Bangkok Jam’s Banging New Outlet at Bugis+

Lighting up Bugis+ with a spanking new look

June 2018 – Bangkok Jam, one of the best known household name for Thai food has been filling bellies for 11 years. After a successful launch for the new menu earlier in March, Bangkok Jam is thrilled to finally unveil the banging new outlet at Bangkok Jam Bugis+! Coupled with bright lights and luscious flowers, the revamped Bugis+ outlet showcases a bold and modern interior that transport one to the trendy cafes that filled the streets of Bangkok. The new chic Bugis+ outlet possesses an atmosphere perfect to relax and unwind; definitely no chip of the old block – what further set it apart from other outlets is the menu.

The Bugis+ revamped menu presents an extensive selection of decadent desserts and refreshing beverages. Other than the modern Thai fare that Bangkok Jam is known for, the Bugis+ outlet also features a brand new dessert bar that display specially handcrafted Thai sweet treats. From scrumptious crepe cakes to the appetising jar desserts, this new dessert menu will be a perfect treat for your sweet tooth.

A notable addition to the enhanced dessert section is the Thai Milk Tea Crepe Cake – a classic delight that is layered with Thai Milk Tea cream and topped with sweet red beans. Daredevils can look forward to the Chilli Chocolate Cake – a moist and dense chocolate delight that is generously coated with rich chocolate ganache that’s packed a slight fiery punch at the end of every bite.

For the foodies who fancy a refreshing treat, the new snow ice selection is definitely not-to-be-missed! Perfect for sharing amongst large groups, the new icy delight has plenty of tasty surprises hidden within it. A definite crowd pleaser goes to Green with Envy; a Green Milk Tea flavoured snow ice that is drenched with sweet red bean sauce, Azuki beans, crushed peanuts and vanilla ice cream. Just as the name suggest, onlookers will be green with food envy as they watch you and your friends indulge.

A key highlight also includes the pimped up beverage selection. Beat the Singapore heat and sip up refreshing goodness with the new smoothie selection, from berry-favourites like the Berry Delight; strawberry smoothie with zesty berry cubes and whipped cream, to the local-favourite Thorny Affair, a thick smoothie made with the king of fruits and topped off with sweet vanilla ice cream. Refreshing teas are also a must-try, a house specialty includes the Home-brewed Lemongrass Tea, now with a kiss of floral notes from Rose, calming Lavender or oriental Osmanthus, all served hot or iced.

Bangkok Jam Bugis+ also launches a new 3-course Executive Set Lunch alongside the launch of the new outlet. Expect to taste the delectable medley of traditional and contemporary flavours of Bangkok with signature dishes like Red Tom Yum Soup and Signature Phad Thai. All set lunches are served with a small Mango Salad a refreshing Iced Lemon Tea. For a hearty meal, diners can further complete their meal with the add-on options of the new Crepe Cakes and Sago desserts.

DOCUMENTING CREATIVE EATERIES’ SERVICE HEROES PT 4 – QRIS FROM ROCKU YAKINIKU

For our fourth edition of our Creative Eateries’ Service, we interviewed Qris who is a full-time staff at ROCKU Yakiniku. 

Despite having only joined us for only half a year, she has already proved herself capable of handling even the toughest of situations very well, and will going out of her way just to put a smile on everyone’s faces. 

 

Today, we discussed what it means to have a Customer Centric Culture, and how it has played a significant role at Creative Eateries.

Customer Centric Culture: Providing top-notch service and an excellent experience for customers.

_

 

Q: What do you think helps to enhance customer’s dining experience with us?

A: Always ask if it’s their first time dining with us, as first time customers do not know what are the dos and don’ts when eating at ROCKU Yakiniku. If it’s their first, we will always make sure to guide them along their dinner to ensure they do not overcook the meat, giving them a better dining experience. 

 

Q: What does good customer service mean to you?

A: Being attentive to the customers needs. This helps us to be quick on out feet and attend to customers whenever they need us.

 

Q: What’s do you think is the most important thing when it comes to ensuring customers always have an enjoyable time?

A: Be very polite! No matter where you are or what you do, ensuring that we are respectful to the customers helps to make them feel more relaxed and more at home. 

Also, we must also be fast! *laughs*

 

Here are what our customers had to say of Qris’ outstanding customer service:

 

I would like to express my appreciation to one of your management trainee Qris from ROCKU Yakiniku. Thank you for her willingness to serve my table and fulfill our multiple requests and the nice dining experience in your restaurant.

– Lulu Chou

 

It is my pleasure to write my email to your restaurant, ROCKU Yakiniku. A management trainee named Qris, is a hardworking and polite staff in your company. She provides very good service and dedicated herself to work.  My family loves her service very much.

– Jenny Sin

 

The Japanese style charcoal grill buffet at ROCKU Yakiniku is super nice and highly recommended. The service provided was good especially a lady called Qris who is friendly and professional in her service.  Basically, we enjoy the food, service and environment there!

– Jessie

 

We always spend lunch n dinner over the weekend and we found out the bbq food at ROCKU Yakiniku is very good overall. The service from Qris is wonderful, informing us about the term and condition, the value add of having lunch with you guys.

– Fransciscus

Songkran Celebration 2018

Other than offering one of the world’s beloved cuisine, Thailand is a country of fascinating cultures and traditions. One of the key traditions that Thais celebrate is Songkran Festival, otherwise known as the Thai Traditional New Year. Songkran is a water festival that represents new beginnings, love, gratefulness and compassion.

In celebration for the tradition, we round up the Asian division and hosted our annual Songkran celebration. It was definitely a night filled with laughter, alcohol and of course, precious moments to remember!

(Below) Our Thai Chefs belting it out in a karaoke battle with our CEO, Mr Anthony Wong.

You can’t have a party without some gifts – here’s our CEO giving out prizes to the lucky draw winners.

We hope everyone enjoyed themselves as much as we did! Here’s to new beginnings and a wonderful new year ahead! สุขสันต์วันสงกรานต์!

Vineyard Welcomes New Menu & New Chef

Last month, Vineyard at HortPark unveils a new menu showcasing over 25 new dishes presenting a mix of our long-standing favourites and innovative dishes. Keeping our menu “localised”, look forward to fresh frog leg, herbs and vegetables sourced locally in support of local farms. Our chefs pick local-grown herbs and vegetables from Vineyard’s very own edible garden daily to garnish and add to dishes.

Brains and hands behind the new menu is household name, Chef Immanuel Tee who is no stranger to the local media and F&B scene. Chef Immanuel’s extraordinary palette and eye for beauty and elegance is prevalent in his gastronomic creations, earning him a spot in the finals of San Pellegrino Young Chef Awards 2015. Armed with awards and accreditations, Chef Immanuel Tee leads the Western division (made up of five brands) at Creative Eateries beginning his magic touch with Vineyard; a concept that resonates with his passion for seasonal and local products.

With the launch of the new menu, we were honoured to invite some of Singapore’s top influencers to try out our new menu dishes. Here are some of their reviews:

@thechoyalicious

@geekyelephant

@sir.fried.chicken

@juliuslim

@jellymagically

@coffeeandcravings

We would like to thank everyone for coming down to join us for the media tasting!

With an all-new exciting Menu in place, Vineyard will be operating all day on weekends and opening earlier from 1030am to 1000pm for the early raisers. Kicking off our weekend all-day dining is our revamped weekend brunch menu available from 10.30am to 3pm.

For more information on Vineyard at Hortpark’s new menu and ongoing promotions, please visit http://www.vineyardhortpark.com.sg/

MEDIA RELEASE – From Michelin-Starred Restaurants to Hawker Stalls, Loca…

MEDIA RELEASE – Vineyard Welcomes New Menu and New Chef

Visit to Taipei – Inspiration to the New Eat at Taipei Menu

As some of you may have heard, Eat at Taipei recently launched its new menu! We’d like to take this chance to share with you our inspirations and ideas behind this tasty menu. What better way to get our creative juices flowing than to FEAST in the land of smiles. So, that’s exactly what we did – we sent our dream team to Taiwan to try out various Taiwanese delicacies to bring back the taste of Taiwan.

We had the opportunity to interview our Marketing Manager, Dannelia, whom was part of the Food Expedition Team, read on to find out more!

Q: What was the purpose of this trip?

A: Eat at Taipei  has been in business for 7 years and we wanted to inject a refreshing punch to the menu by introducing new unique dishes –  best way to do that is to sass out new find in Taipei City itself. Our February food expedition team was made up of Creative Eateries’ General Manager, Eat at Taipei’s Chef de Cuisine and myself; with our different responsibilities (in the company) and one common objective – we ate our way through the Taipei.

Q: How did this trip became an inspiration for the new Eat @ Taipei menu?

A: Taipei is not only one of the food capitals of the world, it is a city that is constantly innovating and possesses a distinct contemporary arts culture. These strong qualities of the city inspired the menu in a few dimensions from our dishes to the look and feel of the menu. Our menu design was developed with their contemporary arts culture in mind – its plays with very strong and bright colours paired with bold Chinese typography. The result is eye catching and invigorating which is always a good way to start a meal.

Q: What dishes from this trip were adapted to the new menu?

A: One of the objectives of the trip was also to sass out new unique dishes. We introduced the famed night market loaded potato which contains lots of cheese which toppings such as corn and ham. The drinks menu in Eat at Taipei had a major facelift with new creatively created drinks from traditional teas to fruit teas even the popular brown sugar milk tea! 

Q: What learning lesson did you bring back from this trip?

A: This 4D3N Taipei food expedition to refresh Eat at Taipei‘s menu reinforced the importance of working together across job functions; and not to belittle or ruling out opinions/feedback from fellow colleagues. We explored many places from small cafes, night markets, “coffee shop” stalls and even chain stores. For each meal that we had (about 6 – 9 a day) we discussed and shared opinions from different perspective. While the chef looks at the feasibly of executing a dish with the limitations such as manpower, equipment and importing of ingredients, a marketing person would look at what the target marketing seeks out these days, how will the dish value add the menu/section, could it potentially be a signature item.

 

Q: Are there any similarities/differences that you’ve discovered between Taiwan and Singapore cuisine?

A: Though Taiwanese food is cuisine some might say that is close to heart – Singaporeans are definitely more accustomed to dishes with strong flavors as compared to Taiwanese; is this even more evident when it came to soupy dishes. We’ve tasted beef noodle soups from all type of places – local “coffee shop” to chain brands, Michelin star shops and even hole in the wall local food stores that tourist don’t visit and the one common thing we noticed was the strength of flavors. Albeit not that it was tasty, flavours were complimentary and still delightful. Another prevalent differences between our food culture is food pricing – iconic Lu Rou Fan at most non-restaurant stall are priced at SGD$1-4 with meat that contains 70% fat and cannot be compared to what we served in Singapore. Having their very own agricultural resources also contributes to why Taiwanese food can be priced much lower than Singapore who imports most of their good.


The ideation behind a menu is not a job for one, it involves great teamwork and understanding to make it happen. 

We hope this gives you a glimpse of what Creative Eateries entails. However, this does not end here – Creative Eateries will continue to bring joy and delight to everyone’s taste buds through creative concepts and fulfilling customer experiences. Similar to all creative food and beverage concepts under Creative Eateries, our menu are always inspired by the country of origin, and we believe in trying the different concepts to bring you the ultimate dining experience of the highest quality.

Stay connected and find out more about the latest promotions of Eat At Taipei here!

SME Talent Programme – Joanne Foo

Creative Eateries had the opportunity to groom talented youths though the SME Talent Programme. We’re lucky to have Joanne Foo join Creative Eateries as part of the programme and we’re beyond proud to share that she now helms the Fremantle Seafood Market/Talay Thai team as a Restaurant Manager.

Graduated from Republic Polytechnic, Joanne joined the SME Talent Programme back in March 2014. After deciding to sign a scholarship bond with Creative Eateries for 2 years, she motivated herself to take up an internship programme with the company to better prepare herself for the upcoming bond. After which, Joanne raised to take up more responsibilities, undertaking a full-time position as a Supervisor in the restaurant.

Throughout the 4 years in Creative Eateries, Joanne has packed up ample experience and we had the kind opportunity to have a chat with her to better understand her learning and growth progress here with the Creative Eateries family.


Q: How long have you been with Creative Eateries? 

J: Four years since March 2014

Q: What is your role at Creative Eateries?

J: I started out as an intern at Fremantle Seafood Market/Talay Thai, and was promoted to take on a Supervisor role during my bond. After my bond ended in two and a half years, I’m now a restaurant manager at Fremantle Seafood Market/Talay Thai. I am in charge in the whole operation in the restaurant and make sure that everything is going smoothly.

Q: Share with us your progress for the SME Talent Programme?

J: I started out as an intern in Creative Eateries and this was by choice. The reason is because I think that I would be able to prep myself better before I start out as a full time in Creative Eateries. During my bond I started out as a supervisor and after my bond ended, I was offered a full-time position and i gladly accepted as they have a great working environment with great bosses and colleagues. Therefore i have decided to continue my career with Creative Eateries and i hope to continue to learn and grow as the company continue to prosper.

Q: Are there more responsibilities that you take up, what are they?

J: I have more responsibilities such as people management, timetable management, handling complaint etc.

Q: What have you learnt in your time at Creative Eateries?

J: I had learned on my multitasking skills and how to manage a restaurant as well as managing my staffs.

Q: What’s your biggest takeaway from this SME Talent Programme?

J: Biggest takeaway from SME Talent Programme is the learning experience I gained from Creative Eateries which is I am not able to acquire from academic school.

Q: What inspires you to more forward?

J: What inspires me is the team spirit in Creative Eateries where everyone works hard and moves towards a common goal to achieve good results for a better Creative Eateries and better future.

Q: What is the most memorable experience in Creative Eateries?

J: I have a good teacher and mentor and her name is Raine and she made me understand how helpful a person can be. She taught me a lot of things that are not obvious and those of which I would not be able to learn in school or even in books. If it weren’t for her I would not be able to be where I am today. This is the most memorable experience I have in Creative Eateries.

Here at Creative Eateries, we believe that good staff are hard to come by and we work hard together to grow the Creative Eateries Family, to make sure everyone is happy, committed, passionate and equipped with the right skills to bring warm and delightful service. Once again, we’re blessed to have Joanne as part of the big family, and would like to thank her for taking the time to share with us her valuable experiences.

Bangkok Jam Media Tasting

Dishing out contemporary Thai cuisine since its inception in 2007, Bangkok Jam is proud to introduce a newly revamped menu to kick start the year! Taste the delectable medley of new and traditional flavours of the “City of Angels” with Bangkok Jam’s hot favourites like Fried Chicken Mid Joints with Thai Fish Sauce Marinade and Seafood Phad Thai, alongside jamming new creations such as Caramelised Pork Belly in Vinegar and Duck Breast in Red Curry.

Last month, we had the honour to host some of Singapore’s top notch influencers over a hearty meal at Bangkok Jam Plaza Singapura, sharing more information about the new menu concept and design.

Let’s hear what some of them have to say:

@juliuslim

@hpility

@shootandspoon

@thechoyalicious

@shauneeie

@nahmj

We would like to thank everyone for coming down to join us! For more information on Bangkok Jam’s new menu and ongoing promotions, please visit www.bangkokjam.com.sg

View Bangkok Jam_Press Release_March 2018

Till next time!

Documenting Creative Eateries’ Service Heroes Pt 3 – Monica from Bangkok Jam Marina Square

Our third rendition in documenting Creative Eateries’ Service Heroes features Monica, a full time staff at Bangkok Jam Marina Square. Despite the short 3.5 years with us, Monica’s excellent service is evident from her positive and willing-to-learn attitude towards her work. Throughout her time at Bangkok Jam Marina Square, she has touched the hearts of many diners’, who often expressed their gratitude by writing to the management to share their dining experience at the restaurant.

We also sat down with Monica to find out how she display one of the company’s core values – Upholding the Kampong Spirit.

Kampong Spirit: A sense of social cohesion in a community where there is understanding and compromise among neighbours, even as preferences differ from household to household.

Q: What do you think is the most important element of customer service?
M: Patience

Q: Why do you think customers enjoy your service?
M: I always put on a smile whenever I serve my customers and always take the time to understand their needs, and how I can do my best to provide them with an enjoyable dining experience.

Q: Do you have a memorable customer service experience that you remember?
M: Nothing in particular that I can remember of. But each customer whom I’ve served, I always remind myself to be patient and friendly to help (diners) however I can.

Q: How do you feel when customers are happy with your service?
M: I definitely feel good about myself and it’s a good reminder for me to continue working hard and providing quality customer service!

Q: Any tip to help other employees?
M: Always make an effort to understand your customers well and always be patient to help however you can. When you offer a personalised service, your customers feel appreciated and this is also in line with the company’s purpose to spread joy and delight to everyone’s taste buds.

 

Let’s hear what some of our diners have to say towards Monica’s exceptional customer service:

 

“We will like to praise Monica from Bangkok Jam Marina Square for her absolute service. I was back in Singapore to gather with my old friends on 16 March 2018 (Friday). Monica definitely went beyond our expectations and we were absolutely pleased. We were served with wrong orders from other helpers but she was kind to guide her colleagues.” – Terrence

 

“I’d like to commend Monica, your service staff at Bangkok Jam @Marina Square. It was the second time we’d eaten at this restaurant and it was great to see Monica again. It was the busy dinner hour on a Friday night but she went over and beyond the call of duty to make our children feel special and welcome. She’s really a gem!” – Reuben

 

“I dined at Bangkok Jam at Marina Square 22 March and your staff Monica was really helpful. She was patient with us on the menu, explained clearly, and delivered excellent service. Keep it up!” Derrel

 

“I would just like to affirm Monica for being a very exemplary waitress! I have enjoyed all my experiences, and she has been very nice and patient :)” – Qing Qing

 

“We will like to compliment your staff, Monica, for her excellent services. She is very attentive to our request. Her positive and bubbly character made us feel very welcome at your restaurant. Thank you for making our lunch enjoyable!” – Angeline

 

“I am writing to express my gratitude and delight for the service rendered by Monica from Bangkok Jam Marina Square. She went the extra mile to recommend applying for the membership card, and going out of her way to make our time there enjoyable. I will most definitely return to this outlet for more food, as the service far exceeded what I usually experience in eateries.” – Melissa

 

I’m writing this email to express my satisfaction with your staff at Bangkok Jam Marina Square. I came here on a Thursday night with my friends for dinner and was specially taken care of by Monica. She took the effort to make sure that our food was okay, chatted with us and constantly looking out for us on even small details (ie. extra bowls for our extra small bowl of soup etc). Being stressed out from a day of work, it’s always nice have someone care about your wellbeing, let alone a stranger. Thank you Monica for making us extra special on this very normal day!” – Wan Xin

 

“I am writing to compliment one of your staff, Monica at Bangkok Jam Marina Square. She makes us feel at home with her hospitality. We were here this evening to celebrate our friend’s birthday and she pleasantly surprised her with a red ruby! That was a really kind gesture!” – Yan Ting

 

“Thanks for the exceptional service from Monica and her team. They were very cheerful and full of happiness while serving. Despite the late hours of operation, they can still bring a smile to the faces of the customers at the restaurant!” – Daryle

 

“I would like to commend on Monica’s excellent service at Bangkok Jam Marina Square branch. She was warm and friendly and was also extremely patient in explaining what’s on offer. Kudos to the great service!” – Gary


Once again, we would like to thank Monica for taking time to share with us her experiences and for her efforts to provide remarkable customer service!

OUR SERVICE HEROES – JANUARY & FEBRUARY 2018

OUTLET OF THE MONTH

Christian was very helpful on our Wedding Day at Vineyard at HortPark. He was quick to act on any feedback or changes necessary and worked very well with the rest of his team to ensure the event ran smoothly. We felt very at ease with Christian running the restaurant and event, as we focused on enjoying ourselves and mingled with our guests. Big kudos to Christian and his team!

– Angeline and Kian

 

Celebrated my nephew’s great decision to be engaged at Vineyard. We had a lovely time discussing heart matters in a lovely ambience, good service but it is the food that crowns the visit. Delicate presentation of the two set lunches was not compromised when we ordere Manzo. The chocolate tart with the chamomile tea plus hot chocolate made the strawberry dessert a wanton desire. Vineyard remains a notch above others.

– Carolin 

 

Vineyard is an excellent place for young couples with kids. They have cartoons on screen and bouncy castle to make the small one happy and parents to enjoy the meal.

– Amelia

 

The service at Vineyard was really good and the atmosphere was very calm and peaceful too. The food was great too!

– Spenser

 

 

STAFF OF THE MONTH

I would like to commend on Monica’s excellent service at Bangkok Jam Marina Square branch. She was warm and friendly and was also extremely patient in explaining what’s on offer. Kudos to great service!

– Gary

 

I would like to express a positive feedback to one of your employee, Monica at Bangkok Jam Marina Square. She remembers me, despite not patronising bangkok jam Marina Square outlet for some months. That made me feel special and added a personal touch to her customer service! She paid attention to ensure the orders are properly delivered and even made good recommendations. Please let her know that she has been a great contribution to the good name of your firm. Thanks!

– Jacob

 

I would like to commend one of your staff, Monica, from Bangkok Jam Marina Square. My family had lunch at that branch today and we received really great service from her. She showed plenty of initiative, giving us children cutlery and water without our asking, and she was attentive and very friendly. She knows your new menu well and helped us find suitable food from the menu, especially for our young children. When she saw we couldn’t finish our food she initiated packing it up for us to take home as well.

All in all, our experience today was very pleasant, largely because of her good service. Please commend her on our behalf and let her know we appreciated her attentiveness to our needs.

– Samantha

 

I will like to express my gratitude to Monica from Bangkok Jam who rendered excellent services during the course of dinner. She is very attentive on my request, friendly and approachable. I enjoyed having my dinner with her bubbly presence. Keep it up to the good work and all the best.
– Prima

 

 

WORDS FROM CUSTOMERS

We would like to commend Yan Hong from Suki-Ya Marina Square as he had not dropped his smile for a second while serving everyone. He had made our dining experience very pleasant and we left the store very happy and satisfied.

Wendy

 

I was at Suki-ya Bukit Panjang Plaza having my lunch with my family. Staff there was great, especially Suk Chen and. Cindy, they are very friendly! Food was awesome too, lots of variety to choose from!

Jia Jun

 

I take pleasure to offer my Compliments to the Management & Staff of Suki-Ya Kovan. My party of 15 paxs truly enjoyed the Food and Services.

Your Service staff were prompt, helpful and attentive to details and your Management staff shown good leadership and Customer services. My extended family had a memorable festive reunion that evening. We would extend our Compliments to Jerrine, Kim, Lily, Nancy and not forgetting the Backroom staff.

Peter

 

I was at Suki-Ya at I12 Katong having dinner to celebrate my dad’s birthday. It was a good and pleasant experience despite the busy dinner crowd the store is facing. Manager and Staffs such as Vincent, Biao Kai, Joyce and Jing Ning are very helpful in terms of helping me passing a Birthday Cake to my dad and also their usual service. Please do help me convey my commendation to them as my dad was very happy with the celebration catered for him.

Yong Xun

 

I’m writing in to express my heartfelt for the excellent service rendered by your staffs.

I came to Suki-Ya at Plaza Singapura today and I was having my late dinner with my one friend and I must say, I’m really impressed by your staffs. They had the brightest smile when I asked for some request!

Please convey my heartfelt to them, for a outstanding job done! And keep up the good work, and never let those cranky customers bring your smiles down!

Nata Neo

 

We Just ate at Eat @ Taipei  Tampines Mall. Would like to praise your waiter Mun Kit, we eat out very often and have not encountered such proactive service – he runs around to ensure people get their food quickly. And he was so apologetic when our food was slightly delayed, which wasn’t even an issue with us. We think he’s an asset as good wait staff are hard to come by!

Shulin Lee

 

Visited Eat at Taipei Kallang Wave Mall on a weekday and the food service very fast. Good service and nice food.

Seet Keng Zee

 

This place has a live band, so definitely the vibe tends to be livelier even on quieter weekday nights. Along with the meat, there’s are a salad bar with fruits, carbs and dessert.  My friends had the 100 minute beer and BBQ dinner buffet which is really worth it. The free flow of beer and meat helps as well.

– Eugene

 

I visited Shabuya & Shochu Bar on 13th Jan, 8.30pm and was pleasantly surprised to receive a warm greeting from your staff, Emelyn. She welcomed us and showed us to our seats while maintaining a very pleasant vibe. I noticed that throughout the hectic evening with customers seeking assistance one after another, Emelyn remained very pleasant, and I would even go to the extent to describe her service attitude as enthusiastic. No matter how many times a customer called her, she was consistently attentive and carried an unwavering smile.

– Brandon

 

Just want to compliment on one of your employees, Emelyn at Tajimaya VivoCity. She is very customer-centric and provided fantastic fast and personal service during our lunches there on Sundays.

– Sharon

 

I would like to praise your staff – Emelyn from Shabuya Vivo City for her excellent service. She’s always smiling and never fails to greet me whenever I visit. She would always check if everything is fine with the order and would personally walk up to thank me whenever she sees me leaving.

– Pauline

 

I visited Barossa and was truly impressed by LC who served use promptly despite the crowd. It was a great experience, great food great service!

– Deanna

 

Emelyn at Shabuya always makes my visit a pleasant one with her constant smile and efficient service. On one of my visits, we had arrived almost close to the last order and whilst most restaurants would have turned us away, she was kind enough to accommodate us and quickly got us a table and took our orders. The food came quickly and she constantly popped by to check if we needed more before the kitchen closed for the afternoon. Every order made through her was not missed or forgotten. At previous visits, although other staff served us, she never fails to always say hi and acknowledge us. Such small gestures really do go a long way in making us feel at home and important.

–Bernadette

 

Thank you Bangkok Jam dining at Marina Square for the cozy, friendly and efficient experience. It was my first visit at Bangkok Jam Marina Square and I am satisfied to dine here. The senior and staffs were all smily at the entrance. Every individual was cheerful and attentive. They took pride in what they have to do, from the kitchen to the frontline. After we were seated, water were served before we even noticed it. Food was served fast and hot and ingredients were fresh. I’d like to compliment the crew by the name Zhi Ming, was pretty self-driven & helpful young man. He was patient and calm to recommend the best sellers on the menu, shared promo for birthday months, members’ privileges to my guest and myself at the end of bill check. He made tiny effort and it meant a lot to us, I believe he benefits the company for good and as a team-player in many ways. My guest were pleased and I enjoyed the evening. Definitely will recommend to others and return.

– Doris

 

It’s our first time dining at Bangkok Jam Plaza Singapura, my husband and I were hesitant about the menu but the staff by the name of Wella helped us a lot. She is friendly and comfortable to talk to, and the service was fast. The food was fantastic, I’m happy and satisfied when leaving the restaurant. I would like to compliment Wella for her good attitude and excellent customer service.
– Marie

I would like to bring out that you guys have excellent employees over at Bangkok Jam in Plaza SingapuraMarilyn and Wella has been a great help during my visit last weekend. My friends and I really enjoyed our dinner and will be back again.

– Edmund

 

I was absolutely delighted by the attentive, enthusiastic and cheerful service manifested by your staff Anita, Nancy and Kevin at your Bangkok Jam Wheelock Place. Such a standard of service is so rare these days. What gems in your culinary repertoire!

Timothy