliment for your staff at the Kallang Wave Mall of Suki-Ya on 19 Nov 2018 at 1.20pm. Verna and her crew were excellent despite the almost full restaurant. I have written them a note to be passed to you. Please encourage your staff to keep up the great work. It’s hard to find service staff like these nowadays.

– Wendy

 

I would like to shout out for one of your Staff, Ms Verna, for being friendly and accommodating when we dined in to Suki-Ya Kallang Wave Mall. Since we came out from FairPrice and was holding a lot of things, she willingly assisted us by taking some of our things while bringing us to our seats. I also saw her assisted an elderly couple the same way she did for us, politely asking to take their things from them and bringing them to their seats with a smile on her face. This simple gesture is to be applauded and should be an example to all employees.

– Lily

 

I dined at your restaurant Tajimaya Yakiniku on 17/11/18 and was thoroughly impressed with Paul, one of the staffs. He spoke eloquently, was polite and was attentive to our needs. When we asked to doggy bag the left-over sashimi, he promptly cooked it for us to prevent any contamination. It is difficult to find good service in Singapore and if he is a representative of your company’s training for service staff, then I would like to commend you!

– Dr. Lee Tang Yin

 

I had lunch at Suki-Ya Heartland Mall Kovan today and I came across a very polite and great attitude staff name called Nancy. Throughout the whole lunch session, Nancy provided my friend and I a very excellent service by always checking if we need any more item, making sure our time in Sukiya is enjoyable! She also promoted to us what the perks of signing up a membership making sure we enjoy full privilege of eating Sukiya. Lastly, I would like to say that my lunch in Sukiya is definitely an enjoyable one, will come back again soon!

– Junwei

 

Hi, I was served by Lily at the Suki-Ya Heartland Mall Kovan on Friday from 1-2pm and I would like to commend her for her service. She was very friendly and greeted us warmly and we really enjoyed our meal there:) Thank you

– Callys

 

 

 

It’s my first time to experience the Flaming Don in Tiong Bahru Plaza. It was a very delightful visit and experience with the help of Ms. Marilyn. The accommodation is very pleasant because of her great service to us, from the moment that we enter, to the choosing and well serve food. The food is palatable, but the best thing is the well-mannered service from the heart of Ms. Marilyn. More power!

– Lamperouge

 

Today is my first-time having family dinner in your store (Flaming Don Tiong Bahru Plaza) and I am pleased with the excellent service by Marilyn to ensure my family able to enjoy the food.

– Gladys

 

 

 

We had a great dinner today at Bangkok Jam outlet at Bugis+. We are vegetarians and also don’t take onion garlic. Your staff made sure everything was made to our liking and were very pleasant to interact. Especially Francis Ng who took very good care of us! Surely visiting again!

– Samantha Lee

 

I like to makan at Suki-Ya Kovan because of Aunt Lily as she is very helpful and very cheerful. When we walk in, she always gives a very big smile to us and always powerful even she looks very tired but her service always be 500% thank you for her

– Leo

 

I am representing a group of 14 pax who visited Suki-Ya @ SAFRA Toa Payoh last night (28 Nov).

The outlet was running a 1-1 Buffet promotion when we arrived. The queue was insanely long, it was crowded and very warm. We queued for an hour before having our seats ready for us. Upon entrance, we were greeted warmly by your Assistant Manager, Kelvin.

 

First up, he was very real and genuine. It was a peak hour, we could see that the outlet was shorthanded as the staff were speeding their service and movements to turnover the tables as quick as possible. Kelvin came by with the plates of meat for our tables, and instead of just going through the motion, he struck up a conversation with us. It was there he found out that we were here for a birthday celebration.

 

Throughout the entire time, he could be seen hustling around ensuring that all the needs of the tables were met, which leads me to the second point- he was dedicated. As a university student majoring in Hospitality and Business, I have been exposed to the hospitality industry for many years. It was great to observe that Kelvin displayed the same amount of dedication and personalisation to each table and customer. The entire outlet was busy, messy and warm. He had every reason to just focus on getting his job done. But beyond the job, he invested the little amount of time he had in between to engage the customers and create an experience.

 

Before leaving, he also turned to us and wished us a happy birthday.

 

No doubt, the food was amazing. But what created an impression/ moment/ experience for all of us was the service rendered. Therefore, we would just like to commend Kelvin!

 

To Kelvin:

Thank you for making this birthday celebration specially enjoyable! You are amazing! Thank you for serving us to our needs and beyond.

– Sheena Teo

 

 

Our family had a lovely dinner at Suki-Ya Kovan. We would like to especially thanks Auntie Lily’s perfect service as always!!!! Every weekend when we enjoyed our food, she is always the best! Keep up the good job!

The quality of the beef is getting better, especially tonight’s beef – perfect and soft! Yummy!

– Alvin and family

I would like to compliment your staff at the Kallang Wave Mall Suki-Ya on 19 Nov 2018 at 1.20pm. Verna and her crew were excellent in spite of the almost full restaurant. I have written them a note to be passed to you. I have also attached a photo of this note in this email for your reference.

Please encourage your staff to keep up the great work. It’s hard to find service staff like these nowadays.

– Wendy Leong

 

I would like to write to especially say thank you for the experience at ROCKU Yakiniku. We came to dine on 19 November 2018. Made a reservation on Saturday. Informed your staffs there are 2 birthday boys. A swift arrangement was made to include 2 birthday cakes.

On 19 Nov, I arrived early and waited inside the restaurant. The waitress, Chee Ying extended the cooked food counter dining to us while waiting for the rest to arrive. The charcoal grill and meat order lasted about 100 minutes. By then we are very full and very satisfied with all services rendered.

Special thanks to Chee Ying for arranging everything, a China waiter who skillfully set up the charcoal grill, an Indian waiter who attentively attend to everything and a chinese male restaurant staff who cleared our bill. All took effort to ensure a great dining experience for us. Thank you so much.

– Sharon Ong

 

I would like to shout out for one of your Staff, Ms Verna, for being friendly and accommodating when we dinned in to SUKI-YA Kallang Wave Mall. Since we came out from fairprice and was holding a lot of things, she willingly assisted us by taking some of our things while bringing us to our seats. I also see her assist an elderly couple the same way she did for us, politely asking to take their things from them and bringing them to their seats with a smile on her face. This simple gesture is to be applauded and should be an example to all employees.

– Lily

 

I had lunch at Suki-Ya Kovan today and I came across a very polite and great attitude staff name called Nancy.

Throughout the whole lunch session, Nancy provided my friend and I a very excellent service by always checking if we need any more item, making sure our time in Sukiya is enjoyable! She also promote to us what the perks of signing up a membership making sure we enjoy full privilege of eating Suki-Ya.

Lastly, I would like to say that my lunch in Sukiya is definitely an enjoyable one, will come back again soon!

– Jun Wei

 

We had our first dinner experience at Suki-Ya Kovan on 24/11/18. We were served by this fantastic lady, Nancy.

As it was our first time there , we were quite uncertain what we should be ordering. Nancy patiently guided us through and , although the restaurant was quite shorthanded at that time, she showed no frustration with our delayed orders.

I would like to thank Nancy for making this first experience a good one for me and my children. We had a fantastic birthday dinner for my Son that day.

Keep up the good job Nancy, and thank you once again.

– Christina Ng

 

It’s my first time to experience the Flaming Don Tiong Bahru Plaza. It was a very delightful visit and experience with the help of Ms. Marilyn.  The accomodation is very pleasant because of her great service to us, from the moment that we enter, to the choosing and well serve food. The food is palatable but the best thing is the the well mannered service from the heart of Ms.  Marilyn.  More power!

– Lamperouge

 

 

 

I went to Suki-Ya Tampines Mall with my parents for dinner today. Halfway through the meal, my father in his 60s accidentally spilled the egg on the floor. Despite having to serve many customers, Zar Zar immediately came and helped to clean our table and mop the floor. To our surprise, she said there’s nothing to be sorry about with a big smile. She made my parents happy and all of us are very impressed with her sincere attitude. Tq for putting effort in your service. We are not a big fan of steamboat but we will definitely visit again.

– Max Phoon

 

Visit SUKI-YA I12 Katong few times. Like the service, all are friendly and patient. Especially Staff David, he saw us visit often, recommend us to join the membership and we love the membership promotion idea. Will visit more often and recommend friends as well.

– Cherry

 

My husband and I had a lovely time today at Typhoon Café,  Plaza Singapura.  The food was good and the service efficient.  Thank you!

– Mr and Mrs Khoo

 

This letter of compliment is for Auntie Lily from Suki-Ya Heartland Mall. On our second visit on 20/12/18, we were served by Auntie LilyAuntie Lily was very friendly and attentive to our needs. She made recommendations and really made us feel at home.

Well done Auntie Lily, we will definitely come back to Suki-Ya for our meals again.

– Christina Ng

 

 

Great service at Suki-Ya I12 Katong. Family was served by David during lunch He was very attentive and saw to our needs impecably. Wonderful to be served by him.

– Matthew

 

Last two days my friends came to visit me so we have a great dinner at Suki-Ya Katong . the foods there was great and the staffs there their service it let me feel touching and very professional. It let me and my friends have an excellent image of Singapore. Last but not least, i would like to thanks Mr David for the great service to us. It created a lasting impression to us. Well done David keep it up your have done a good job.

– Mr Jason Quah 

 

Last night, my family and I had dinner at Suki-Ya Katong I12.  We were attended to by David and Vincent.  Both were very attentive and responsive to our needs and requests.  They were both very friendly and warm too.

On behalf of my family, we would like to compliment David and Vincent for their excellent service and for making our dinner a very pleasant experience.

Thank you to David and Vincent.

– SM Cheng

 

Service at Typhoon Cafe by Ken was great! Helped to serve my surprise bday cake for my friend nicely, cleared n cleaned the table before he served the cake! Excellent!

– Shaun

 

I am writing to comment on the good service I received from one of your staff in the Suki-Ya Kallang Wave Mall.

 

I was dining with my partner for dinner on Saturday and the timing we arrived at the outlet coincided with several tour groups arriving in the restaurant. As a result, the outlet was extremely busy and the staff seemed overwhelmed, rushing to cater to the demands of the many customers. In particular, the waiter that served us, Yeo Zhi Xian, extended very good service even in such hectic times. He kept a positive attitude and when we asked for something, he was very apologetic that it took so long.

 

Please extend my thanks to Zhi Xian, and we look forward to a pleasant experience at Suki-Ya again.

– Ellie

 

I would like to commend Ms. Kitty of ROCKU Yakiniku Bugis +. She was very friendly and very accomodating when we dine last night. She explained well the menu and how to order cause its our first time dine here. Keep up the good work and always keep the smiley and friendly face.

– Ella

 

Mrs. Lily from Suki-Ya Kovan was very helpful and cheerful, always try her best to gets whats customer orders even though today ( 27 dec 2018 ) the restaurant was so full.

Mrs. Lily is the best!

– Alice

 

I would like to compliment your manager Irene and Team at Suki-Ya Plaza Singapura. They have never failed to make me feel like home whenever I visit them for lunch. They are very attentive yet knowing every small details during every visit, eg, plastic fork, 3 trays of chicken every single time. They remember and keep it to heart. I appreciate their service and hope you will appreciate them too. It’s hard to find staff with good service anymore in this service industry. Kindly convey my appreciation to Irene and her team. Thank you very much.

 

– Sherlin and Vanessa

 

I would like to give my complimentary of good and friendly services from your ground staff at Suki-Ya Kallang Wave Mall on 10th Nov 2018.

 

I would specifically give my compliments to Verna, Kevin and Gao Tai. They warmed my mother’s heart with the immediate proceeding of membership application when they knew it was my mother’s birthday. This action had made us saved an immediate 20% discount on the meal that night. Before we left the restaurant, they also presented my mother with a cup for her as her birthday gift.

 

It was indeed a little action that make a beautiful smile out from an old folk. I really appreciate the little gesture by the staff to make my mother’s day on her birthday treat. It was priceless to see her having a great meal with beautiful smile on her face.

 

Wishing Creative Eateries and staff with more good services ahead!

– Javier

 

I have dropped by Eat at Taipei Kallang Wave Mall yesterday and I am really impressed by the quality of the service over here.

The staffs were attentive to our request and attend to our queries appropriately. Despite the fact that the restaurant was crowded with diners, the staff maintained their professionalism and we got our food timely.

I would like to thank Ms Hexia, Ms Jasmine and Auntie Ah Siew for their outstanding service. I enjoyed their hospitality.The food is delicious too. Will definitely visit again soon.

– Charlene

Patara Fine Thai Cuisine has always been our favourite Thai restaurant. Great food in a warm, cosy ambience and with attentive service from the staff. The food quality and presentation are consistently good. The smiles from the staff have never failed to make every dining experience a very pleasant one.

– Desmond

It was such a nice experience drinking sake and munching the delicious meal at KURO Izakaya. You seem to have a nice service team. Kudos especially to Jerome. Thanks to his recommendation we enjoyed the sake. His warmth permeates and such a nice personal guy. A gem you have there.

– Moh Keng

I dined at Tajimaya Yakiniku and was thoroughly impressed with Paul, one of the staff . He spoke eloquently, was polite and was attentive to our needs. When we asked to doggybag the left over sashimi, he promptly cooked it for us to prevent any contamination. It is difficult to find good service in Singapore and if he is representative of your company’s training for service staff, then I would like to commend you !

 – Dr Lee Tang Yin

I ate dinner at Barossa Esplanade. My compliments to LC who served us and ensured I was in time for my 8pm concert. He also gave a discount when I showed my concert ticket.

– Sin Yong

Really delicious Japanese cuisine at KURO Izakaya. Wonderful staff and ambience. The Salmon and Avocado Salad is a must try, the salmon is super fatty and fresh. Overall, would highly recommend this restaurant.

– Nathan

Meet the Founder of International Cooking Club Singapore (Giveaway Included)

The Season of Giving is Upon Us
Win 3 x Red Dot Melting Pot Cookbook (Worth $59.90).

True/False

The Cookbook features 223 recipes spanning 75 countries from 11 regions across the world.

If you know the answer, head on over to our
Facebook Page @CreativeEateries to participate in the giveaway!

Meet Michelle Pilarcyzk

Introducing the Founder of International Cooking Club Singapore (ICCS) as well as the hands and brains behind The Red Dot Melting Pot Cookbook – Michelle Pilarczyk

Our team first met Michelle at Patara Fine Thai Cuisine for a lunch get-together and she absolutely enjoyed herself. Read on to find out more about Michelle and her recommendations for Patara.

Michelle Pilarczyk, an American by original nationality, moved to London in 2000 where she lived with her German husband and had two children. Their physical home is still is in London to this day, and her kids and herself are also British citizens. In 2009 they moved to Dubai and in 2012 to Singapore. Of the all the countries they have lived, representing four continents in total, Michelle expressed that Singapore is by far their favourite and they hope to stay for many years to come.

Her favourite hobby is cooking and she has a great hunger to learn new cuisines from all corners of the globe. In 2015, she set out to meet other women living in Singapore – both Singaporean and women from all over the globe – to cook with her and teach each other cuisines from our countries or our favourite international dishes, not knowing that her idea to meet 9 women would very quickly turn into an organisation; International Cooking Club Singapore Ltd (ICCS). With a background in management consulting and project management,  the initial concept was relatively easy to scale and for her to include hundreds of women, with the help of  volunteers whom helped lead each of the cooking and baking groups and others to run the organisation.

The cookbook was meant to be the sole way to fund ICCS, a non-profit organisation as their participants do not pay to join. Once they got their core cookbook team formed, with Michelle, two graphic designers, two main photographers, an editor, a culinary consultant and an illustrator, the project took off and became it’s own new life. Everyone involved were so passionate about their part, and each one very much a perfectionist! We were supported with the volunteers of so many other women in the organisation in so many functions, including testing recipes out and cooking them in the kitchen of my home where all food photography took place on the balcony. Aside from being the editor-in-chief and self-publisher along with her husband, what Michelle is most proud of in her role of this cookbook production was the food styling. With tremendous passion she loved to figure out how to style each dish with nice settings to mirror the authenticity of the cuisine and country. She was delighted to go through the photos each night and select “the one” that would make it into the book, then plan out the next day, to wake up at 5 a.m. and go visit multiple grocery stores around Singapore to prepare for the next day of cooking and photography. Following the intense 6 months or so of food photography, came months and months of reiteration and editing and graphic design work to pull the book together. Making this book was an experience of a lifetime that I will cherish forever, as much as holding this book in my hand  as often as I do.

Hear from Michelle

My Favourite Dish at Patara

It so difficult to say which is my favourite dish as everything I have tried there is simply amazing.  If I had to choose though, I would say the roasted duck breast in red curry served with tropical fruits and Thai herbs was my favourite.  What an incredible dish with beautiful homemade curry flavours. It has incredible depth of flavours – sweet curry sauce highlighted with the gorgeous herbs and wonderful tender slices of duck, fresh tomatoes and Thai aubergines. I found it paired very well with a side of roasted coconut rice with smoked coconut water, complementary in both taste and texture

What I Love About Patara Fine Thai Cuisine

I love the ambience and attention to detail, for example the dishes the food is served on is hand painted traditional and very beautiful Thai dishes. Makes for stunning food presentation and a feast of the eyes (food and plate together). Service was amazing, waiters and other staff very attention. And the restaurant location could not be more convenient being at the heart of Singapore / Orchard are in Tanglin Mall.

THE RED DOT MELTING POT COOKBOOKProduced by the ladies at International Cooking Club Singapore, The Red Dot Melting Pot Cookbook is is a testament to the power that food carries to bring people together and opening minds regardless of culture, religion, nationality and race.

The book is a result of the amazing work of the ICCS community: their wonderful recipes, valuable time and immeasurable talents made this all happen. What was initially a small collection of recipes, has exploded into this wonderful celebration and sharing of food: 223 dishes from 75 countries across the world.

The cookbook is fondly named after Singapore’s nickname “The Red Dot” (also known as “The Little Red Dot”) which refers to how the country is often depicted in maps. Singaporeans have adopted this nickname with pride because of their nation’s success, despite its limited geographical size. Singapore is a unique melting pot.

The Red Dot Melting Pot Cookbook combines a selection of the best recipes the participants have made, shared and enjoyed. Many dishes are contest winners of their “pan ICCS” lunches and coffee events that they have hosted. The book is divided into 11 regions of the world, with family recipes and personal adaptations from distinctive country dishes. Individual quotes and reflections from each contributor explain why that recipe is significant to them or provides some background on the dish or the key ingredients that go into it. Whatever your culinary ability, the book has easy to follow instructions, measurements, photos of ingredients, as well as suggestions on where to buy particular items in Singapore. In addition, the colour coded index enables easy identification of recipes by country of origin and other classifications such as whether they are vegetarian, vegan or gluten free.

Here’s a sneak peek of 2 seasonal recipes perfect to share with you family & friends  this Christmas – Belgium Speculoos Tiramisu, Caramelised Apples and Cinnamon & Swedish Buns.

Photo by Claudia Anzur

Photos by Tatyana Kildisheva  Photo by Vanesa Lazcano

Cant’ wait to lay your hands on the amazing Red Dot Melting Pot Cookbook? Get you copy at www.iccs.org.sg.

OUR SERVICE HEROES – SEPT & OCT 2018

Outlet of the Month

I would like to compliment your manager, Emelyn at Suki-Ya KIN. She really is a force to be reckoned with as her exceptional service is always consistent. As well, she has the unenviable and daunting task of constantly training new staff, she is remaining through thick and thin and to be honest, I return to this outlet on a regular basis because of her.

– Bernadette

We want to say thanks & show our appreciation for Emelyn today! She was helpful & courteous throughout our lunch buffet session at Suki-Ya KIN VivoCity. Seeing that we were waiting for the froyo, she came over & surprised us with what she could get from the froyo machine, which is faulty. Very considerate lady. We are very pleased & appreciative of her initiative & great service! We enjoyed our time. Hope that good folks are shown appreciation for their efforts.

– Si Min

I would like to compliment Tajimaya, Chef Zeno for his exemplary service and professional. During our visit, we understand that the restaurant was crowded and every staff was busy attending to customers. We had a hard time getting our food ordered, Chef Zeno took up the responsibility to attend to us despite rushing to get the pilling orders ready. His humility/attentiveness under the pressure to deliver his orders has brought us patience and overall positive experience.

– Daryl 

 

Staff of the Month

I am writing to complement the service we receive at Flaming Don Tiong Bahru Plaza. We go frequently because of the friendly staff, and easy family atmosphere. We have 2 young children and it is comfortable for them. The staff particularly Marilyn and Catherine are very friendly and happy, they greet our kids with smiles and friendly jokes! They understand families, and instinctively gives them the children’s plates and cutleries. They are very patient with us, when one of my kids drop their plates they would happily exchange for a new one. Although Flaming Don is more self service, when I am alone with my kids Marilyn and Catherine would also assist to bring our food to our table, without me expecting – so caring of them! Overall their service is genuine, thoughtful and friendly.

The chefs are also very efficient, we get our meals so quickly all the time we are there. The dishes are consistently prepared to standard. Also when we go to the counter to collect our food, they would advise us on where to collect the cutlery, condiments, soup and drinking cup. They too are friendly and really do their part well!  We are impressed with the team, it really is a nice atmosphere when we go. We would definitely recommend friends and families to Flaming Don should they be at Tiong Bahru Plaza!

– Vi and Dan and our kids

 

 

Thank you very much for your consistently excellent and warm service from the team at Flaming Don Tiong Bahru Plaza! We have visited your outlet for four times now, and have had a pleasant and enjoyable dining experience each time 🙂 You and the team are friendly and helpful, patient with us as we entertained our daughter while taking our dinner. We are happy to be frequent customers, and are looking forward to dining here often! Not to mention the great food, with the nice char on the chicken, pork, beef, and salmon don; the fluffy rice and tasty miso sauce, and consistency of the eggs. We love the food here, and would like to send out kudos to the kitchen team also. Thanks for a consistently great dining experience, for which we are grateful, and are looking forward to continue our food journey with!

– Boon Zhi, Chris & Heather

 

I had dinner at the newly opened Bangkok Jam, Bukit Panjang Plaza. Beers were not available then and the staff, Mr Siva went all the way to get the beer for us and made sure it’s chilled. Thanks for his extraordinary service.

– Lewis

 

I would like to take this chance to say a big thank you to the team of Eat at Taipei, Kallang Wave Mall. We had a great dinner at the outlet with great services and food. We look forward for more great food too.

– Donna

I am writing to applaud the excellence service that was rendered by your service staffs at the Suki-Ya, Marina Square.

Your staff Yi Ying & Dorlina (Manager) has shown exemplary services and went the extra mile for us during our dining experience here. They are valuable assets to your company and i comment greatly on their friendly and helpful attitude on top of the services rendered.

– Shayne

I write to express my utmost appreciation towards the staff at Suki-Ya, Kovan  for their great service. I was dining with my father and husband, my father wished to end the dinner with jelly dessert but realized the jelly was no longer available. I approached one of the staff Nancy who heard about my father’s disappointment and told us to wait. We took our time to catch up and chit chat, and assumed none of the staff remembered our request for the jelly dessert. Just when we were about to leave, Nancy walked up to my father to pass him newly made jelly! We knew it s newly made as it s still watery not fully solidify, my father was extremely delighted. Nancy has been very patient and very mindful towards our needs. Thanks to them, we had a wonderful dining experience.

– Rochelle

My wife and I went to the Suki-Ya Marina Square for lunch to celebrate our birthday and we want to commend on the excellent service of the staff.

We were shown to our seats swiftly and the staff cleared our empty trays with speed and kept the place neat. Although there were tour groups who came in later and messed up the food section (used hands to touch food, took away the tongs to their tables, mixed up the food and use the glass plates as their own serving trays), the staff quickly tidied up after them and readily topped up to minimize the disruption to other guests.

It s service like this that makes a difference. We have been to the other branches and marina square remains our favorite due to the hygiene and service attitude.

– Patrick and Janet

 

I have a great time dining at Suki-Ya Bukit Panjang Plaza as the in-charge, Chen there was very friendly and helpful. Will dine in more and share my experience with my friends and family! Cheers~

– Jenxon

 

I visited the Bangkok Jam Great World City. It is my first time dining here & the experience was one that I would never forget. I was served by a very polite lady named Jolene. Not only was she swift in her service, but she was also very polite & responsive throughout the dining period. She was also multi-tasking at the same time, as I could only see one waitress during that period.

I really appreciate the kind service I had received this afternoon and I am already looking forward to visiting Bangkok Jam again & the other eateries under your group. Would also like to compliment the rest of your staff at Bangkok Jam that day! Thank you.

– Jenani

I visited Suki-Ya Bukit Panjang Plaza, and I would like to praise your the service crew for giving me an enjoyable dining experience at your restaurant, served by JunKit, we will given a table within mins despite the place is crowded, and time to time, he check on us whether we need anymore additional meat, didn’t experience that in other buffet style restaurant. Keep it up JunKit!

– Yong Jie

I would like to compliment Joseph at Bangkok Jam Wheelock Place for his attentive and prompt and good services. His good service made our dinner very pleasant and relax. Had a good time dining in Bangkok Jam Wheelock Place. Will come back again.

– Celine

I am writing to compliment a member of staff namely Nancy from the Bangkok Jam Great World CityNancy is a very amiable and attentive staff, always patient and never fail to put her smile. I believe she can be a role model in the service industry and I most certainly hope that she gets the recognition she deserves.  I look forward to revisiting the branch again, thank you for the pleasant experience.

– JJ

Just had an extraordinary dining experience with James at Suki-Ya Kallang Wave Mall! Super friendly and very attentive to diners’ needs! Really a gem for Suki-Ya to keep!

– Pearlyn

 

I would like to commend on Jun Kit‘s professionalism and excellent service rendered to me and my family at Suki-Ya Bukit Panjang Plaza. From the point we arrived and left the restaurant, Jun Kit attended to us with absolute patience and excellent service. We were assigned a table where space was a constraint due to the baby chair placing and there was another customer who was sitting along the same aisle as where the baby chair was placed. I kindly asked Jun Kit if we could change our seats to a more spacious area since the restaurant was not crowded and there were ample empty tables and seats. He politely checked and re-assigned a more comfortable area for us.

– Letitia 

I took my clients who are from Thailand for dinner at Bangkok Jam Bugis + as I’ve dined there a couple of times before. They were surprised to how great the food and how excellent the service was. Thanks to Reyna the manager on duty for recommending some of your awesome signature dishes and also to Ms Kaew the ever attentive floor staff. Keep it up guys. We will definitely be back!

– Red Notawong

l would like to share with you our happy dinning experience at your restaurant ROCKU Yakiniku celebrating my son’s birthday. Your staff, especially Ms Qris, was very patient and helpful to explain to us the ordering process. She is always smiling and very attentive to detail. We were very pleasantly surprised that she prepared a birthday cake for  my son, when she found out that we were celebrating his birthday.

– Patricia Ng

Would like to compliment Francis Ng from Bangkok Jam Bugis +. He was very polite and recommended all the special dishes which was really delicious. We even bought extra to take away. His service was excellent.

– Evangeline

I am writing to applaud the excellence service that was rendered by your service staffs at the Bangkok Jam Marina Square. Your staff Yi Ying & Dorlina (Manager) has shown exemplary services and went the extra mile for us during our dining experience here. They are valuable assets to your company and i comment greatly on their friendly and helpful attitude on top of the services rendered.

– Shayne

I would like to compliment this staff of yours at Suki-Ya Kallang Wave Mall by the name of Yan Hong. He is attentive, friendly and very responsive. Really enjoyed our lunch over there as he is providing very good service. We will definitely come back again 🙂

– Sandy

 

The restaurant manager, Louis is very professional. As it was our 1st time in Bangkok Jam Great World City, he suggested white rice for our dishes as it does not comes with it. We went there consecutively 2 nights for our dinner. This time round, as 1 of the guest was late and we submitted our order nearing 9:30pm, the staff did not rush us or give us bad attitude. We felt apologetic but the manager made us feel welcomed again by bidding us goodbye with a friendly smile and wishes us to come back again. The food is awesome! The staff are friendly and welcoming! Definitely will go back again!

– Debrah Lok

I am writing in to commend on the excellent customer service displayed by Monica of Bangkok Jam Marina Square. Monica was very smiley n attentive to our needs. It is rare to find a service staff who seems to take pride and joy in her work nowadays. So, I hope the managements can show their appreciation to someone like Monica. Thank you.

– Edlyn Zheng 

I would like to commend Monica from Bangkok Jam Marina Square for her good service. My colleagues and I lunched at the restaurant 2 weeks ago, and she made our experience a lot happier with her friendly antics and good service. She and the restaurant manager displayed a lot of patience with our group of 7. Thank you and have a nice day!

– Sijin

We were attended by Monica at Bangkok Jam Marina Square, the so nicely and warm and beautiful lady waitress that day. We arrived just at the lunch peak hours so have to say, the waiting time for meal to be served, is not short, however, with Monica around, and with that little play area, my girl and I, we both had no feeling of boring. Monica talks softly, she came around time by time, with a beautiful smile to check everything is in order. At last, she recommended the membership card for me to sign up, I will say, even its chargeable I would sign up as well, cause you can’t resist such nice and breeze blow feeling of Monica’s service, not mention she explained the discount and birthday-month special to the patron’s – my birthday is right in October which she mentioned I could receive a birthday month special voucher during my 2nd visit next time! She catered the Kid’s needs by replace the coconut ice-cream to chocolate flavour, which my girl loved it! We will visit Bangkok Jam again.

– Varina

Had the most amazing dinner at Vineyard at HortPark with my friends. Manager Christian was very accommodating and understanding to my changes and requests, and truly so pleasant throughout. Food was top-notch, plated beautifully and tasty. Relaxing ambience, attentive staff and kind manager, will definitely be back! We tried the Catch of the day, truffle pasta, wagyu beef and ribeye steak – all were absolutely delicious. This is a true gem in Singapore nestled amongst Hort Park greenery. Will highly recommend!

– Gabbyeo

OUR SERVICE HEROES – JULY & AUGUST 2018

 

OUTLET OF THE MONTH

5 stars for this wonderful place, Vineyard at HortPark. Food was exquisitely good. Staffs were very helpful especially Christian, the manager, who attended to all our queries and gave us a great service. Will definitely be back to taste their other menu.

– Earl

The ambiance at Vineyard at HortPark is very nice! The food was absolutely wonderful, from preparation to presentation, very pleasing. The manager named Christian is very accommodating and all the staff, they were smiling all the time. Will surely recommend this to all my friends. will come back for more!

– Lucia 

Scrumptious food at Vineyard at HortPark! Special mention to the manager Mr. Christian, very accommodating and attentive to all the customers. Indeed great service and food!👍🏻

– Sara

We had a great time at Vineyard at HortPark. Special thanks the manager Christian for being accommodating and hospitable. The place is so relaxing and the food is superb! Definitely we will come back!

– Joselle

Vineyard at HortPark is one of the best restaurant I’ve been to in Singapore. The food are superb and the service of their chef and crew exceeded our expectations. Worthy of your money. Recommendable to everyone. Shout out to Mr. Christian Magcalas for granting our request.

– Maria

 

STAFF OF THE MONTH

 

Just a quick note of THANKS for assisting us with the Alumni Reception at the CMR two Thursdays ago.  We truly appreciate that YOU and your Team at Creative Eateries was able to make everything go smoothly.  Also, a shout-out to “NICK,” who was working at the Alumni Reception at CMR, and at an earlier YSEALI Alumni Reception, at the Red Box. He was very professional, accommodating, and helpful.  It was a delight working with him.  You must be very proud to have him on your Team!

Again, THANK YOU for helping us make our events successful. 

– Ian Yip

 

Creative Eateries help has brought us great success to this memorable event.  We got compliments on the good food and decorations on the buffet table. All these would not be possible without you and team who helped us during the event.

– Chab Team

 

Every week I treat myself to one lunch at Patara Fine Thai Cuisine, as I really enjoy the lunch sets- especially the mango sticky rice dessert that comes with it. I’m 4 months pregnant and its one of the few cravings I have. Recently the lunch set dessert changed and I was really sad. I tried the new dessert but I didn’t like it so much. I told Kim the mango sticky rice is my weekly treat that I look forward to so much and she went out of her way to replace the dessert for my usual. Now every time I go to Patara for lunch she makes sure I have the mango sticky rice, which I’m super thankful for.

Other than that, she always has a smile at the ready, is genuinely interested in her customers and understands and exemplifies the importance of excellent customer service. I just wanted to take some time out to recognise Kim for this.

– Larissa 

I would like to express my great experience when I dined with my husband at the Tajimaya Yakiniku at Vivo City.  Your food quality, especially the wagyu beef was superb! Also, I would like to express my appreciation to your staff who were pleasant and polite when serving us.  Our only dismay was the slow service when more customers were streaming in.  However, your bus captain, Miss Emelyn have gained our admiration when we saw her personally helping 2 elderly diners with their food.  She has spent considerable amount of time with the senior citizens and we thought that we would not mind waiting a bit longer for service in that case.  The world is a better place with people like her.

– Mdm Gena

KURO Izakaya is a great place to dine and chill out! I have been there numerous times with my colleagues/customers, usually for beers and bites on weekdays after work. Last Sunday, was there with my family for dinner and we all enjoyed it. Great ambience and yummy food.

Was served by Ms Ting Hoey, excellent service not only from her but most times, the service staff has been extremely attentive and great!

– Francis

 

Had a great time with my family yesterday. It was a different and good experience for us. Would definitely suggest my friends in Singapore to visit Bangkok Jam Marina Square. The ambience was cool and the service was great. Mr. Joseph in particular, is a humble & polite staff. Would visit again soon!

– Dhanush

 

I was impressed by the impeccable customer service of Monica at Bangkok Jam Marina
Square outlet. She provided great food recommendations and also recommended us to sign up for the membership. I was glad that I signed up for the membership as there were many participating outlets that I could utilise my rebates on. Thanks again and I hope she gets rewarded for her passion and hard work displayed!

– Nick

 

I would like to highlight the extraordinary custome service from Monica from Bangkok Jam Marina Square. As some of us have certain allergies and unsure what are the signatures to order, she gave us a detailed rundown of the various dishes and recommended us a few selections so that I can enjoy the dinner with my family. She also came back to check on us constantly to ensure we are enjoying our meal.

– Wee

 

I’d like to compliment one of your employees, Monica for the excellent service she provided me today.Ms Mocina is very friendly and polite and have a great smile while serving me and my Friend during my dining at Bangkok Jam, Marina Square.

– Fu

I had lunch at Suki-Ya Bukit Panjang Plaza recently and I would like to commend on the wonderful service rendered. Staff Jun Kit was polite and courteous in his interaction with us, and was extremely helpful in serving us food. It was an enjoyable and joyous experience dining there and I would definitely patronise again.

– Bai Quan

I am writing to compliment the service render by Ms Shuping during today lunch at Vivo City Shabuya restaurant. Her attentiveness and service make my lunch appointment with customer a memorable one.

– Stan

I d like to just extend a big thanks to your manager Francis Ng at Bangkok Jam Bugis+. We were there this evening and was really well service by him. There was an entertainer app miscommunication and he handled it really well, then proceeded to serve us himself the whole time made us feel very comfortable and turn it all around.

It s really rare to have people like Francis around and it was such a privilege to have him during our visit.

– Erik

I would like to compliment the service staff Samuel. This is my first time to visit Typhoon Cafe. He serve with smiling face and recommended nice food to us, specially the dessert chocolate chip waffles very nice, my two kids very like it. Thank you so much, we will come back again.

– Shin Yih

I visited to Bangkok Jam Marina Square. The food and service were quite up to my expectations. I came across Mr. Joseph who was serving to us. He was gentle and polite and seemed hard working. What awestruck me was his memory of the menu. He knows each and every item in the exact order. Quite impressed with your staff Bangkok Jam.

– Swee Wong

I would like to take the time to commend one of your staff for his excellent service at Great World City Bangkok Jam. I was served by Mr Yi Khoon and he demonstrated great patience & understanding when it came to taking my orders despite me having additional special requests. He introduced me to a couple of dishes suitable to my palate and what more to say? The service was prompt and the timing is impeccable. I would like thank this particular staff for putting in every effort to making my dining experience a pleasant one. Will definitely recommend this outlet to my friends and family.

– Sumith

I would like to give a 2 thumbs up for the food and staff of Flaming Don Bugis+. It is always cozy for me everytime I visit the restaurant. Special mention to Raffy who is very polite and attentive in attending to customers.

– Delmanalo

I would like to compliment your employee, Chee Ying from Rocku Yakiniku at Bugis+. We were eating at your restaurant for the first time and did not know the best way to grill the food with your Japanese charcoal grill style.

Chee Ying was extremely patient and kind and when above and beyond what we would expect from a service staff. She went in depth to explain to us how we should grill each food item, how to tell if each one is cooked and ready, and proceeded to also help us to grill some of our food to demonstrate and guide us.

Besides this, as my phone battery was running very low, she kindly helped me source for a charger for me to charge my phone for a while in order for me to have enough battery to get home safely after the meal. Chee Ying is truly a gem and helped make our dining experience especially wonderful. We will definitely return to eat at your restaurant, soley due to the wonderful service we received from her.

– Marcus

I like to compliment your staff Kelvin Er On from Hot Stones Steak and Seafood Restaurant for his outstanding & patience service throughout our dining. We have a group of 26, celebrating our friend birthday. Attending to a big group, Kelvin & his team of crew was very patience throughout

The hot stone turn cold after awhile and Kelvin was very patient to offer the changes quickly! He was very accommodating & gave us various option for our drinks. We had a great evening & because of the great excellent service by Kelvin & the team of crew serving our table (I love to compliment the crew too, but I don’t have their name).

We actually stayed longer than usual, I will highly recommend your restaurant & Kelvin excellence service.

– Amy

 

I would like to compliment the services of Monica, Francis and Charming at Bangkok Jam Marina Square. They have rendered excellent services beyond what was required of them even when we entered the outlet late. They have definitely made our visit welcoming and we will surely return due to their outstanding services.

– Ken 

We recently ate at Shabuya at VivoCity and would like to compliment and thank your staff Rajan for his attentiveness, helpful and cheerful nature.

– Samantha

I visited your Suki-Ya Kallang Wave Mall with a friend. We were pleasantly greeted by your staff, Wan Fong, and she efficiently guided us to our seat, and even though she was evidently busy, she took the time to make sure we are comfortable before bustling away.

On ordering, she made appropriate recommendations and appreciable banter, making us feel at home, and assisted us in gauging the amount we would eat (it was near last order time) so that we would have enough, but not waste. Throughout our meal, we could see her service being appreciated by other guests in the restaurant, and her positive energy set a great atmosphere in the restaurant. I would like to commend her for her exceptional service, and then even going above and beyond that, to put smiles on the customers’ faces.

– Yishan

I am writing in to express my gratitude to Mr Joseph @ Bangkok Jam Marina Square. He has shown a very professional attitude towards his dining customers, and I am very pleased with my visit due to his service.

– Scarlette

My friends and I had an enjoyable dinner at Bangkok Jam Marina Square today, and would like to express our appreciation to the staff on duty. The staff on duty, particularly Apple and Monica, were helpful and friendly. Special mentions to Monica, who provided impeccable service. Monica was attentive and prompt in her service. We tried the appetizer buffet which she had recommended, and were pleased with the food.

– Cuiqin

I visited your outlet in Suki-Ya Kallang Wave Mall for the first time with my girlfriend. We are both in the F&B line since many years now, I’ve been managing a couple of high end restaurants in town and in Asia as well.  I want to congratulate for your concept and the quality of the food, at this price range (convenient) you are doing miracles. I want to say thanks to Ms Wan Fong for the fantastic service she gave us. I will be back for sure, even just to see her and her great attitude with the guests. I want to say thanks to Ms Verna, i guess the manager of the outlet: we felt very welcome, she is so professional and kind.

– Michele

The food at Bangkok Jam Bugis+ were hot and tasty. It was out of our bewildment, or as a matter of fact, I was taken aback on the fine fusion Thai food that I was always negative about. It was delectable! The icing on the cake were the desserts that we had at the end. Sumptuous indeed! The food and the service are what made my experience and perspective on Thai fusion literally changed overnight. And this is made possible by your chefs and Reyna at Bangkok Jam Bugis+. In that immediate week, I returned 2 more times. And as usual, greeted by the ever smiling Reyna and constantly qualified food.

Well done and kudos for converting me to be a fan of Bangkok Jam.

– James Tang

I was very happy and satisfied to be served by Suk Chen from Suki-Ya Bukit Panjang Plaza. She was very attentive and cheerful when she is serving although having a full house with queue, queueing outside the restaurant. I would definitely rate her 11 out of 10.

– Shilong

I just want to commend Christian at Barossa for being awesome! He was polite and gave us an exceptional customer service experience. The food was great and our money was worth it. I will definitely recommend Barossa to my friends. 🙂

– Gailynn

Would like to feedback that the staff at Bangkok Jam Wheelock Place  were super friendly and welcoming. We had a pleasant time dining there. Anita and Klose took the initiative to recommend dishes to us too! Thanks to Nancy for the superb service too 🙂

– Marabeth

I would like to compliment Anita for her warm and friendly service during our dinner at Bangkok Jam Wheelock Place. She was very cheerful and recommended dishes to us which we enjoyed a lot. Additionally, she constantly came to check up on us and was delighted to hear that we liked her drinks which was something I appreciated. I can tell that she was truly passionate about her service and that made my dining experience very pleasurable. Thank you for your service Anita!!

– Ethel

Wan Fong at Suki-Ya Kallang Wave Mall was extremely helpful by arranging for a party of 5 and helping us out while waiting for our last companion to arrive. She also directed me to the restroom in the mall which was out of the way. As she was explaining the directions, she realized that it was difficult to memorize and chose to walk me there instead. The service level she provided was beyond my expectations. Her level of service makes me want to dine there again.

– Janz

I would like to compliment your staff Yan Hong at Suki-Ya Kallang Wave Mall. He is a friendly and observant staff. He explains to my friend and I patiently about how the buffet dinner works. When I was about to open my ice cream and having difficulty, he came up to me and helped me with it out of his own initiative. Your company is blessed to have such a staff and looking forward to the next meal at Suki-Ya again soon.

– Camilla

The buffet at ROCKU Yakinuku is great and the staff was warm and polite especially the girl who called Wei Sin. We reach the restaurant overtime that we had reserved but they still help us to reserved a nice corner seat as our request before even the restaurant was quite busy on that time. My girlfriend and i had a wonderful experience at this restaurant and sure we will visit there again. Thanks

– Hanson

I would like to make a commendation for Ms Verna of Suki-Ya Kallang Wave Mall. She has been very helpful and accommodating when we, me and my friends, dinned in to the restaurant. She is polite and gives a warm smile not only to us but to other customers as well. More power to Suki-ya for having polite and accommodating employees.

– Lily/Jai

Raffy at Flaming Don Bugis+ was approachable and greeted us warmly and guide us through their menu. The food is awesome and the price is very affordable compared to the other nearby restaurant. I had the spicy kimchi seafood ramen and chicken kaarage which is my highly recommend and must try. I will not hesitate to go back again to Flaming Don. Salute to the Flaming Don crews. Cheers!

– Zyrex

Great authentic Thai fare at Bangkok Jam Bugis+. Simple dishes, reasonably priced and deliciously cooked. Ingredients are fresh. Restaurant is clean, service prompt and staff attentive. Reyna who served me was helpful, explaining benefits of membership for future visits. She was also patiently explaining and recommending to a Caucasian couple seated next to my table some Thai dishes.

– Freddy

We were served by 2 attentive and super helpful staff at Bangkok Jam Marina Square; Apple and Monica. They went to the extra mile to make sure that we enjoyed our meal and even gave me a surprise desert for my birthday month. I will definitely recommend my friend to visit your outlet!

– Jenn

I dined at Suki-Ya Bukit Panjang Plaza with my family. Staff there was great, especially Suk Chen, she was very friendly! Food was awesome too, lots of variety to choose from! I love the laksa soup base too! Will definitely go back again.

– Jiajun

 

OUR SERVICE HEROES – MAY & JUNE 2018

OUTLET OF THE MONTH

Waiter and waitresses at Suki-Ya Kallang Wave Mall were helpful and proactive to our dining needs. Thank you for the good service

– Celeste

 

Compliment for staff at Suki-Ya Kallang Wave Mall. The service was nice, especially Zhang Shuang Amy. She helped us to change table to a bigger one upon the arrival of our friend who was late. Also, she offered to cut the fruit for us. Well done!

– Leow Ching

 

On 12 June 2018, I was having a nice dinner at Suki-Ya Kallang Wave with my friends. We were given an exceptional service from one of your waitress. Her name was Zhang Shuang. She was always very attentive and assisted us in every request we asked.

– Derek

 

I would like to compliment Zhang Shuang, for her exemplary service, giving us the best recommendations for the soup, for the desserts, and the sauces. She helped us to change a table without any complains. I enjoyed my first dining experience at Suki-Ya Kallang Wave. Will recommend my friends here as well.

– Brandon

 

STAFF OF THE MONTH

 

Would like to say I received excellent feedback from Ting Hoei from KURO Izakaya at Suntec City. Food was prompt, obliging, great service.

– Reema

 

I came to KURO izakaya with my wife 3 weeks ago and was very impressed with the food and service. I was served by Ting Hoei and she was very patient in explaining to us the menu and answer many of the questions we have raised. After the visit, I shared with my friends and we came back to patronize KURO izakaya. And was pleasantly surprised to be served by Ting Hoei again. As we did not make bookings before hand, she arranged for us to sit first and thereafter organize a larger space for us. Her service was exemplary. Thank you. Will be back again.

– Vincent

 

This is just a little compliment for Ms Ting Hoei from Kuro Izakaya. She was very polite and attentive and our dining experience was certainly made much better because of her.

– Laura

 

Would like to submit feedback for the staff(s), Ting Hoei and colleague, who served us at Kuro Izakaya during lunch. Staff were polite when conversing with us, and detailed in their explanation. Prompt service in refilling our drinks. Would commend them for attentive dining service.

– Joyce

 

 

 

I dine at Suki-Ya Tampines Mall on 29 Jun evening and I wish to compliment Ms Zar Zar for her warm service and professionalism. As we have 2 relatives arriving later but my kids already hungry, she allowed us to dine first while trying her best to make sure my 2 relatives were seated near to us (on the basis that the place is not full house).

I also mistakenly mentioned to her that I have 1 voucher (mistaken that it was 1 voucher for 4 pax instead of 2 voucher for 2 pax which was correct) and cause some inconvenience to her as she has to void and rekey our bill. Yet she gladly rectify my mistake with a smile.

A staff like her is a true asset to your company, and make diners come back again.

– Cecilia 

 

Wanted to send my compliments to your staff – Anna. I dined at Suki-Ya Kovan with my family (3pax) about 7, left the outlet at 8.20pm. When we wanted to add the premium meat, Anna went to the kitchen to check first before keying in the charges. She then come out to inform us that there may not be enough Wagyu this we may wish to reconsider (so that we don t spend extra money). After preparing the soup and the standard stuff for us, she went to the kitchen to check again, probably also counted the number of plates left for the Wagyu then came out to inform us that it should be enough for us.

Compliments to this lady for serving above and beyond, and for thinking of her customers 🙂

– Pei San

 

I was in Fremantle seafood market for Birthday dinner, it was a perfect choice. Food is good and service given by Jerome and fish is excellent. I would bring my colleagues in this lovely place.

– Ivan

 

Would like to compliment Joseph from Marina Square Bangkok Jam was such a pleasant and professional waiter. He made recommendations that we totally enjoyed.

– Brindha

 

I had a good evening last night at Kuro Izakaya Suntec. The food was nice especially your garlic fried rice and beef don. I would like also to recommend the whole team in Suntec especially Ethel for doing a good service to us. She’s all smiles the whole night.

We will be back for sure. Thank you!

– Rae K. 

 

I would like to feedback on the excellent services that Rowena and her crew had provided us during our dinner on 22nd June. They were extremely patience with us as we dine in at 9pm at Suki-Ya Marina Square. Me and my friends were very satisfied with their services as it was our first time dining there. Thank you very much for the experience. We would definitely visit again soon.

– Galvin

 

 

 

It was an absolute pleasure at Fremantle Seafood Market, what with the delicious crab cakes and lemon-tinged ice water. But what made the experience better than very good was the excellent service rendered by Jerome and his crew. Polite and attentive from start to finish. We’ll drop by again soon.

– Josh & Grace

 

I would like to compliment a staff named  Kelvin from Siam Kitchen Eastpoint Mall for his excellence customer service 🙂 I had dine in on the 30th June 2018 and had use my uniqgift voucher that day. He had took time out to patiently explained on the items that the voucher could be used on and had helpfully assisted with my billing process at the end of my meal. It was a great dining experience 🙂

– Derek

 

We visited Barossa to chill by the Esplanade. Really warm service and great staff, thank you to Christian who keeps on checking on us. And exceeded our expectations. We visited again just because they were real great. I like the baby back ribs! Recommended!

– Keena

 

Christian of Barossa esplanade is very pleasant and attentive to details, nice to us when serving. Kudos with the crew

– Jason Ladrido

 

Had dinner with my family at Barossa. My daughter love her mushroom soup and truffle fries. The menu is perfect, something for everyone. Me and my wife tried the Baby back ribs, the meat was not overcooked, it is not tough as well. The flavour of every bone and meat was just very tasty. Service was awesome, they are very accommodating. They made certain that we had everything we need. Well done Guys…

– Prince

 

I would like to compliment Kelly from Shabuya and Shochu Bar. She’s very attentive and serve the guests with a sincere smile.

– Shuyu

 

Patara Fine Thai Cuisine is an excellent restaurant located in the Tanglin Mall. The interior is authentic & cozy. Food is very tasty and delicious and covers a variety of traditional and modernly interpreted Thai dishes. The three course lunch sets are recommendable and come at a very reasonable price. The service is outstanding: the staff is friendly, courteous and very attentive.

– Sven

 

 

My family and I are big fans of Patara Fine Thai Cuisine! We love their food and we come here very often. The dishes were very tasty and delicious! Kim provided very good service to us and she was very sweet and friendly. Keep it up! Two thumbs up!!!

– Mei Yan

 

I am very pleased to give a feedback to one of the staff by the name of Monica at Bangkok Jam Marina Square for her great service and well-versed with the product in Bangkok jam. She is polite and genuine in her service. Indeed a pleasant experience dining here. Food is great and service is well. Really appreciate her thought and kindness towards us. Thank you very much!

– John Tan

 

 

I would like to commend one of your staff who’s name is Kelly . During the meal at Shabuya & Shochu Bar she is friendly attentive and swift in assisting us in our needs. We dine on 17/06/2018. We hope to visit again and will share this buffet food outlet to our friends.

– Vincent

 

I am writing this letter to express my appreciation for the outstanding customer service provided by your Bangkok Jam staff for my little one’s first year birthday party.

As a matter of fact, I was somewhat concerned on holding my daughter’s birthday party at Bangkok Jam as little reviews were found on social media but I was delighted that we made the right choice of selecting said venue. First and foremost, we would like to thank Mr Tom for his utmost guidance throughout the booking process, attending to our numerous queries, last minute requests as well as reassuring us that the event will be in good order under his supervision.

On top of that, we want to take the time to show our gratitude towards Mr Ramesh and Barnabas for facilitating us as first time hosts and ensuring no hiccups and complaints in addition to timely requests from the guests. I was pretty convinced that cake cutting was not part of the package and we deeply treasured such value added services from your good staff. We would like to thank your staff for the wonderful experience as we and our guests enjoyed the food and ambience!

– Charissa

 

Dined with my mother at Bangkok Jam Plaza Singapura where your staff, Wella, have asked us to sign up for creative eateries membership. Little did we know that even Sukiya and Barossa where we have visited before were under same company. She told us the perks of having your membership and delighted to know that it something that we shouldn’t miss out. Now I am a Creative Eateries member and excited to hop in to your different concepts of restaurants when we have gatherings and especial occasions. We extend our thanks as well to the whole crew for the good service and of course good food!

– Christian

 

We sincerely would like to provide our feedbacks on your 2 dedicated staff at Typhoon Café (Plaza Singapura). We have 2 dinners there and were very pleased with their friendly and approachable attitudes that make our dinner so enjoyable.

Ken Tan– Very approachable and able to proactively providing good recommendation of the food offered by Typhoon Café.

Pei Ying– Young sweet girl who is so dedicated and committed to her job. Always serve the customers with a sweet smile.

– Helen

 

I have had a good experience at Bangkok Jam Marina SquareMonica was a pleasant and helpful staff tending to our needs. Even when the crowd started to come in and she was the only one serving, she was patient and had a charming smile. Since I work around the area, it’s good to find a place with good food and most importantly, great service to return to. Thanks Monica!

– Jaslyn

 

My friends and I visited Bangkok Jam Marina Square yesterday and had a splendid dinner experience, all thanks to your conscientious and friendly staff, Monica. She constantly took care of our needs and made the entire dining experience a pleasure. Not only was she friendly, she also paid special attention to our table and we would definitely be back to see Monica again. Keep up the good work as Monica is an excellent service staff. Thank you.

– Christopher

 

Had dinner at Bangkok Jam, Marina Square last night and was greeted and served by your staff, Monica. She was very warm and hospitable. She also took the initiative to share with us recommendations and popular food items. Monica is also attentive to our needs. The group was very happy dining under the care of Monica. We will return again!

– Michelle

 

I went for dinner at Bangkok Jam at Plaza Singapura and was served by Hooi Fern. Since that was the first time I went there, I was not sure of what to order.  She asked if I like spicy food.  When I said no, she recommended some dishes to me. Later, I decided on Beef Noodles Soup and Fresh Green Papaya Spring Rolls with Zesty Som Tum Dressing. I liked both the dishes and the friendly service provided by Hooi Fern.  Thanks to the chef and Hooi Fern for making my dinner time so enjoyable at Bangkok Jam.

– Ms Khong

 

Had our lunch at Bangkok Jam Marina Square. All the servers provided good services and are able to skilfully recommend food and drinks, with both food and drinks served within short time frame. Monica was especially helpful and attentive. We will definitely visit again!

– Cassandra

 

It was a pleasure being at Bangkok Jam at Wheelock Place and being served by Anita. She is pleasant, helpful and sweet. And makes a positive eatery experience.

– Sucheta

Would like to write in to commend Anita at Bangkok Jam Wheelock Place for her really good service during dinner. When we started off with looking at the new revamped menu, she gladly took the initiative to recommend dishes which she thought were good. And when we gave our feedback that some dishes were not so suitable, she immediately changed her recommendations based on the feedback she received and went on to find more suitable ones for us. Even one which she remembered that could be changed slightly from the menu to suit our preferences, she checked with the kitchen if we could do that.

All the dishes turned out very well and we enjoyed her recommendations as well. She was also very friendly and share her personal experiences with us on how much she loves food and her passion for being in f&b. It was an enjoyable dinner experience. Other than that, Nancy who was there also had good service. Will definitely be back!

– Michele

My friends and I really enjoyed Anita‘s service throughout our dining experience at Bangkok Jam Wheelock place. Her outgoing and friendly personality warmed us up. It was a pleasure dining here thanks to her service.

– Raelyn

Would love to commend Anita who served us at the Bangkok Jam Wheelock Place! Loved all the recommendations for food especially the desserts! She was friendly and hospitable to us throughout even though we were using an eatigo discount. Would definitely recommend my friends to come to this particular outlet because of Anita!!

– Gabi

Just to drop a note to compliment the wonderful services from Ms Nancy and Ms Anita. They are very attentive and friendly, always with with a big smile. Great dining experience at Bangkok Jam Wheelock Place and will definitely come back again.

– Daniel

Exclusive : Get CE$80 E-Voucher when you successful apply and spend on your American Express Card

Know someone who is not yet a Creative Eateries Privilege Member?
Simply share this with them to enjoy
Complimentary Creative Eateries Privilege Membership + CE$80 E-Voucher
when they apply and spend on their American Express card.

Campaign terms & conditions:

1. This offer is valid for existing members of Creative Eateries and non-members.
2. This offer is only applicable to new applicants of The American Express® Singapore Airlines KrisFlyer Credit Card and/or The American Express® Singapore Airlines KrisFlyer Ascend Credit Card and/or The American Express® CapitaCard and/or The American Express® Platinum Credit Card and/or The American Express® True Cashback Card (eligible Cards), who meet all of the following criteria:  Apply for an American Express Credit Card between 7 August to 31 December 2018 (both dates inclusive)
3. Receive approval for the Card between 7 August to 14 January 2019 (both dates inclusive)
4. Applicable only for Cards applications received through designated channels for the this campaign. Click here to apply.
5. First successful transaction made within the first month of Card approval.
6. Each approved Card Member is only entitled to one (1) CE$80 E-Voucher through this campaign
7. Card Member will receive redemption letter via registered mail approximately within ten (10) weeks after they have made their first spend on their newly approved American Express Credit Card.
8. The redemption letter will include instructions on how to redeem the CE$80 E-Voucher for new and existing members.
9. CE$80 E-Voucher must be utilized in one single transaction, multiple vouchers are not allowed. Any remaining unused value will non-refundable and/or exchangeable for cash/credit.
10. The CE$80 E-Voucher is valid for one (1) month from date of issue of redemption letter.
11. The CE$80 E-Voucher will be valid for a period of three (3) months from the date the voucher was issued into the online Creative Eateries account.
12. Each Basic Card Member is only eligible to receive one CE$80 E-Voucher per successful Card application.
13. This promotion is applicable to Basic Card Members only and the Basic Card Account must be in good standing to be eligible for participation in this promotion.
14. Any remaining unused value after the validity date of the CE$80 E-Voucher will be forfeited. American Express Card Member accept and agree to be bound by Creative Eateries Pte Ltd terms and conditions.
15. If the Card Member who was issued CE$80 E-Voucher ceases to be a Card Member for any reason within six (6) months from date of Card approval, he or she will be charged the value of the Gift Card.
16. The Creative Eateries E-Voucher cannot be used in conjunction with other promotional programmes, offers, discounts, CE membership purchase or VIP privileges when used as account credits, unless otherwise stated.
17. Card Member acknowledges that any disputes in relation to the use of the S$80 Creative Eateries E-Voucher are to be directed solely to Creative Eateries Pte Ltd who is providing such benefits. American Express acts solely as a payment provider and is not responsible or liable in the event that such services, activities or benefits are not provided or fulfilled by the Creative Eateries Ptd Ltd.
18. American Express and/or Creative Eateries Pte Ltd reserve the rights to terminate this Offer and/or replace the Offer with another offer of similar value without prior notice.

CREATIVE EATERIES E-VOUCHER REDEMPTION

How to redeem Creative Eateries CE$80 E-Vouchers:

For existing Creative Eateries Members:
1. Log in to https://membership.creativeeateries.com.sg
2. Click on “Redeem Promo Code” and enter your unique E-Voucher promo code
3. The E-Voucher can be found under “My Voucher” in your Creative Eateries membership account.

For non-Creative Eateries Members:
1. Visit https://membership.creativeeateries.com.sg/register to register for your complimentary Creative Eateries membership.
2. Fill in your details and enter your unique E-Voucher promo code in the new member registration page.
3. Login in to member portal https://membership.creativeeateries.com.sg
4. Your E-Voucher can be found under “My Voucher” in your new Creative Eateries membership account.
5. To utilize CE$80 E-Voucher, simply head to any outlets and present your NRIC upon payment.

Creative Eateries CE$80 E-Vouchers Terms & Conditions:

1. E-Voucher promo code is applicable only with a Creative Eateries membership account and is only valid for one-time usage.
2. CE$80 E-Voucher must be utilized in one single transaction. Any remaining unused value will non-refundable and/or exchangeable for cash/credit.
3. All E-Vouchers are non-refundable and non-transferable.
4. Creative Eateries Ptd Ltd reserves the right to amend/cancel the promotion without any prior notice.

Media Tasting at Bangkok Jam Bugis+

Following the banging launch of our new outlet at Bugis+ (#04-08), Bangkok Jam is honoured to also host some of Singapore’s beloved food experts over a hearty dinner at the spanking new outlet. Check out all the delish deets that went down that day!

@rachaelwong

@lesterblur

@oliverlisg

@mightyfoodie

@corallewong

It seems like our Green With Envy Snow Ice is the crowd pleaser for the night (pssst, we’ve got other exciting flavours too! Check them out at Bugis+!) This outlet marks a whole new venture that Bangkok Jam is beyond excited to embark on. Get the latest updates on Bangkok Jam through:

W: www.bangkokjam.com.sg | FB: www.facebook.com/bangkokjamsingapore
T: 6369 0897 | A: 201 Victoria Street #04-08, Singapore 188067

We would like to thank everyone for taking time to join us. For more information on Bangkok Jam’s new menu and ongoing promotions, please visit www.bangkokjam.com.sg

Till next time!