Outlet of the Month – Barossa Bar & Grill VivoCity

Visited Barossa Bar & Grill, VivoCity on a Saturday afternoon in February 2021 and really enjoyed the experience. Happy hour drinks were excellent on a hot day, with the slider burgers loaded with perfectly cooked beef, wow so amazing! Antonio from the Barossa team was fantastic too with super service and ultra helpful.

– Kaptain Kerr


Anthony was amazing. Please take his advice on the wines…he truly made our experience special! Will be back.

– Chakravartee Varma


Service and food at Barossa Bar & Grill, VivoCity was great. Anthony was exceptional, very friendly and knowledgeable. Also recommended a great bottle of wine. Thank you.

– Shane


First dining experience at Barossa Bar & Grill, Vivo City. Great food! They’re serving the best steak in town! And the ambience is superb! Specially their outdoor dining! The staff were very accommodating especially Jo , she assisted us throughout out the night. Highly recommended!

– Angeli


Visit Barossa Bar & Grill, VivoCity. Delicious food. Great location. The staffs are very accommodating especially Jo. Thank you. We had good dinner with friends. Will definitely be back again.

– Prima


Staff of the Month – Alan from ROCKU Yakiniku

Hi, I would just like to extend appreciation and commendation for Mr. Alan when we dine in to Rocku Yakiniku yesterday. My friend and I was first time in trying your food and service. Personally I like the charcoal bbq theme for I have never been having it for such a long time. I really missed the charred taste meat. Next would the service is definitely way more than we expected. How Mr. Alan build his rapport to us making sure we’re ok and even gave us help in ordering and cooking tips of the meat. And for him being local and trying to speak our language is quite entertaining and fun to hear. Just probably a little bit of improvement on the utensils we need I hope next time it’s all prepared well include extra tongs food scissors and tissue ready. Overall it’s all well, it might just be because some one seated on our table that’s why those items are not ready. Keep up the good work team.
We went to Rocku last sat 23 Jan for lunch. I am writing to compliment all your staff at Rocku for a great service. Special mention for Alan for his great service. He is very attentive and always take initiative to see our needs during our lunch. We really had an enjoyable lunch. I am sure that he is a great asset to your company. Keep the good work for all the staffs.
Visited Rocku at Bugis+. Would like to compliment on the food and the excellent service by Alan. Really enjoyed my time.
We’ve just recently visited your branch at Bugis+ Rocku Yakiniku. Alan who served us was really lovely and really made our dinner experience here an enjoyable one. The meat selection he recommended was awesome. Food were fresh, and we were also served sweet fruits and desert after. Thank you for making our night Alan!
Song Kwong Wee

Feedback for Alan. First time eating at Rocku Bugis+ Branch and it was awesome! Meat are juicy. Grilling is exciting. Fruits is sweet. Environment is conducive for eating.
Having a lunch today in Rocku, Alan was the one whose serving and helping us with all the orders and introduction. It’s our first time there, we enjoyed the food and has great experience with Alan. Keep it up. Will return and introduce more friends.

My 4th time here.. food is still as awesome… The service staff was great.. especially Alan .. he was super friendly and helpful.. thumbs up for his positive attitude 👍
Lao Shen Wei
The food was superb as well as the service Alan was delightful he explained how the buffet works really well. It was my first time here and it really was worth it. The food the service. The price was reasonable. Alan did service like you would in a 5 star hotel. Will definitely recommend and go back.
Ng YaoSheng

It was our first time eating at Rocku. Food is awesome and service is excellent. Alan is so nice! He showed us how to grill the meat and always checking if we need something. All staffs are friendly, efficient and doing well their work excellently. Customer will definitely come back because of good service.
Great place with great ambience and an even better host! Alan really has the best customer service and always engaging the customers and bringing the whole dining experience to the next level! Great job Alan and the rest of the service crew 👍
JiaWei Lin


Words from Our Diners

We would like to express our appreciation to Ms Shidah for giving us an outstanding experience during our family lunch at Suki Suki Thai Hot Pot Restaurant. I am suffering from a digestive disorder and Ms Shida recognized my needs and reached out to lend a helping hand. She offered a simple solution of giving me a hot drink and yet this simple solution help to minimise my discomfort. She effectively communicated my expectations to her peers and let them know of my difficulty. Her friendliness and sincerity seems genuine to us.

Ms. Shidah is a staunch advocates of a good customer service. After the order was served, she checked on our table regularly and followed through with the waitress so as to ensure that there were no delayed serving despite her busy work.

We had a wonderful experience in the restaurant and hopefully to have the same one on our next visit.



I have been a regular customer of Suki-Ya. I would like to compliment Jov and her team for their amazing service and hospitable personality. Such jovial interaction w the stuff is something I don’t experience in any other restaurants. I love coming here.


Just want to write in to give a sincere compliment to a staff, Hong Seng for his good service and approachable attitude that contributed to our positive experience at Suki Suki Thai Hot Pot Safra Toa Payoh. He was attentive and responded quickly to our requests upon every call.

Lu Ting


My compliments for Shidah & team. I had dinner with my friends yesterday atSuki Suki Thai Hot Pot Khatib. It was their first time (friends) coming to suki suki and they are super happy with the fantastic service and delicious food. I have been to suki suki khatib a few times and everytime the team is all way ready to serve and attentive to our order and request. Well done 👏🏻 👏🏻👏🏻👏🏻👏🏻 And keep up the good work 👍👍👍👍👍

– Nur Hazima


We visited Vineyard at HortPark without a reservation, when we reach there, the restaurant was full. We were greeted by Hilmi, he was so polite and we feel welcome to the restaurant and he put us outdoor and he do inform us when indoor seating available. and yes we manage to shift indoor. Even though the restaurant was full indoor and outdoor, Himli and Desmond were very attentive, and can maintain their smile behind the mask. I ordered what Himli suggested. The duck, barramundi and alfredo was really yummy. Thank you chef. Me and my friend were really happy with the delicious food and service that we get from Vineyard at HortPark.

– Xu Ming


Our first visit to Patara Fine Thai Cuisine, Tanglin Mall for dinner. Excellent service rendered by the team and special mention of Bryan and his partner who ensured our dining experience was a memorable one. Thanks to Patara team.

– Rajeswari


Visited Patara Fine Thai Cuisine, Tanglin Mall. Authentic flavours and wide options of dishes. It was our 1st family lunch out in 2021 and the experience was just awesome. The buffet lunch offered great variety and to add pleasure to the experience, staff were alert to needs and prompt in serving. They made our lunch date splendid. Special thanks and acknowledgement for service by Eric and Mary.

– Anita


We were served by Sharon at Typhoon Cafe Bugis+. We had a very good dining experience. Sharon was friendly and went the extra mile to make us feel welcome and comfortable. Food was great and we will come back again!

–  Hui Wen


Visited Typhoon Cafe Bugis+ on 10 Jan during dinner time & was really wowed by the great service there! Especially Sharon who was very attentive, friendly and helpful. She is really very observant. Sharon is also very sweet to ask if we needed any help to take group pictures. We were so amazed by her service and food was nice too. Overall the experience is fantastic & for Sharon great service, we will definitely go back again!

– Siew Mei


We dined at Siam Kitchen SAFRA Toa Payoh today and would like to commend Hock Seng and Harriz for their service. They were prompt and helpful in recommending dishes, as well as friendly and welcoming in their demeanour. We will dine back soon!

– Yan Tong


I had a great time at Siam Kitchen SAFRA Toa Payoh earlier with my friend. Service staff Hock Seng was very pro active towards all our requests. Another lady Mikee was also very friendly when taking our order. Please give them a pat on their shoulders for their good job.

– Ai Hoon


We would like to drop a positive feedback and thank you for the wonderful service provided by Sharon from Typhoon Cafe Bugis+. We will surely visit again in near future and hope she may keep up the good work.

– Hermann


I would like to feedback that, I have dined at Typhoon Cafe at Bugis+. Sharon has served us, and she was very courteous. Sharon provided us with a very good service and was very attentive to our needs. Overall thumbs up for her service, we hope the management can compliment her on our behalf, thank you!

– Angeline


I visited Typhoon Cafe at Plaza Singapura during lunch and your staff (Anita) did a wonderful job recommending the menu to us. Knowing that we (2 ladies) were sharing our order, she went the extra mile to bring us two sets of separate plates so that we will not end up using the same utensils and plates for our mains and desserts. Despite her age, she is friendly, knows her stuff well and we can see she really takes pride in her work with all the extra miles she went. She made our dining experience at Typhoon memorable and I will definitely recommend this place to my friends and relatives 

– Linda


My family had our dinner at Siam Kitchen SAFRA Toa Payoh and 23e had been served by Hock Seng and Xiang during our time there. Hock Seng was very pleasant and professional in his scope of work. He was able to cater to our needs when we would like to order mango glutinous rice and we knew that actually this item had finished but he really put in the effort to serve us this dish that my girl really enjoyed. A very professional service personal with great attitude in his work! Keep it up to the good work done!

– Shannon & Family


We had our lunch yesterday at Bangkok Jam Bukit Panjang. We ordered our favourite Green Curry, Red Tom Yum Soup and Phad Thai. Order was executed quickly by Fern. She was great and helped us with prompt service! Food especially Green Thai and Pad Thai was great – perfect taste!

– Jay


My family and I went to Typhoon Cafe Bugis+ for dinner. The meals were delicious and we enjoyed the dishes. We were served by Sharon and she gave us good recommendation and was attentive to our needs.

– William


This is to compliment one of your employees, Sharon at Typhoon Cafe Bugis+. She demonstrated great initiative, extraordinary customer service and was friendly and pleasant to talk to!

– Wayne


It has been a wonderful dinner at Typhoon Cafe Bugis+, the food itself has nothing to complain about, especially the batter of the crispy chicken, just perfectly right! We sincerely hope Typhoon prosper! Thank you Sharon for making our day with her warm personality!

– Jeff


I would like to compliment your staff Hock Seng from Siam Kitchen SAFRA Toa Payoh. Excellent Services rendered. Keep up the good work!

– Simon


We would like to express the amazing service provided by your staff, Mdm Anita. My wife, Jennifer, her sisters and I were having our deserts at Typhoon Cafe Plaza Singapura on 14 Feb 2021. We were greeted warmly by Mdm Anita and she was very friendly and being attentive to our orders. We would like to express our feedback for her passion in her work.

– Dan


Always enjoyed the clear tom yum soup from Bangkok Jam Plaza Singapura! Went late morning and this is a clean and cozy branch. The milk tea, soup, and fish cakes were great! Fast and friendly staff as well!

– Valerie


Had lunch at Bangkok Jam Plaza Singapore today and was quite impressed by the service of Robert. He was polite and acceded to my request with patience even presented a complimentary menu item when I feedback on the oversight by the chef on my order. Have always enjoy my dining experience at this outlet for both its ambience and friendly staff like Andrew and Robert. Keep up the good service!

– Diana


We went to Suki-Ya today, 25th Jan 2021 for the first time. We came in few mins before 9pm due to our work schedule. We were attended by the staff promptly. Then came Doveca, who greeted us with a smile. She was cheerful and very accommodating with our requests. She even suggested trying some stuff in the menu. It was very helpful for us since it’s our first time dining here. We look forward to eating here again because of the food and the excellent service Doveca has shown. It was a nice experience and will definitely recommend Suki-ya to our friends and co-workers.😊
I had dined with my friends at your Suki-Ya Marina Square outlet. Wanted to commend you on the great customer service by one of your managers, Gerry (Ah Ting). He was attentive and was kind enough to explain to us what the different meat cuts were, etc. He was accommodating to our table needs and was friendly:) Thank you for the great customer service!

Today my hubby and I went for dinner at Suki-Ya Marina Square outlet between 5.30pm to 7.30pm. We were at Table B2. I would like to send a compliment to Mr Gerry for his extra mile service. He overheard our conversation that we probably should order more radish and broccoli. And he acknowledged the order immediately without us having to write down, and served the items fast. In addition, it was crowded dinner time. I could see the team working at full speed to clear the used plates etc. Commendable service. Hope this is maintained. And I look forward to our next visit.


I would like to thank to the staffs from Suki-Ya (marina square). Especially waitress named Ah Ting and the outlet manager. They both provided great & prompt services to my family during lunch time. I had a pleasant lunch time at Suki-ya restaurant
Tan Teck
I have dined in at Suki-Ya Marina Square on 15th January for dinner with my friends and I would like to commend Gerry for his outstanding service. He ensures that our orders were met and helps with our birthday surprise for our friend. Thank you and I’ve truly enjoyed my dining experience with Suki-Ya Marina Square!

I am writing this email to compliment on the excellent service from two of your servers: Gerry and Ari from your Marina Square Suki-Ya outlet. My partner and I had visited on 13 January 2021, around 12:45PM for lunch. Gerry and Ari were extremely attentive, efficient and friendly. They led us to our table swiftly, and were quick to serve our orders and clear our empty plates. My partner and I greatly appreciated that when clearing said plates, they would ask us if we would like to order more food. Additionally, the outlet was clean, well-managed and the ingredients were excellent. I hope to return to the Marina Square outlet in the near future, as their wonderful service and hospitality are truly highlights that make the experience enjoyable.
We visited Marina Square Suki-Ya outlet on the 14 January 2021 and were pleasantly greeted by Gerry. We would like to compliment on the customer service that Gerry proactively provided to us. Kindly reach out this compliment to him as we wish to let him know that we truly appreciate his service. 🙂
Food was good for price. Worth visiting it again 🙂 What I loved most was the service provided by Mr. GERRY. He was awesome!! Sauce-based kimchi is not kimchi, so we recommend sukiyaki (Original) Food was good for price. Worth visiting it again 🙂
We would like to share our excitement and pleasure dining experience at one of your stores, Suki-Ya Marina Square outlet on 19 Feb 2021. We decided to celebrate our 11-years-wedding anniversary at your restaurant that day. To our surprise, Ah Ting, one of your staff, had given us an extremely warm welcome. Professional sauce master, always comes with great ideas, have given us an extremely comfortable and fun dining experience. Because of her, we have an enjoyable dinner. We will definitely return and recommend Sukiya to our family and friends. She is indeed has done more than she needs to be. She is highly recommended and she portrays the positive culture and professionalism in the service industry. Well-done!!!
Awesome service as our waiters Ari and Gerry offered to help with our birthday celebration without prior notice. Restaurant was quite empty on weekday lunch so had not been strict on time limit for buffet. Their hygiene standard is also high as all cutleries, pot are provided wrapped, food ingredients covered and accessible only by service crew. Good discount on weekday now. Recommend!
Chu Chan
I had a pleasant dining experience at Suki-Ya Kovan on 26th Jan 2021. Mr Khamezi was polite and friendly during my payment transaction. He made me feel at ease with his professional and positive attitude. I will definitely visit this outlet again soon. Thank you.
Sandra Ng

We had our dinner at Suki-Ya (Kovan) today and it was a delightful experience. Ezi took great care of us and ensured that we enjoyed our dinner. He is very initiative as well, knowing what I what even before I raise my hand which is awesome because such service is very rare in singapore. Very chatty as well! Well done!
Had the pleasure of being served by Ezi and War War during my visit to the eatery last weekend. They were attentive and extremely courteous. It was my first time dining at Suki-Ya (Kovan) and it has definitely left me with a good impression. Loved the dipping sauce that War War made for us!
Ezi is friendly and helpful. He provides excellent service and makes our visit a joyful experience. Keep up the good work.
Very fantastic service and we felt like home at Suki-Ya Kovan. Ezi served us with passion and sometimes will joke with us and totally a pleasant experience with the team who constantly shower us with attention. Will definitely come back again! Rowena is also friendly and accommodative to our requests. Pls keep up the good work! 😍
Eric Chong

I would like to compliment one of your staff from Suki-Ya Kovan outlet. Her name is Sanya and understand that she’s a trainee. She’s very patient and polite. Good service attitude despite us calling her for help several times during our meal. Thumbs up!
We wish to extend our compliments to your manager, Mr Khamezi of Suki-Ya Kovan outlet for his outstanding service. We have visited the outlet many times and it was the first time that we had a staff who bothered to explain the proper way to fill up the order form. Throughout our meal, we saw Mr Khamezi checking out all the other customers to see if they were doing alright and if he could top up their soup base and etc. It is heartening to witness your staff doing his best to ensure the customers have a pleasant dining experience. Please extend our appreciation to Mr Khamezi and he certainly deserves a special mention for his good works!
Went to outlet around 7pm and was served by very friendly staffs, Rowena & Khamezi. They recommended their top dishes they had & I was very satisfied with their recommendations given! Excellent service & had a good dinner.
On Wednesday 20 Jan, I went to your outlet with my girlfriend.The food was awesome, the service improving with new batch of staff. I was served by friendly malay staff which I cannot recall his name. Rowena and other staff very hardworking, they will makesure the food that I ordered are fresh. Keep it up Suki-Ya for having wonderful team at Kovan I will share my journey to Suki-Ya Kovan with my friends.
Mark Chee Hung
Went back for a new year meal with my friend. Even though Covid-19 caused complications in the past, service at Suki-Ya was still wonferful. Suk Chen welcomed us warmly as always and provided quality service. Our requests for meat and other items were all provided quickly. Soup was topped up whenever it got low. Quality of the ingredients and cuts of meat were also of great quality. A wonderful experience once again!
Yip Wei Kit
I am writing in this feedback to highlight one of your staff by the name of Frankie, for his impressive service, during my patronage at your Bukit Panjang Plaza branch on the 29 Jan, around 7.40pm. Despite the seemingly busy hour, he served me and my partner with speed and courtesy on a level which I find is a rarity these days in similar establishments. Even when we were making payment, he continued his great attitude and asked if we enjoyed our meal, which we happily agreed. I hope you find a way to reward this young gentleman for his excellent service. I will look forward to dining at Suki-Ya in the near future.
Eugene Ong
I am writing to feedback on my dining experience at Suki-Ya Plaza Singapura. My girlfriend and I enjoy the Suki-Ya concept from Creative Eateries and have visited several outlets across Singapore. However, the branch at Plaza Singapura has proven to be our favorite. I would like to pay special compliments to Doveca and her colleagues as they take the extra effort to remember my dining preferences e.g. desired soup bases, quantity and type of meats etc. Since the cessation of self service buffet style due to Covid, Doveca endeavors to ensure that our meats, vegetables and drinks are served to us promptly regardless of how busy the restaurant is. What is more impressive is that the standard of service is preserved even when it gets busier during peak hours. Thank you for the wonderful experience and we look forward to dining at Sukiya Plaza Singapura even more frequently.

Ms Navinya (Staff) was attentive and pleasant to us throughout our meal. She was fast with replenishing our orders. Another lady (orange shirt) which we didn’t managed to get her name was also friendly. Great staffs you have.
Wow, walked out of Suki-Ya KIN after a very satisfying meal just now! Wonderful variety of food – personal favourites are the miso and kimchi broths. Shoutout to the service staff, especially Jobrina, for their friendliness and efficiency despite it being a busy night. Thanks all for the experience!
Kiona Loo
Excellent service and attention to our request by Jobrina of Suki-Ya KIN. She was patient to explain to us on the details for the buffet and attended to us well during our stay.
The service staff Ms Jobrina of Suki-Ya KIN was excellent. Her customer service rendered was pleasant, warm and professional. Her knowledge on the various set menu and dishes were concise and clear with a smiley face and Patience too. Even, her during and after service rendered were excellent. Truly, a professional and service centric person. Well done for having an excellent service staff
– Bernard
Miss Koay was attentive and helpful when my wife and I attended on evening of 18 February at Suki-Ya KIN. Food was good quality and soup flavour some. Will be back for good food and service.
Visited Suki-ya KIN for lunch today. Enjoyed the food as usual. Would like to personally thank Ms. Jobrina for her attentive service and having good knowledge about the food served. Overall very satisfied with the service and food.
Visited Flaming Don Bukit Panjang Plaza this lunch, The Ribeye Steak and Salmon Don Steak serving is value for money.👍 Would like to mention Mr. James for the recommendation of our food today and his friendly service he gave to us, will come back and recommend also to our friend.
Love their salad. My friends love the steak. Will be back again. Thank you to the staff especially to the service of Mr. James. Good job!
I went for dinner w my partner on 18 Jan and decided to try Flaming Don for the first time. I wish to compliment the chef for being so attentive. I was queueing for the kiosk, ordering my food and asked my partner about omitting the beansprouts from my food. We were waiting for the manager to clean the tables, yet the chef, through the serving area, peeped out, and he was able to catch my concerns, and offered me other vegetables instead. This is the first time I dined at a place where a chef is so proactive towards a customer’s needs despite being separated by a wall. Chef Kevin Soon is such a valuable member of your team and I would definitely visit Flaming Don again because of the sincerity displayed by your chef.
My nth time eating @ Flaming Don cause the food is superb! Mr James is very accomodating and a pleasant person. Will be dinning here again 🙂
Chef Soon and Kevin are great, the overall atmosphere is also great and the service was excellent. Definitely would eat here again!
Chai Kam Yang
The staff present on 13 Jan 2021 (Kevin) was fantastic! Enthusiastic in recommending the menu choices and very attentive to our needs. Thumbs up for his service! For food wise, it was pretty good…satisfying i would say.
The food is awesome.. I will definitely come back here with my Fiance’. Keep up the good work. Kudos also to James one of the waiter there very accommodating and professional. Two thumbs up for him.
6stars for Kevin 🤩 a really really good waiter. Continuously helped me out and super friendly.
Amazing food and ambience – Thank you Kevin and Mickee for your excellent service!

Had my dinner at Flaming Don Bugis+. I ordered hot plate pork chop. The crust layer is crispy and the meat wasn’t tough to chew. And its very flavourful and juicy, paired it with butter rice was the best combination. Customer service was awesome, I was served by the restaurant staff Kevin, he is very knowledgeable with the menu and very passionate in customer service. I must say he is one of the best server I’ve seen so far.
Sean Tan
Was here for the first time on a Monday late morning with my wife and was greeted and served by Kevin. He was forthcoming to serve us and recommended us the Sirloin hot plate and the Iberico Pork Don which both dishes turned out to be very delicious indeed. He was attentive to us throughout our stay for our early lunch. Great service and great food.
Sean Goh
1st time trying with my gfs. We was drawn in not just the Flaming Don but by your friendly staff Kevin. Very patience and smiley to guide us throughout our orders, he also recommended us great choice of food since it is our first time”) Thank you for your great services 👍5 stars for you Kevin👍😁
Great place but not the best. A special mention was made to Eddie Leow for his hospitality and customer service mindset. Thank you Eddie.
I have been to Tajimaya a few times. All my dining experiences there were awesome! It was my 1st time trying Japanese BBQ during my 1st visit for my birthday celebration with my besties. I’m impressed by the quality of the meat and sashimi! (Gosh… Craving already while typing this) My table was served by Eddie. He was warm, friendly, attentive and shown extra mile of service. Keep it up! They need more staffs to be like him. There was another staff,Steven (If im not wrong), was great and funny! Brought us some laughter as well. Tajimaya will be in my list when there is any gathering or celebration. Thank you!!!
Mint Guay
Amazing dining experience! Food looks really pretty and nicely presented platters, smells delicious from the smoking grills. Platters may be pricey but the portions are more than enough especially considering the high quality of meats and ingredients included. Service staff were prompt and attentive as well, especially Eddie when he removed extra charcoal seeing that my table’s grill was too hot. Really pleasant dinner spent here, I’d come back again definitely!
Lim Jia Ye
Was my first time at Tajimaya , even though prices are slightly higher compared to other places but food was worth it and fresh ( most important ) . Esp the Beef and sashimi 😋 and their bbq is Charcoal grill this is what makes it even more special as not many places uses this anymore. Experience a good service from the staffs and I remembered the one who serve us his name was Eddie. Very tall and funny guy ! ☺️ Highly recommend to eat over here ! Will definitely recommend it to my friends and will come back again for the meat and service 👍🏻 Too excited to eat , forget to take pictures !
Sarah Yayin




Would like to highly praise Shidan and Gilbert at Suki-Suki Thai Khatib for their excellent service and professional attitude during our dinner at the premises.

– Kelviin Tay


I would like to give my compliments to all your staffs at Suki-Suki Thai, especially to Shidah and Joshua. The food is superb and the staffs are very attentive and friendly. We will be back for sure! Happy to have such nice halal hotpot nearby our house!

– Fadlina & family


I made my reservation to have my dinner with my mum. As a first timer diner at Suki-Suki Thai, i am very impressed with the exceptional service rendered. We were greeted with warm welcome & served like royals by crew members. Special thanks to Shidah & Harizz for making an incomparable experience at Suki Suki Thai. They deserve a pat on their back! Definitely will recommended & will be a returning customer soon. Good Job Suki Suki Thai!

– Tasha Jaslim


Professional service by Shidah, Gilbert & Harriz. Plentiful meat and great environment. Will definitely come back again.
– Raikhan rosli

When we entered the restaurant at Suki-Suki Thai Hot Pot, your staff Joshua and Shidah have made a very good impression with their greeting and smiles. Shidah then continue to bring us to the table allocated and she even made the effort to inform me that the table is easier to access from one side instead of the other.

Our entire experience there was made enjoyable with the friendly engagement made by Shidah and the prompt service by Joshua. At around 8pm, the restaurant got busier and even so, Shidah did not flustered but remain poised while attending to us. She apologised multiple times for the delays even though it is understandable with the limited staff.

I am very impressed by both Shidah and Joshua. I believe both of them are of great assets to the company and hope they can be treasured and groomed well in the future. Please convey my thanks and appreciation to both of them.

– Mickey


I would like to commend your staff Catherine Navarro for her outstanding service today @ Siam Kitchen HomeTeamNS Khatib. She was very helpful in providing us with food recommendations and has been very attentive to us despite the evening crowd. She also handled the situation well when the payment terminal was faulty and managed to resolve the issue for us. All in all me and my friends really appreciate her service.

– Zhen Wei


I want you to know how much I appreciate the excellent services your staffs (esp. Ms Shidah) provided when I brought my son, with my niece & nephew to lunch today. Their attention to little details, great skills and smiles made our lunch a very nice and enjoyable one indeed. Will definitely recommend your restaurant to my relatives & friends. Keep up the good work!

– Agnes K H Teo

My husband & I went to Siam Kitchen Khatib for dinner recently and the ambience was cosy, beautiful & clean! Joshua & Cathy were very friendly & helpful, they made us feel
just like VVIP. Keep up the good work!

– Candy


This is 2nd time patronize this restaurant. Especially the manager , Mr Gilbert, he is very helpful. Due to Covid-19 restrictions, he has to consider safe distancing and ensure all customers is safe. Given us good services and well attended to. Food is good and price reasonable.


My family of 5 visited Siam Kitchen @ Hometeam Khatib yesterday for lunch. We were being served by Ms Catherine Navrro and Mr Hilmi.  Both the service staff were pro-active, courteous and pleasant in their ways.  Thumbs up for their good service! The lunch spread was good and value for money.   Will be a return customer soon.

– Mok San


Had thai hotpot for lunch buffet with my hubby. Foods was fresh and steamboat soup was nice, the thai milk tea (hubby fav) and ice lemon tea (my fav), desserts and dipping sauces was very nice too! The staffs Hilmi, Cathy and Fern are super efficient, pro-active and very friendly. They have the patience to explain the different sauces, as we don’t eat spicy. Awesome experience will come again



This is the 1st time we tried eating at Siam Kitchen Khatib. The food is good with good service  especially from the staff Catherine Navarro. She is always attentive to our requests for assistance. A patient and friendly Asst Mgr!

– Tony, Boon Chin & Kevin


Words From Our Diners

Good day to you. I am a loyal fan and customer of Creative Eateries. My favourite outlet is Bangkok Jam Marina Square because of the good service provided by You Chee and Aika. After You Chee and Aika got transferred to other outlets, Robert continues to take very good care of us. He makes very excellent Green With Envy dessert. We are very in love with Chef Jutamad‘s amazing culinary skills to always be consistent with the food taste and quality. We are very attached to Bangkok Jam Marina Square that we come here to have our meals 5 to 6 days weekly. We sincerely hope our email can help them get recognised for their hardwork and dedication to provide the best for Creative Eateries customers.


– Meiyan


Service of Chia Li Li at Typhoon Cafe Plaza Singapura is commendable. She is friendly, attentive and prompt in service. I would give her a rating 5 out of 5.


– Janet Lim


We would like to bring to your attention on the excellent and attentive service of You Chee and Chef Jutamad. Please kindly recognise their fantastic effort for giving their customers the best experience at Bangkok Jam Marina Square.

– Dex Ng


Me, my wife and my son had our dinner @ Bangkok Jam  Marina Square today. We were served by Melody and Robert. We were very pleased by their helpful and pleasant service.

– William Tan


This is our first visit to Bangkok Jam Marina Square.  My hubby and I are very happy with the dinner we have tonight. You serve great and tasty authentic Thai Foods. We want to tell you that we are very impressed with your dessert Berry Perky. Our experience are further elevated with the great service provided by your staff, Melody and Robert. They are very friendly, helpful and patience. The dining experience is fantastic and we want to thank you for a great evening tonight.

– Stephanie


Our client, Mr. Xuan Xiong De, is pleased with the service Mr. Shawn has provided to him and went the extra mile to ensure that he and his guests had an enjoyable meal at the Bangkok Jam Plaza Singapura outlet. Thank you!

– Emmilia


We visited Bangkok Jam Great World and enjoyed both the food and service, provided by Melody and her team. Melody was attentive, helpful and knowledgeable so she was able to make some recommendations. The food was good, and the atmosphere was relaxed. Compliments to Melody & her team!

– Ong


I would like to feedback on the positive attitude of your staff Shidah from Siam Kitchen Khatib. She served with a smile and was very friendly.

– Alice


My mother and I visited the restaurant Bangkok Jam Plaza Singapura on Saturday. We were in the restaurant for about half an hour from 2-2.30. We ordered a phad thai, a caramelised pork belly and an iced tea. We enjoyed the food and we thought the service was excellent all-round. As we waited to be shown to our seat, the server who saw us immediately came to attend to us when she saw that we were waiting. When we were ready to order, another server came to us as soon as he finished the task he had on hand. When I told the server that we were sharing the food and for her to place it in the middle of the table, she went to get sharing plates without us asking. I thought I wanted to highlight to you the attention to details your staff had even though the restaurant was getting more crowded.

– Shirley


I was at Siam Kitchen Khatib outlet today for lunch and was delighted to be served
and attended to by Ms Cathy. Appreciate much her attentiveness and impeccable service rendered to me and my guest while we lunched there. She even went the extra mile to offer me plastic bags when she noticed my torn bag. She is an asset to the organization. Thank you Siam Kitchen for the delicious food, welcoming ambience and the great staff that is Ms Cathy!

– Sek Liang


I am writing in to compliment the excellent service received from an elderly staff at Typhoon Cafe. Her name is Anita. It’s a refreshing change to have the warm service by someone when nowadays we tend to see young staff who don’t really care. Anita had such a positive attitude towards her job and the food she recommended was really nice too. We had a short conversation with her and she seems so proud of the company she works for and reminded us to check out the other restaurants under the same company. That’s how I found Creative Eateries and the many other restaurants!

– Tricia


I would like to give my compliment to Kall and Ah Xiang from Suki-Ya Tampines Mall. Me and my family felt that both of them have qualities of patience, smiles, and generosity to consumers. May the management praise both of them and this gives encouragement to your staff for the passion for this job.


– Shaye Ng


My wife and I had our dinner at Eat @ Taipei (Safra Toa Payoh) around 7.30pm.  It’s the first time that we’ve dined in this restaurant and we just wish to express our appreciation to your staff Ashwanii and Hock Seng. Services were excellent throughout the quiet evening and the food was great. We particularly enjoyed the cleanliness of the restaurant and will definitely return to this place again. Kudos to both of your staff and do express our appreciation to them.

– Edmund


I would like to comment on your staff Sharon working at Eat at Taipei SAFRA Toa Payoh. She knows her job well & take the initiative to see & look after her customers. She even bother to observe & ask if anyone of us would like fork & spoon instead of chopsticks. I very impressed. She knows the menu well & gives suggestions. I’m happy that she really takes pride in her job and serve with a happy heart. We enjoyed our lunch there and she even offer to take a picture of my family. She will occasionally ask if everything was ok. We even joked. She is a good employee & I’m very  happy with her service & looking forward to dine there again.

– Mdm Caroline Lau


I visited Suki-Ya SAFRA Toa Payoh and was served by Hock Seng and Ashwanii. They were extremely friendly and willing to help. Good customer service. Made our experience pleasant


– Pi Rey


I would like to commend the Suki-Ya Kallang Wave Mall team Verna and Thipa, please send my thank you to them for giving us the very nice service during our lunch, we will definitely come back to Suki-Ya Stadium.

– Ralph Tan


I visited Flaming Don at Bugis+ on 6 Sep 2020 and was served by James. In general, I would say I had a pleasant experience as the food was good and I could tell James was really passionate about his work through his service.  I ordered gyuniku cheese don and it was really delicious but the portion was a little too big and I wasn’t able to finish it. But overall, I had a good time and I would definitely visit again 🙂

– Gigi


Hi, I visited Flaming Don at Bugis+ today on 6 September. I was served by James today and also previously when I visited here. He was very friendly and provided good service. The food is very good as well. Keep up the good work!

– Macaron


We had our dinner at Flaming Don Bugis+ last sunday with my family and we would like to commend the good service of the two gentlemen wearing black, James and Kevin.  Assisted us all the way from ordering and to serving of food. We saw good team work and polite manners while serving at our table. Food is nice too and definitely will come back again.

– Ashle


My husband and I dined at Suki-Ya SAFRA Toa Payoh for lunch on 8 Sept. We would like to compliment your staff Hock Seng for his great service and warm personality despite the restaurant being short-handed with the peak lunch crowd. He was also detailed in explaining the promotions available and prompt in delivering our orders. Please convey our appreciation to him. Thank you.

– Cheryl


We have done a booking from Eatigo for two pax at Suki-Ya SAFRA Toa Payoh branch. We early arrived and willing to wait for them to open which is on time. When we were there, there are only two staffs named Sharon and Hock Seng who served us and other customers politely and efficiently without dragging the time. Although is morning and less customers, they react quick service (no wasting time, ask for soup drinks and serve food within a minute) . This is exceed my overall experience, we would come back again for their such excellent service. Good job guys!


– Jeffery Ng


I would like to compliment two of your staff from Suki-Ya SAFRA Toa Payoh and would like to thank them for the services rendered on the 3rd of September 2020. As we all know due to the Covid situation that the self help counter for food were closed for patrons to self service for food and condiments. The only way to get more food is to request through the staff working at Suki-Ya. I believe this results in additional work load for the staff working at Suki-Ya on top of the endless crowd during lunch hour. I was very glad that even though under such grueling conditions, Hock Seng and Dashane was very helpful in attending to my countless request. They were pleasantly and patiently attending to me every single time that I request for the different condiments and additional request of food from the buffet list. It was their cheerful and helpful spirit that brought delight to my dinning experience. Really grateful and thank them for the wonderful experience.


I would like to especially compliment Hock Seng in his professionalism and patient in serving me and his display of dedication to his work had exceeded my expectations from him or any customer service in general.

– Jordan Ong


I am sending this email to compliments the crew of their good work, excellent and attentive service provided to me and my friends’ visit on 17/9/2020 at Suki-Ya Kallang Wave Mall. My friend and I was served by Thipa and Verna. They are very friendly and patient on answering every each of our queries about the menu and condiments. Keep up the good work!

– Kang Yi Lew


I visited your branch last week for my birthday celebration. Though its difficult because of quarantine. I would like to send a feedback with your very friendly and approachable staff Jerrine she was exemplary in her own way, she made extra time to make a a sauce and it was a nice experience. Will come back again…her service is great! Hope you will have more of her. She smiles with a service even if she is wearing mask. Hope she knows how we appreciate her. Have a great day! Jia you!

– Menchie


We’d like to compliment one of your employees, Hock Seng, for the excellent service he provided at the Suki-Ya SAFRA Toa Payoh. While the quality of food served was outstanding, what impressed even more was simply the personable service we received during our meal. As it was our first time at Suki-Ya, Hock Seng patiently explained all we needed to know about the soup bases, ordering system and answered our questions with ease. Despite the dinner crowd, he took a genuine interest in our satisfaction and made sure that we were enjoying our meal.  We are planning on returning to Suki-Ya SAFRA Toa Payoh, and have already recommended it to our friends.

– Gemma Tay


Dear Tajimaya, I visited your outlet at vivo at 25/09/2020 with my wife for buffet. I would like to compliment one of your staff name Eddie. He is a very professional guy who’s always very alert each time I requested for him. Very cheerful and helpful too. Because of him, me and my wife will always be Tajimaya No 1 supporters. THANK YOU EDDIE AND TAJIMAYA.

– Jeremy Yeo


Visited Suki-Ya SAFRA Toa Payoh for few times, just want to feedback about two of your staffs. Very good and prompt service by Sharon and Hock Seng they never failed to do their best customers service wherever we are there! Keep it up! 🙂 And kudos to both of them and the team!

– Nicole Yong


I would like to express my appreciation to Tajimaya and manager Eddie, in particular for the wonderful dining experience on 27 September 2020. Food was very delectable and quality was ensured. Eddie’s service was also meticulous and attentive to our needs. Really appreciate his good service. Will definitely patronize this place again.

– Lena


We celebrated the birthday of my friend in Flaming Don Bugis+ last saturday and all of us would like to thank the good and very friendly service from your staff James. Craving satisfied with the Salmon Mentaiko so yummy…will come back again.


– Chad Lim


Thank you for very nice service and great food hotpot at Suki-Ya Tampines Mall outlet. Despite of busy Sunday lunch they still managed to smile (regardless they wear those masks) all the time and help us with our needs. And special mention to Raffy for guiding the team and personally took good care with us.

– Ms. Chen


We had a meal at 吃在台北 Eat at Taipei Kallang Wave Mall yesterday (27 Sept), and would like to take this opportunity to leave a quick compliment for your staff, Ashleigh. She is polite and was very attentive to our needs. Good work! We will definitely patronize the restaurant again when we are at Kallang Wave Mall.

– Sarah


My hubby and I visited the Suki-Ya SAFRA TPY branch on 28/9/20 at about 8.35pm. We were mainly served by Dashane and Jov. Though we were using the Eatigo promotion and were one of the last few customers that night, Jov served us patiently. We also got the orders that we asked for promptly. The place is also clean and pleasant. It also our favourite Suki-ya branch. I would like to commend the team at Suki-Ya SAFRA TPY  for such a great job. The food is also fresh and definitely a value for money!

– Michelle


I would like to commend Eddie from Tajimaya. I consider myself as quite a frequent customer to VivoCity Tajimaya, going at least once a month. The food there is great and its an amazing place to dine with friends, colleagues and family. I frequently visits the establishment with loved ones to enjoy the food and atmosphere it brings. Everytime, Eddie is always there to serve us to his fullest and it never fails to put a smile on our faces. It makes everyone of us always happy and wanting to go back for more. I always choose Tajimaya as a place to catch up with close ones and we often spend quite some time there. It results in us exceeding the time limit set. Eddie however, noting that there are still empty tables around and assure us that we can still enjoy our time there. Its a small gesture but it meant a lot to us. He often checks on us every now and then to make sure our food is good, if we need any refills or new orders. Every time we visits the place, its a real delight to see him there. Just seeing him gives us the assurance that we are going to have a great time. Thank you, Tajimaya. Thank you, Eddie!

– Shao Quan Chew


I had a very pleasant dining experience in your branch today in Suki-Ya Bugis+, served by Jerrine & Kho. Nice food and good service. I will definitely come back again!

– Quintus Deken


I am writing this email to commend on one of your staff called Kang Mei Lian from Rocku Yakiniku at Bugis Plus. I am very satisfied with her service as she maintained excellence throughout in serving us. She was very friendly, very courteous and very professional in serving us and we really had a very pleasant experience eating here. Even though it was the peak period, she was very calm and very friendly throughout her service and i am very impress with how she serves us. I hope you will really reward her generously because her performance has really made my dining experience here a very enjoyable one. Thank you for your service Mei Lian!

– Shiying


It’s my first visit here at Rocku Yakiniku and it was an enjoyable experience as we were served by a staff named Kang Mei Lian. She was enthusiastic, friendly and approachable. She was quick to assist to our needs and occasionally joked with us. We enjoyed her service thoroughly. It feels like another “hai di lao” experience by her excellent service. Overall, it was a great experience and the food was good! Someone please raise this staff, because she deserve it!

– Marcus


Great service by Kenny and Peggy. Great quality food serve fresh and delicious for high quality. Amazing place if you going to visit it, you will definitely be back for more.
– Ben Liu


My friend and I had dinner yesterday night at Rocku Yakiniku Bugis Plus and we felt that your staff Ke Heng Kai gave a good service. He also very friendly when we request something every time.

– Whan


I was served by Rowena from Suki-Ya @ Heartland Mall Kovan. She was very helpful, courteous and professional with her work. I saw her standing alone at the corner diligently cleaning and sanitizing the baby chair with passion and great effort. She is indeed a valuable asset to your company. Well done Rowena.



– Dennis Hoo


First time visited the Suki-Ya Marina Square outlet on 6 Oct 20. Kevin attended to us with professionalism. He is very bubbly, pleasant and enthusiastic. Service was very prompt and attentive despite being short handed. Highly motivated crew. Will visit your outlet in the near future due to the excellent service and reasonable good food.

– S L Chua


I would like to commend a remarkably good attitude of the staff named Hock Seng, whom I encountered during my visit to your outlet Eat At Taipei SAFRA Toa Payoh branch this afternoon 7 Oct 2020 at about 12.30pm. He displayed good service and was polite and friendly making our visit a really pleasant one. We look forward to visiting again.

– Ms Ho


My friends and I would like to express our appreciation for a pleasant dining experience at the Suki-Ya Marina Square on Tuesday Oct 6, served by Mr. Kevin. Kevin was polite, professional and prompt in serving us. In this special and difficult time, it is nice to know of people like Kevin who is motivated and upbeat. We thank you and will visit your establishment often.

– Ng Wah Chiung


I am writing this email with regards to my visit at your Bugis Plus Flaming Don outlet this evening. Often, the ambiance and staff makes me feel relaxed and I can take my time to eat at your restaurant, I don’t feel rushed or pressured to finish my meal quickly. This evening was no different. Kevin was very attentive when I looked around trying to find a seat. He turned around and asked if he could help me, and as I came alone, I wanted to secure a table in the crowded diner. With a smile(behind the mask), he gestured that I could pick any table I’d like.


As I was making payment at the self service ordering kiosk, James came up to me and helped me with the receipt. Having noticed I ordered green tea, he immediately asked if I would like it hot or iced. It was something that he did not have to do, but he chose to help me. It is the small gestures that add up. Kevin followed up with serving it, and as I sat on a two pax table, he pulled the other chair beside me and asked if I would like to place my bag on it so that I could sit comfortably. How thoughtful! They are constantly on their feet, hard at work and doing it all with a positive attitude.


In my opinion, they are valued employees and an asset to your company. I would also like to mention that your kitchen staff are always so efficient in preparing the food, and I never have to wait long!


– Zara


Dylan was my server at Suki-Ya Heartland Mall Kovan, he was diligent and efficient in serving my table throughout the meal. He always had a smile and was very polite, I had a pleasant experience because of him. The food was great too, and I appreciate that during COVID everything was more hygienic. Dylan took the time to serve us and explain to us how to order and what were available.


– Alvin


I would like to thank the team @ Suki-Ya Heartland Mall for providing us with a positive dining experience despite the safety measures in place. They were patient in serving the condiments and the display board that shows on the different types of condiments available is an excellent idea. Good distancing measures were in place. I would also like to thank Dylon, one of the service attendants, for his service. He is a friendly and polite staff that takes time to listen to the customer’s requests. Thanks again for the positive dining experience!

– Pamela Chen


My wife and I was at Suki-Ya Tampines Mall today having lunch. Being a first timer to your setup, I was lost with all your offers available. Luckily for us, we were being served by Kall. She was very understanding and explained every inquiries from us. She had patience, diligence and served us through, letting us feel comfortable with her working attitude and pleasantries towards her job scope. As such we will definitely be back to enjoy our meal in this pleasant surroundings. Again thanks to Ms Kall, she made our Lunch memorable.

– Allan


We wish to take the opportunities to thank Peggy, Kho and the entire team for their warm hospitality extended to us during our luncheon at Rocku Yakiniku Bugis+ on 20th Oct. We really appreciated Peggy’s kind introduction on the touchpad ordering process to us, she had been most cordial and warm. Kudos to Creative Eateries for having such valued staff.


– Mr Peter Ng


We have an awesome dinner with friends at Flaming Don Bugis+ last saturday and as always we came back for how many times here because of the good service of James and the distinct flavor of food specially for the new items on your menu. Beef Salad was perfect to me with the sides of truffle dressing, my friend made his own salad with a lot of choices of the toppings.. good job for this new idea and recommend this to my friends.

– Mart


My friend and I ate at Suki-Ya Kovan today. We were so happy with the service rendered to us by Navinya. She was very friendly and very accommodating. She was very patient answering our questions regarding the food on the menu since we are not so familiar especially with the sauce and soup. Again, thank you Navinya and hope to see you again with our next visit in your restaurant.

– Gilda


I would like to give commendable feedback for service crew Josephine Low at Suki-Ya Tampines Mall for her proactive service in giving us good recommendation, prompt service with smiles making our lunch an enjoyable experience. Will recommend to Suki-Ya to my family and friends.

– Serena


I would like to compliment your staff at the Tajimaya Yakiniku, VivoCity. The manager, Eddie Leow manages his team well and the restaurant well. With the new normal dinning processes, Eddie ensured sufficient safe distancing measures were enforced. Despite the busy peak period crowd, Eddie and his team maintained their composure and attended to customers with a smile! Even with their mask on, you can sense their warmth! (not from the grill) With his management skill, I’m sure he is an asset to the Creative Eateries! Keep up the good work Eddie!

– Danyal


Eddie’s service to the diners was impeccable. I look forward to his service whenever I’m dining at Tajimaya Yakiniku, VivoCity. He is attentive and quick to the needs of the diners

– Wayne


The food and the service are both excellent. Hear hear to Samantha who served as well!👩‍🍳 Hot Stone is a highly recommended place for those who want to chill at night!
– Idyl Acompanado

I visited Fremantle Seafood Market, Clarke Quay for dinner and had an amazing time! My experience was very positive. Loved the fresh and generous servings of seafood, and the service by your waitress was great! Joanne was very polite and attentive.

Amazing dining experience with my kids. Lovely ambience, and fish and chips was better than what we get in Australia. Thank you especially to Anna that made our night truly lovely!
– Beverly

– Felicia

I would like to thank Isz from Barossa Gastrobar, Esplanade for making all the arrangements possible for the dinner with my friend. It is not an easy task to manage different requests, and the weather isn’t conducive for wearing mask. But Isz‘s professional and warm service made our night and we will continue to return for more meals.

– Lingzhi 


Went here with my girlfriends for dinner. Ms. Jo was our server and she was very accommodating. The food is amazing as always. I’ve been coming here for years and the quality and standard did not drop at all! I highly recommend the hazelnut dessert and duck pasta. Will come back soon!
-Ella Palacol Kroffte



Outlet of the Month: Bangkok Jam Great World

My husband and I have our lunch today at Bangkok Jam, Great World City.  It was a pleasure having our lunch there on all our weekends.  We are usually served by Ms Tama, a soft spoken lady with a pleasant disposition. Although we usually booked using eatigo at discount prices, she still served us a smile.  She remembers the food and dessert that we like to order. We dine out frequently on weekends and we seldom meet service personnel like Ms Tama.  Please treasure her, it is never easy to find a staff like her.
– Sandy Lim


Miss Tama from Bangkok Jam Great World is very attentive and patient and also very friendly. Went there more than 5 times always with excellent service. Thank you. What a lovely restaurant, good food and good service and atmosphere. Will be back soon.
– Irene


First visit to Bangkok Jam Great World since the renovation of Great World City. The restaurant is still nice and bright. Food and service were also very good!
– Christopher


Ms Tama from Bangkok Jam Great World, showed really great service! (The restaurant has) nice Thai background with spacious tables setting and Thai music. Food is exactly like what you can get in Bangkok, everything were awesome. Highly recommended for those Thai food lovers!
– Michelle Ng


I dined with my family at Bangkok Jam Great World. The food was excellent & the
service was exceptional. Your Manager Tama was courteous, most helpful & friendly. Certainly an asset to your organization & the F&B industry. Thank you for a memorable dining experience!
– Woody


I have been to Bangkok Jam Great World a couple of times – excellent Pad Thai & juicy, flavourful Pandan Chicken. I’ll be back to try a curry next for sure. Has a relaxing decor, with some nice plants & greenery for a relaxing vibe. Good for a casual meal or get together.
– Blake


Awesome dining experience here in Bangkok Jam Great World. Food is really delicious and the servers were really friendly and accommodating. Big thanks to Tama and Robert for the great services!
– Freddy Tan


I think Bangkok Jam Great World served the best Thai food in Singapore! Nice ambiance, food was so good and despite the busy period, but everyone was still very nice. Will come back again!
– Đoàn Thiện Yến Nhi


Staff of the Month: Sharon

We patronize Eat at Taipei SAFRA Toa Payoh every Sunday because our children has enrichment lessons there. I would like to commend on one of your staff Sharon who had been such a delight to have. She is very conscientious and attentive to customers’ needs. And because we are regular customers, she makes the effort to remember our likes and dislikes; she remembers that our children needs to go off at a certain time after the meal for their lessons and checks with the kitchen if the food is taking too long. She provides the children’s cutlery without us having to request for them because she knows our children need them.

– Jane Chia


I was impressed with the service by Sharon at Eat at Taipei SAFRA Toa Payoh. She was busy and attending to all the customers alone. However, Sharon was efficient in her work and she deserves some appreciation for her hard work.

– Kho Kai Lin


Sharon is a gem at Eat at Taipei SAFRA Toa Payoh. She is sincere with her service and checks on customers all the time. Her service was amazing and I had a wonder dinner. Keep it up with the same attitude.

– Elivia Siau


My friends and I ate at Suki-Ya SAFRA Toa Payoh on 18 August at around 8.30pm. Sharon provided very good service. She was attentive, alert, fast and made the whole dining experience more and memorable. She is an asset to the company and has the potential to do well in this industry. A capable worker that any employer would love to have and keep.

– Chew Kim Soon


This is my first time having dinner in Suki-Ya SAFRA Toa Payoh and Sharon‘s level of service is fantastic! I told only told my boyfriend that I want to eat udon and even before ordering, Sharon served the udon to my table. This kind of service is really applaudable! I can see that she love her work through serving with other customer with heart. We are really happy and enjoyed our meal. Good job!

– Chris Lim


Hello, I would like to share my dining experience at Suki-Ya SAFRA Toa Payoh. I was served by Sharon and her team and I must compliment them for their excellent service. They were able to fulfill our orders promptly and answer all our clarifications patiently. The staff were very friendly towards us and greeted us warmly too. Overall we had a delightful dining experience especially Sharon because of the exemplary service in the restaurant. Thank you.

– Shi Ling


We would like to highly commend on the superb service we have received from Ms Sharon when we visited Eat at Taipei SAFRA Toa Payoh today for lunch.She was very attentive to all the needs of the customers in the restaurant throughout our time at the restaurant.  We have eaten out often & this high level of service is not even experienced in those 5-Stars Hotels. Please kindly acknowledge her great service as she really deserves it! Thank you very much.

– Serena Hoa


I had dined at Eat at Taipei SAFRA Toa Payoh on two occasions and was served by Sharon. We are a family of three with a young toddler. Sharon has been attentive to our needs and provided condiments and cutlery required for our meals without us prompting. In our recent visit on 26 Aug, my daughter had coughed and Sharon provided a glass of warm water to help with the cough. I believe she has been an asset to your company and will continue to be with her positive attitude and mindset.

– Wei Liang



I am writing to you for the fantastic food and service you delivered in Suki-Ya SAFRA Toa Payoh. I hope you will offer the praiseworthy service in the future and I must say you have won my heart as a guest. I would also like to commend Sharon for the service and hospitality.

– Shunde



My hubby and I made a reservation to dine at Suki-Ya SAFRA Toa Payoh and it was a pleasure to be served by Sharon and team. Due to Covid-19, it was not easy to operate a steamboat buffet restaurant but she and her team have served every customer patiently by pushing the trolley filled with vegetables and other ingredients around. They also made it an effort to top up the soup and meat trays. We had a great time dining in your restaurant. Service was excellent and hygiene was also tip top as we observed that utensils are wrapped nicely and social distancing was maintained.

– Joey


Sharon from Suki-Ya SAFRA Toa Payoh provides great service. She has an excellent service attitude and is attentive to the needs of customers. She will check on me frequently to ask if I need to add other food without me asking. Thank you!

– Yee Fong


I would like to share our wonderful experience from last night dinner at Suki-Ya SAFRA Toa Payoh. We were served by Sharon. She was very professional, polite and constantly coming to our table to check for new orders.  My wife and I were delighted by her responsiveness and thoroughly enjoyed our dinner. I also made a special request to make an order for a drink in next door restaurant and she willingly agreed. Very pleased with the service she rendered. Keep up the good work!

– Victor Ng



I had visited Suki-Ya SAFRA Toa Payoh and I am extremely pleased with the service and the quality of food being served. Staff has been really friendly to us. I would like to commend Sharon especially as she’s been attentive to our needs (especially we got little ones). Thank you so much and I hope you continue to strive and tide through this unprecedented period.

– Lee Kai Yu



I am writing to share my dining experience at Suki-Ya SAFRA Toa Payoh. I was with my friend there for lunch. I was being served by Sharon and I am impressed with the customer service that she has provided. She was very patient and polite when serving and explaining to us. She ensured the social distance inside the restaurant and always attended to our needs in time. I truly enjoyed my experience there and would not hesitate to recommend my friends there. Please keep up the good work and maintain this type of customer service in your restaurant. Thank you.

– Danny Chen


Words from Customers

I would like to give a thumbs up to Reanna at Tajimaya Yakiniku, VivoCity. She serve us very well and was very attentive to all our requests. Keep up the good job Reanna. We will visit again as we enjoyed the food and also your excellent service.

– Melanie

Me and my friends would like to give a feedback about the service and the food we had in Tajimaya Yakiniku, VivoCity.

We had a dinner buffet and there’s one lovely server named Samantha who is very attentive, that accommodated us and kept checking from time to time if we still need something. The food was fantastic especially the Wagyu and Sashimi. We were pleased with the service we got from your staff and so with the food. We would definitely come back and recommend the place to my friends.

– Mary Chen 

We had dinner at Hot Stones, Clarke Quay.  It was a wonderful experience dining there and we are served by a friendly & cute staff, Carl.  He knows the products well, able to share his recommendations and opinion for our reference.

– Melissa Wong 


We had our dinner at Hot Stones, Clarke Quay to celebrate my sons birthday, the food was great and the service we experienced from one of your staff, Samantha is awesome, she’s very cheerful and sweet, she even gave us a complimentary chocolate brownie. We’ll definitely come back and recommend your place to my friends. Cheers!

– Amhal


I was at Tajimaya Yakiniku, VivoCity, and was serve by the gentleman Eddie Leow. I think he has a very good attitude and quality manager, and neeeds to be praised. The quality of the food is also very good.

– Ben Gan 

Visited as a guest in the Tajimaya Yakiniku, VivoCity  for dinner. We were celebrating birthday of my friend and we choose the buffet with the WAGYU BEEF – it was delicious, don’t know how many plates of beef we eat. We had a delightful waitress, Reanna. She had just the right balance of friendliness and efficiency. Very entertaining and attentive. Even our buffet time ends she did not rush us. She and other staff members made certain that we had everything we needed.

– Yannah

Just dropping a quick email to commend your staff Samantha at Hot Stones, Clarke Quay. There were a few tables occupied, yet  she was fast,  positive and detailed. Very good attitude, made our celebration very happy!

– Keryuan


I am writing to commend one of your staff, Mr Eddie Leow, on the excellent service he has rendered throughout all my visits at Tajimaya Yakiniku, VivoCity. He is genuine in all his interactions with us and does his utmost to ensure our every need is met – efficiently taking our orders and ensuring he doesn’t miss any out, even going the extra mile in his thoughtful gestures such as bringing extra sauce and taking note of when we should change the grill. By our third visit, we were touched to find that he remembered our usual order perfectly and served us everything in record time, even recalling our favourite sauces and bringing us extra sauce knowing that we usually would request for it. His thoughtfulness and sincerely impressed and moved us – he is certainly an asset to your team and a wonderful reflection of the high standards I’m certain you have held your company to.

Eddie’s exceptional service is a large part of why my group of friends frequent Tajimaya Yakiniku, VivoCity so often. He has, over time, become a friend we look forward to seeing every time we visit, and I would like to recognise his efforts and commendable service. Please help us to convey our heartfelt appreciation and thanks.

– Samantha Lim, Kyeong Jae, Marcus, Jeremy and Russell 


We have visited Vineyard at Hortpark twice over the last 2 months. We actually love the food menu and almost everything we tried has been yummy and matched the other dishes well. By the way, Michelle is very nice and gave us great service too.

– Esther


The food was great at Talay, Clarke Quay and Joanne did a great job serving us! The sea bass fillet in lime and chilli was simply fabulous! The Tom yum was creamy and smooth!
We also enjoyed the calm and cool setting, definitely a place that’s brings you back to chao phraya Bangkok ! They have Thai food and Western seafood good for families with young children!

– Charles


Great service from Joanne at Fremantle Seafood Market, Clarke Quay. Seafood platter is yummy, esp the calamari. The tiger prawn aglio oglio is has great prawns. Garlic bread is yummy. Mussels are mediocre but the soup it has was savoury.

– Wang


Chanced upon Barossa, Esplanade as we celebrated our 8th dating anniversary. Food tastes great and comes in decent portion. Served joyfully by Jo and Kian who really made our evening! Thank you once again!

– Lin Xin


Jo and Kian at Barossa, Esplanade was friendly and gave good recommendations for the food – try the ribs and the steak – portions are generous and tastes good enough for a repeat visit.

– Troy


We got a meat platter, pasta carbonara and mushroom soup at Barossa, Esplanade. The food was great! Especially the Taragon Bernaise sauce and the carbonara. We were served by Jo and Jerome and the service was great! They were very attentive and helpful as well! Would recommend others to dine here 🙂

– Jonathan


Barossa, Esplanade is an amazing place to dine in. Came here with my boyfriend after lockdown and it’s a beautiful ambience with mouthwatering dishes. The Hawaiian Chicken Pizza is to die for, especially after lockdown 😉 Kian our waiter made amazing cocktails like Sex On The Beach, Pina Colada and Mojito. Even in the middle of a pandemic, hygiene was first class and it did make us feel very safe. I would definitely recommend this place to everyone.

– Manisha

Barossa, Esplanade is a superb restaurant. Even in the middle of a pandemic, the staff were very friendly and we’re very helpful. One of the staff – Kian was very helpful and was excellent in serving us. Will definitely come back!

– Divyanshu 


Mr  Andrew  Peck,  the  Restaurant Manager of Bangkok Jam Plaza Singapura was very courteous towards me  .  He displayed  professionalism  & extreme proactivity by recommending me the appropriate items suited to my taste buds. The food quality & service were also  pretty excellent! Bangkok Jam @ Plaza Singapura is the most suited place to be if you are looking for a place to satisfy your hunger pangs & chill out!

– Eric Tay


I was hoping that you could kindly pass on my utmost gratitude for the outstanding hospitality that was shown to my family by your Senior Restaurant Manager, Mr Andrew Peck of Bangkok Jam Plaza Singapura.  Andrew greeted us all with a friendly smile and the service he provided was excellent. Andrew has the right balance between friendliness and efficiency. I was indeed impressed and must say that this is commendable. In addition to a sumptuous meal, we had a delightful service provider who takes notice of every single details. Despite having to attend to various duties, Andrew never once got flustered, neither did he displayed frustrations. Instead, he kept his poise, showed total dedication and commitment to his duties. Andrew treated everyone to the same high standards of service. Employees like Andrew are an asset to any organization. He is truly a credit to your restaurant for he fully epitomized what a 5-star service is all about.

– Joelene Chong


I am pleased to inform your management that my family & I are very glad
to receive friendly & warm service from Typhoon CafeJem and team are courteous & attentive in their line of service. Attending to customers promptly with quick turnaround time.

– Nancy Tan


The Restaurant Manager, Theva, displayed lots of concern on customer service as well as hygiene. He sanitized the table before we sit. When my son was not sure what to order, he recommended Japanese food for my son although it’s a Thai food restaurant. My son liked it so much and was very happy. My experience at Bangkok Jam Bukit Panjang Plaza this time is totally fantastic experience. Planning to come again to this restaurants with my parents on this weekend. Looking forward to the same service.

– Janice Ong


I dined at Bangkok Jam Plaza Singapura and we had the pleasure of Ab and his team serve us. Despite being busy, they were responsive, and Ab especially served us with a smile, being friendly, and going the extra mile to make our dinner a pleasant one. It’s rare to find people who live out the values of good service in this day and age, and it’s a real treat. Food was great as well. We’ll definitely be back for the food and Ab and his team’s service!

– Meredith Chong


I visited Bangkok Jam Marina Square and I would like to commend on You Chee & Aika’s excellent service! They are service oriented and polite. I am now a Creative Eateries member too!

– Dr Tan


A friend and I patronised Bangkok Jam Plaza Singapura and I just would say that it was one of the best dining experiences I have ever had. I would like to thank all your  wonderful team of staff for making our dining experience enjoyable and memorable. A special thank you to Ah Tim, who prepared and served us the soufflé pancake. It was really really good, in fact better than a lot of other restaurants that serve this dish. The only regret we had was not having space in our stomach for more! Thank you once again from a satisfied customer.

– Daryl Ong


What made our visit to Bangkok Jam Bugis+ memorable was the restaurant manager, Abdul, who looked after us. We appreciated his friendly service, kindness and sense of humour! Can tell he’s very committed to looking after his customers.
– S G L
Friendly and warm service from the Bangkok Jam Bugis+ team! I also noticed they made sure everyone checked in before customers go into the restaurant which made me feel safe especially during this period. The food is good as well, 2 thumbs up!
– Daniel Tan

My family and I have patronized Suki-Ya SAFRA Toa Payoh several times and the service provided by the staff never fail to impress us. The staff are friendly and helpful when serving customers, especially Jov, Hock Seng and Dashane. It is always a pleasant dining experience over at your restaurant. Thank you!

– Leticia Tang


My children and I had a great time when we went to Suki-Ya SAFRA Toa Payoh for lunch. We enjoyed the food and the attentiveness of the service staff, especially Yuqi. During during the meal, she promptly clears the table so that we have a clean and spacious table to enjoy the food. Hope your restaurants have more staff like Yuqi.

– Jessie Chua


A sincere compliment for your staff, Ms Jov at Suki-Ya SAFRA Toa Payoh is very attentive and very accommodating with our needs. She is willing to go the extra mile in explaining the menu, such as the soup base and buffet bar items available. Thank you so much!

– Shawn Hoon


I have recently visited Suki-Ya Bukit Panjang Plaza branch and was served by Suk Chen. I was astounded by the overwhelming hospitality provided by her. Throughout the meal, she was attentive to our table and served us promptly. All in all, it was a fantastic dining experience and I hope that she receives the recognition she deserves. Thank you.

– Vernon Chan


We had a family dinner at Suki-Ya Kovan and was served by Navinya. She had provided an excellent service to us by helping us with our food and drinks. She is always smiley and friendly! Kudos to her!

– Amelia Hutapea


I would like to compliment Mr Hock Seng from Suki-Ya SAFRA Toa Payoh for going extra miles in his customer service. He is very friendly and courteous. It was a lovely afternoon for our family to enjoy our lunch at the restaurant. Do convey my appreciate for his good services. Thank you.

– Hui Sun


My family and I went to Suki-Ya Kovan for dinner. The manager, Navinya, was serving us with the condiments on the buffet trolley. We had trouble deciding on the condiments but Navinya explained and recommended the various types of sauces to us patiently. She was very attentive to all customers and displayed excellent customer service. We are very impressed with her service standards and would like to extend our gratitude to Navinya and the team.

– Nicholas Lee


My family and I are privileged to be served by Avi and Boon. It’s been a long time since I experienced great customer service and the first one, I received after circuit breaker. Right at the entrance, we were given so much patience as we are unfamiliar with the new dining rules and menu options. The team took the time to explain all the options available and the necessary precautions. Upon ushering us to our table, a baby chair was immediately prepared for us. My family feels valued as our needs are immediately taken care of without asking. It was a truly fantastic experience dining with Suki-Ya Marina Square.

– Shurn Heng


I was at Suki-Ya Tampines Mall outlet and was served by a group of friendly staff, especially Kall. She was always prepared to attend to the customer’s needs. I noticed that she was not only efficient with her work but doing her best to make every customer’s dinning experience a positive one. With customer service like this, I would certainly come back. Thank you for having staff like Kall as it sets a high benchmark for future eateries I might patron.

– Bryan Ku


We had our family dinner at Flaming Don Bugis+. I would like to compliment Mr James for his attentive service and explanation of the menu since it was our first visit at the restaurant. We will definitely recommend it to our friends!

– Jen Cho


I am a customer at Flaming Don Bugis+. I would like to commend on your staff, Kevin Joshua for serving us excellently and being so friendly to accommodate us with our requests! I do hope the management will reward him deservingly. Thank you.

– Justin Tiong


I really enjoyed my dining experience at Flaming Don Bugis+ today. Kevin was really friendly and nice, and we appreciate his service. Keep up the good work and we will definitely be back for more donburi!

– Cheryl Yeo


This is to compliment Kevin Joshua at Flaming Don Bugis. Our family of 3 passed by the restaurant and was approached by Kevin. He recommended the signature flaming beef donburi and we were impressed by his service and attitude. We decided to give it a try and was pleased that the food was great! We will definitely be back again and hope that Kevin will be recognized for his effort.

– Sally Soo



I’d like to praise Catherine from Bangkok Jam Plaza Singapura, for unwaveringly good service. No matter how busy or packed it may be, she still puts on a smile and serves. She even makes an effort to remember my husband’s and I’s favourite drinks and how we like them! Her bubbly nature really brightens my day. Her service really sets Bangkok Jam out from the rest, and it’s the reason I always return to have dinner after work.

– Cherie


I dined at your Plaza Singapura branch of Bangkok Jam for lunch today.  I frequent this restaurant because it is close to my office and I like Thai food. Catherine and the team always do a really good job, and know my menu preferences etc.  I am always warmly welcomed, and the service is always friendly but efficient.

– Justin


The food was very good and consistent at Bangkok Jam Plaza Singapura. The service was fast and professional. Catherine, Lin Tong and Cherly were very friendly. Thank you for the great experience.

– Becky


We are a family of four dining at Bangkok Jam Plaza Singapura, and would like to compliment your staffs esp the supervisor and the new trainee, Ah Liang for their extraordinary service rendered. We enjoyed the food served as well as their service.

– Jasmine


I just dined at Bangkok Jam Plaza Singapura and I want to commend on the food as well as the service of the whole Bangkok Jam team! It feels good to eat somewhere decent at a reasonable price, and the hospitality of the staff working there is a two thumbs up. A must visit restaurant in town!

– Froilan


Thanks to the whole staff and crew of Bangkok Jam Plaza Singapura. All very friendly and polite. All orders are delicious! Will come back for sure, keep it up!

– Roxanne


We went to Bangkok Jam Plaza Singapura and the food we had was really good! Customer service was great and I’m really satisfied!

– Tash


We had a sumptuous lunch today at Bangkok Jam Plaza Singapura. My husband and I tagged along our 4 kids today for them to try Thai dishes. It’s a two thumbs up for all the food that we ordered. We also want to thank your staff, Wella, for arranging our reservation as well as the whole staff and crew for their hospitality.

– Carla



I would like to express my appreciation to one of your management trainee Qris from ROCKU Yakiniku. Thank you for her willingness to serve my table and fulfill our multiple requests and the nice dining experience in your restaurant.

– Lulu Chou


It is my pleasure to write my email to your restaurant, ROCKU Yakiniku. A management trainee named Qris, is a hardworking and polite staff in your company. She provides very good service and dedicated herself to work.  My family loves her service very much.

– Jenny Sin


The Japanese style charcoal grill buffet at ROCKU Yakiniku is super nice and highly recommended. The service provided was good especially a lady called Qris who is friendly and professional in her service.  Basically, we enjoy the food, service and environment there!

– Jessie


We always spend lunch n dinner over the weekend and we found out the bbq food at ROCKU Yakiniku is very good overall. The service from Qris is wonderful, informing us about the term and condition, the value add of having lunch with you guys.

– Fransciscus


Words from other diners

Our group had a great experience dinning at Vineyard at Hortpark, food (pasta and pizza) are so good. The pasta is cooked perfectly and the sauce are rich and so tasty! The staff are friendly and very attentive, ambiance is perfect for group gathering and couple.

We will definitely go back for another great dinning experience! Thank you Vineyard!

– Julie 


You are very lucky to have a manager like Chris from Barossa. He is very attentive and hard working, has a pleasant personality and even knows how to recommend good tasting wine, all in all he provides excellent service.

– Enzo


Enjoyed our dinner at Patara Fine Thai Cuisine. We had beef green curry, stuffed chicken wings, 🍆 and chili chocolate lava cake (comes w ice cream and 🍓 – just a tinge of spiciness). The service staff were very courteous and the ambiance very cosy and pleasant.

– CS Tan


We had a large group gathering at Patara Fine Thai Cuisine, despite being ‘isolated’ in the private room, the staff Raymond, Eric and Mark kept checking on us to make sure we were okay. When asked for help to take group photos, the staff willingly obliged too. They were also quick to offer baby chairs and were family friendly to my 1 year old boys.

Everyone left feeling like they discovered a hidden gem and commented about how they would return. Glad to have chosen Patara and hope this review has been useful 🙂

– Princeofthieves 


My friend and I dined at Vineyard at HortPark. The place itself is worth it despite being far from the city. If you want a cozy ambiance whilst enjoying the superb food and company of good friends or family, this is the perfect place to go. I also like how accommodating and warm their staffs are especially their manager Christian. They attended to our needs and requests fast. I’ll definitely come back here and bring my family.

– Sheenaj


My hubby and I had lunch at Bangkok Jam at Marina Square and we would like to compliment on the staff who served us, Tan Cher Min for his good service. He was proactive as he was able to provide us with alternative dishes when he noted that few items we ordered for have been removed from the menu. We accepted his recommendation and were satisfied with our lunch. In addition, we noted that he was also attentive to small details – We ordered a drink without ice but he came back with the drink with some ice in it explaining that the drink was warm as it was just prepared. We feel that Cher Min should be commended for his good service rendered. Keep it up!

– Diana


Our visit to Bangkok Jam Wheelock was a memorable one. Kevin was charming and approachable. Anita was friendly, warm and cheerful. Both of them made our dinner experience a wonderful one. Thank you.



I would like to send my compliments to the team at Typhoon Cafe (Plaza Singapura) who have been nothing short of wonderful. My husband and I were well taken care of and we’re touched by their consideration and attentiveness. Pei Ying made us feel warm and welcome, and she even noticed some fine details. I was struggling with my drink but she soon appeared with a spoon even before I had thought of asking for one. This was certainly a great relief and I got to enjoy my bubble tea well! Later on, when we had a little bit of an accident and spilled some food and drinks, Pei Ying and Li Li appeared almost immediately. They made sure we were alright and speedily cleaned up the mess. While we felt really bad for causing a ruckus, it was really heartwarming to see that they were more concerned with our wellbeing and comfort. Such service is certainly not something we see often, and I truly believe you have got great people in your team. To receive such kindness from someone who has had an equally long day, is hard to come by. And I’m glad to experience this today.

– Yi Lin & Dennis


I would like to compliment the good service by your 2 staff, who served us today at Siam Kitchen Bukit Panjang Plaza. Joon Kiat & Alsagoff were attentive and did an excellent job. Kudos to the 2 of them and thanks for the great service!

– Marrissa


Thanks for the exceptional service from Monica and her team at Bangkok Jam Marina Square. They were very cheerful and full of happiness while serving. Despite the late hours of operation, they can still bring a smile to the faces of the customers at the restaurant!

– Darlye


My company of 24 pax had a gathering at Bangkok Jam Great World City for lunch. Several colleagues and I were very impressed by Sylvia’s composure and attentiveness when she handled a barrage of orders. Hope she excels further and makes SG’s service sector shine!

– Shaun


I dined at Siam Kitchen Lot 1 for dinner with my family and I would like to compliment a manager by the name of Barnabas. He has a great knowledge of the food and we really enjoyed the Tom Yum Fish & Seafood Phad Thai he recommended. Despite the busy restaurant, Barnabus still take the effort to explain to us the food and was still smiling after taking our orders. My family and I would like to thank him & the chef specially for the great dinner and exceptional customer service! I will definitely come again and bring my friends along!

– Jaslyn


We would like to commend Catherine and Anita from BangkokJam Wheelock Place for their great service, fast and efficient with a very polite attitude. Would definitely patronise again.

– Jessie


I would like to say thank to all team member of Bangkok Jam @ Wheelock Place for giving me and my friends a great dining experience during my friend’s birthday dinner last night. We all were surprise with your excellent customer service especially are duty manager Kevin and two amazing service ambassadors Anita and Nancy. You all did a perfect customer engaging, made us satisfied and gave us pleasure from the first moment we step into the restaurant till last minute. Really enjoyed !. I highly appreciate and definitely we will come back not only for the food, but for the service also.

– Mario


I must say you’ve a dedicated team member, Kevin at Bangkok Jam Wheelock PlaceKevin and the other team members offered great choices for the two of us and also made the food and drinks according to our preference. Throughout the dinner, I noticed the engagement of the team with a large group of customers. That’s customer engaging. Being in a service industry myself, providing great customer service is important and I believed kevin and the team has done that well. Despite some misunderstanding towards the end of the evening over some technical glitches on your paywave machine, I must said Kevin has demonstrated his integrity to protect the interest of the business by ensuring the bill is collected promptly. Other employees may just ignore it at the expenses of the business, but Kevin pursued on to ensure the bill is collected the following day. For that, I must comment that you’ve hired a great staff and team. Well done.

– Jonathan



Happy with the service of Marilyn at Bangkok Jam Great World City, she’s very welcoming and happy to serve. Kudos for having her in your team!

– Jona


We will like to praise Monica from Bangkok Jam Marina Square for her absolute service. I was back in Singapore to gather with my old friends. Monica definitely went beyond our expectations and we were absolutely pleased. We were served with wrong orders from other helpers but she was kind to guide her colleagues. Then help us to explain that the kitchen was busy.

– Terrence



I’d like to commend Monica, your service staff at Bangkok Jam Marina Square. It was the second time we’d eaten at this restaurant and it was great to see Monica again. It was the busy dinner hour on a Friday night but she went over and beyond the call of duty to make our children feel special and welcome. She’s really a gem!

– Reuben


I want to thank you for the wonderful dinner my friends and I had last night. It was our first time visiting Bangkok Jam Marina Square and we were surprised by food served and customer service by Monica. The service by Monica was excellent. She was cheerful, courteous and prompt with her service. Overall the food and service were excellent!

– Gina


It is truly a pleasure to dine in at Bangkok Jam Marina Square and being
serve by Francis Ng. His service is way above expectations. We walk in at
close to 9.30pm, understand that the place might probably be taking last
order, yet he welcome us with a great smile and suggested drinks for us as
well. The way he tell us about the membership and rebate and which credit
card has got promotion, is rather detailed. Thank you so much Francis for
making our mid week so much better.

– Jicelle


I am delighted to narrate my very pleasant experience dining at Bangkok Jam Bugis, especially the excellent service rendered by your staff, Camelia.My family was greeted with a warm welcome upon arrival and our orders were taken with great attention and direction with good recommendation! Your staff has certainly delivered us with a 5-star dining experience and I would be most happy to recommend to all my friends and circle.

– Dennis


I will like to specially thanks the manager He Xia and the service staff Auntie for the great service when I am dining at Eat @ Taipei Kallang Wave. Auntie Ah Siew is very friendly and enjoy interacting with customer. She indeed the role model for having good service in service industry. Definitely will be back again to this wonderful and pleasant outlet.

– Marcus



I’m writing this email to express my satisfaction with your staff at Bangkok Jam Marina Square. I came here on a Thursday night with my friends for dinner and was specially taken care of by Monica. She took the effort to make sure that our food was okay, chatted with us and constantly looking out for us on even small details (ie. extra bowls for our extra small bowl of soup etc). Being stressed out from a day of work, it’s always nice have someone care about your wellbeing, let alone a stranger.

– Wan Xin



I am writing to compliment the services I received from Sylvia at Bangkok Jam Great World City. She is such a friendly person and very attentive the our needs throughout the dining. She took the efforts and time to go through the menu with us and gave us good suggestion for the dishes to order. Overall it was a very pleasant dining experience and definitely we will go back again.

– WK Tay


This email is to thank your crews @ Siam Kitchen Lot One outlet, specifically Nurain, for
her excellent service. I visited today at about 08:30pm till about 09:45pm. Nurain showed genuine interest and care for her customers. She ensured we were enjoying our food and asked for feedbacks on the food/drinks after we were done. When I informed her my tom yum soup was a bit too spicy to my liking, she suggested to order the clear tom yum soup next time.

Despite staying there till almost closing time (& we were the last to leave), none of the staff told us to leave which made us feel really welcomed. Thank you to Nurain and team for making us feel welcomed, and not rushing us to finish our meal despite the time!

– Shiqah


I am writing in to give a positive feedback for  the excellent service received from Monica from Bangkok Jam Marina Square. I was extremely impressed by her good customer service and her friendliness. I’ll like to applause her and the service team for their excellent services. It was really a pleasant experience dining here!

– Guang Yang


I was at Bangkok Jam Wheelock Place with my 2 sisters. We had a very satisfying lunch .  The food and drinks we ordered were pretty satisfactory. However, we were most delighted with the service rendered by your staff, Ms Nancy Tan.  She is very forthcoming, approachable, attentive and accommodating. Most importantly, she served with a smile, questions were also answered with a warm smile . She has a very neat appearance. Great staff ! Shall visit this outlet again in the near future.

– Adeline


I had dinner at Siam Kitchen Eastpoint Mall recently and it was a lovely experience. The team of staff were nice and the waiters, especially the malay lady, were very attentive and pleasant. She was alert and checked on us if we had any issues with meals served. The food was great and I will definitely come back again soon.

– Eva


Irene was very helpful with the order of good, especially on the DIY kiosk. She also helped to get the food ready for collection when our Q number was called and oriented us to a place to sit. Pleasant & Cheerful personality.

Next, the food prepared by Head Chef on duty, Rangbir and his team members were simply delicious and mouth-watering. Cooked to perfection. We were delighted by the outcome.

For this, we thanked the team for the pleasant encounter this afternoon and we would love to come back more to dine at Flaming Don Bugis+.

Eddie Yeo


I’m sending you an email in regards to the excellent service by Bukit Panjang Plaza Suki-Ya staff name Cindy. I have given a good feedback about her not long ago but I have to commend her hard work and the good quality service again. She is a humble and selfless employee in terms constantly being concerned about the customers’ needs and their dining experience. She has provided top notch service and the only reason I always go back to BPP Sukiya is because of employee like Cindy, who is humble in nature. Her positivity and cheerful personality never fails to give a smile on other customers’ face, not just me. Her consistency in terms of her performance at work deserve much more credit in my opinion. And I hope her positive attitude and good customer service will help the business in prospering and I hope she will have more recognition based on the amount of hard work she has given to BPP Suki-Ya. Thank you!

– Tan Qi Ming


I must say this staff Chun Yan does such a great hospitable job at Suki-Ya Plaza Singapura. Very very good service from her and making sure all her customer get the best possible service. Well done!

– Vincent Kuang


With the help of one of your staff named Ken, me and my girlfriend were having a lovely tea time there. This was our first time in Typhoon Cafe, hence we were clueless on what to get for our tea time. Fortunately, Ken came and approached us by offering us the hot Granny Smith Apple and Hell Valley Volcano. He said it would be a good combination as the tea is not too sweet, help to decrease the fat of chocolate but not cover the taste of it. Therefore, we went for what he suggested to us and we enjoyed it a lot. On and off, he paid attention to us to ensure our requests were fulfilled. Overall, it was a great experience with Typhoon and thanks to Ken for being so helpful.

– Pei Hua


I dined at Suki-Ya Kovan branch today and received good service from Lily as well as the other staff members. The food was also good and fresh. Overall a good experience here, will definetely return!

– Kenji


My superior and I visited Suki-Ya Kovan Branch yesterday on 10th March and we were served excellently by a staff of the name Kym Ng. Always prompt, and with a wide smile, we could see how well versed she was with the goings of the restaurant, and she was exceptionally patient and cheerful in settling us down for our dinner buffet.

Made our day a very pleasant one 🙂 thank you for the great service, Kym!

– Clavius & Joshi


One of your staff that was working at Suki-Ya Bugis +, Sam had well assisted for my needs when I was having dinner with my family. Besides, he is very kind and helpful. We definitely must give this staff and the team a very good compliment. We will be visit again soon.

– Pierre


Although there’s no service charge at Flaming Don Tiong BahruShiki still served us by taking food for us, and we ate happily and enjoyed ourselves. We will come back for her.

– Jimmy Lau


I was having lunch with my family yesterday at Eat At Taipei. We are happy for the good service from the staffs. The foods are delicious. Keep it up.

– Johnson


I would like to feedback to employee Lily from Suki-Ya Kovan, she was extremely helpful in service, takes pride on her work. Despite being busy, she’s still  enjoyable and it was a great first time experience for us! 

– Joel Goh



I have just completed my dinner at Suki-Ya, Heartland Mall.  It took to my attention that a kitchen staff, Frankie, went the extra mile by helping out with service despite the piling dishes and tables he had to clear. He took orders and requests from customers with his gentle disposition and warm smile. 

I approached the manager, Lily, and told her about Frankie. She then proceeded to pass me a card and explained that I could write in feedback. They all worked very hard to serve all the patrons and their requests. I would like to specially thank each and every one of them who made our dinner a pleasant experience.

– Sarah Tan


I would like to commend Nancy Neo from Suki-Ya Kovan for her very good service. Her smiling face brightens up the day for us. Thank you.

– Ong Eng Kiat & Zhang Xia 


Went to Flaming Don yesterday at Bugis+ and the food i ordered is really good. Thanks also to manager Raffy for helping me as I order and suggesting food since it was my first time there. Appreciate it. Thanks.

– Oscar



I’m writing in to comment on the excellent services we received from Mr Boon Keat at Suki-Ya Kallang Wave Mall.

First told him that it’s hot when i’m deciding on a seat and he told us to get the front table and clear it for us asap even though there’s other tables that’s already been set up.

Told us last order 9.30pm and closing time 10pm before we were seated. He brought us the chicken and pork promptly.

When we are almost done, i asked for top up of soup and if its okay to drink it liked this but he took the effort to explain its not suitable etc and best to heat it up. Assure us that we still have time since he still have 2 more tables left even though it’s almost 10pm. He could have just simply say no soup or closing so no more adding of soup etc but he did not.

It’s easy to see how some can be just good with greetings, ‘smiles’ and not the actual tasks. However, Mr Goh is none of these. I think it’s not easy to find a staff like Mr Goh nowadays. Someone that’s diligent, genuine friendly and polite to customers.

– Jen


I dined at ROCKU Yakiniku with my Husband and we love the service and food. Overall experienced is great and satisfying, keep it up!

– Esyuen Koh


Last weekend I was wondering where to have my dinner with my friends and I recommended my friends to Eat At Taipei. We had a good dining experience there and we would like to thank the good services by your staff. Thank you for your services and nice foods.

– Calvin


I like to highlight the staff wei soon from Suki-Ya Katong is friendly and helpful. The Buffet bar is fresh, and I will come back to support with my friends again . Keep up the good work .

– Minnie  




Christian was very helpful on our Wedding Day at Vineyard at HortPark. He was quick to act on any feedback or changes necessary and worked very well with the rest of his team to ensure the event ran smoothly. We felt very at ease with Christian running the restaurant and event, as we focused on enjoying ourselves and mingled with our guests. Big kudos to Christian and his team!

– Angeline and Kian


Celebrated my nephew’s great decision to be engaged at Vineyard. We had a lovely time discussing heart matters in a lovely ambience, good service but it is the food that crowns the visit. Delicate presentation of the two set lunches was not compromised when we ordere Manzo. The chocolate tart with the chamomile tea plus hot chocolate made the strawberry dessert a wanton desire. Vineyard remains a notch above others.

– Carolin 


Vineyard is an excellent place for young couples with kids. They have cartoons on screen and bouncy castle to make the small one happy and parents to enjoy the meal.

– Amelia


The service at Vineyard was really good and the atmosphere was very calm and peaceful too. The food was great too!

– Spenser




I would like to commend on Monica’s excellent service at Bangkok Jam Marina Square branch. She was warm and friendly and was also extremely patient in explaining what’s on offer. Kudos to great service!

– Gary


I would like to express a positive feedback to one of your employee, Monica at Bangkok Jam Marina Square. She remembers me, despite not patronising bangkok jam Marina Square outlet for some months. That made me feel special and added a personal touch to her customer service! She paid attention to ensure the orders are properly delivered and even made good recommendations. Please let her know that she has been a great contribution to the good name of your firm. Thanks!

– Jacob


I would like to commend one of your staff, Monica, from Bangkok Jam Marina Square. My family had lunch at that branch today and we received really great service from her. She showed plenty of initiative, giving us children cutlery and water without our asking, and she was attentive and very friendly. She knows your new menu well and helped us find suitable food from the menu, especially for our young children. When she saw we couldn’t finish our food she initiated packing it up for us to take home as well.

All in all, our experience today was very pleasant, largely because of her good service. Please commend her on our behalf and let her know we appreciated her attentiveness to our needs.

– Samantha


I will like to express my gratitude to Monica from Bangkok Jam who rendered excellent services during the course of dinner. She is very attentive on my request, friendly and approachable. I enjoyed having my dinner with her bubbly presence. Keep it up to the good work and all the best.
– Prima




We would like to commend Yan Hong from Suki-Ya Marina Square as he had not dropped his smile for a second while serving everyone. He had made our dining experience very pleasant and we left the store very happy and satisfied.



I was at Suki-ya Bukit Panjang Plaza having my lunch with my family. Staff there was great, especially Suk Chen and. Cindy, they are very friendly! Food was awesome too, lots of variety to choose from!

Jia Jun


I take pleasure to offer my Compliments to the Management & Staff of Suki-Ya Kovan. My party of 15 paxs truly enjoyed the Food and Services.

Your Service staff were prompt, helpful and attentive to details and your Management staff shown good leadership and Customer services. My extended family had a memorable festive reunion that evening. We would extend our Compliments to Jerrine, Kim, Lily, Nancy and not forgetting the Backroom staff.



I was at Suki-Ya at I12 Katong having dinner to celebrate my dad’s birthday. It was a good and pleasant experience despite the busy dinner crowd the store is facing. Manager and Staffs such as Vincent, Biao Kai, Joyce and Jing Ning are very helpful in terms of helping me passing a Birthday Cake to my dad and also their usual service. Please do help me convey my commendation to them as my dad was very happy with the celebration catered for him.

Yong Xun


I’m writing in to express my heartfelt for the excellent service rendered by your staffs.

I came to Suki-Ya at Plaza Singapura today and I was having my late dinner with my one friend and I must say, I’m really impressed by your staffs. They had the brightest smile when I asked for some request!

Please convey my heartfelt to them, for a outstanding job done! And keep up the good work, and never let those cranky customers bring your smiles down!

Nata Neo


We Just ate at Eat @ Taipei  Tampines Mall. Would like to praise your waiter Mun Kit, we eat out very often and have not encountered such proactive service – he runs around to ensure people get their food quickly. And he was so apologetic when our food was slightly delayed, which wasn’t even an issue with us. We think he’s an asset as good wait staff are hard to come by!

Shulin Lee


Visited Eat at Taipei Kallang Wave Mall on a weekday and the food service very fast. Good service and nice food.

Seet Keng Zee


This place has a live band, so definitely the vibe tends to be livelier even on quieter weekday nights. Along with the meat, there’s are a salad bar with fruits, carbs and dessert.  My friends had the 100 minute beer and BBQ dinner buffet which is really worth it. The free flow of beer and meat helps as well.

– Eugene


I visited Shabuya & Shochu Bar on 13th Jan, 8.30pm and was pleasantly surprised to receive a warm greeting from your staff, Emelyn. She welcomed us and showed us to our seats while maintaining a very pleasant vibe. I noticed that throughout the hectic evening with customers seeking assistance one after another, Emelyn remained very pleasant, and I would even go to the extent to describe her service attitude as enthusiastic. No matter how many times a customer called her, she was consistently attentive and carried an unwavering smile.

– Brandon


Just want to compliment on one of your employees, Emelyn at Tajimaya VivoCity. She is very customer-centric and provided fantastic fast and personal service during our lunches there on Sundays.

– Sharon


I would like to praise your staff – Emelyn from Shabuya Vivo City for her excellent service. She’s always smiling and never fails to greet me whenever I visit. She would always check if everything is fine with the order and would personally walk up to thank me whenever she sees me leaving.

– Pauline


I visited Barossa and was truly impressed by LC who served use promptly despite the crowd. It was a great experience, great food great service!

– Deanna


Emelyn at Shabuya always makes my visit a pleasant one with her constant smile and efficient service. On one of my visits, we had arrived almost close to the last order and whilst most restaurants would have turned us away, she was kind enough to accommodate us and quickly got us a table and took our orders. The food came quickly and she constantly popped by to check if we needed more before the kitchen closed for the afternoon. Every order made through her was not missed or forgotten. At previous visits, although other staff served us, she never fails to always say hi and acknowledge us. Such small gestures really do go a long way in making us feel at home and important.



Thank you Bangkok Jam dining at Marina Square for the cozy, friendly and efficient experience. It was my first visit at Bangkok Jam Marina Square and I am satisfied to dine here. The senior and staffs were all smily at the entrance. Every individual was cheerful and attentive. They took pride in what they have to do, from the kitchen to the frontline. After we were seated, water were served before we even noticed it. Food was served fast and hot and ingredients were fresh. I’d like to compliment the crew by the name Zhi Ming, was pretty self-driven & helpful young man. He was patient and calm to recommend the best sellers on the menu, shared promo for birthday months, members’ privileges to my guest and myself at the end of bill check. He made tiny effort and it meant a lot to us, I believe he benefits the company for good and as a team-player in many ways. My guest were pleased and I enjoyed the evening. Definitely will recommend to others and return.

– Doris


It’s our first time dining at Bangkok Jam Plaza Singapura, my husband and I were hesitant about the menu but the staff by the name of Wella helped us a lot. She is friendly and comfortable to talk to, and the service was fast. The food was fantastic, I’m happy and satisfied when leaving the restaurant. I would like to compliment Wella for her good attitude and excellent customer service.
– Marie

I would like to bring out that you guys have excellent employees over at Bangkok Jam in Plaza SingapuraMarilyn and Wella has been a great help during my visit last weekend. My friends and I really enjoyed our dinner and will be back again.

– Edmund


I was absolutely delighted by the attentive, enthusiastic and cheerful service manifested by your staff Anita, Nancy and Kevin at your Bangkok Jam Wheelock Place. Such a standard of service is so rare these days. What gems in your culinary repertoire!




I would like to compliment Ms. Monica of Bangkok Jam Marina Square on her professional service rendered at the restaurant.  She informed us of the promotions available, and also how our dish could be customized to our liking.  My friend and I had a great lunch experience there. – Joanne


Just would like to compliment of the excellent customer service from Monica from Bangkok Jam Marina Square. She’s very helpful, attentive to our request & always serve with smile. I must say that I have had a very good experience dining here. Hang


We visited the Bangkok Jam Marina Square outlet and I would like to compliment the team at Marina Square for providing excellent service to the customer despite work pressure. The waiters and the manager, Mr Francis Ng, were all very pleasant to serve customers. – Khee Chen


I would like to send this letter of appreciation for server Tan Cher Min at Bangkok Jam Marina square. I’m a single diner that usually eat in Bangkok Jam, with a lot of question due to my dietary requirements. However, this staff show his patience and he attends to my needs. Great job and I hope more staff were like him. Please thank him for the consideration and making the extra effort to make me comfortable. I will make sure come back again. – Ruffa


It was a pleasure to have my meal today at Bangkok Jam Marina Square today. I enjoyed the food and drinks. I was served by Monica and she was efficient and took care of our needs and ensure that the food was served promptly. It was a pleasant experience indeed! – Pearilyn




Was at the outlet at Bugis+ Suki-Ya today for dinner and was served by Yan Hong and he really did a good job in customer servicing in which he offered to check with us if we required any more top up when he saw that we had finished our first round of servings as he was doing his rounds.



I would like to compliment  Yan Hong for going the extra mile to serve us and entertain us at Suki-Ya Marina Square. Yan Hong never fails to put on his smile and greet the customer. Besides putting on his smile, he also very proactively to help us when we only left 1 or 2 plates of meat on our table.



I would like to feedback on the commendable dining experience at Suki-Ya Marina Square as a result of the good services provided by your staff Yan Hong. Yan Hong never fail to fulfil all our dish orders and requests. I was extremely pleased with his customer service attitude and amicable personality when attending to all his customers.



I would like to compliment 1 of your staff- Yan Hong of Suki-Ya Marina Square Branch for his attentiveness, when we were dining at Marina Square Branch. He will come to attend us immediately upon our call, unlike the ‘usual’ wait for a while from some of the F&B outlets. Thank you for the service and I will come to the restaurant again.



I visited Suki-Ya outlet at Marina Square and  would like to comment on your staff Yan Hong. He has demonstrated true GEMS services to the customer. He was very approachable and are able to assist to our request whenever we needed help.



I would like to compliment on one staff, Yan Hong from Suki-Ya Marina Square outlet for his good service and effort. He is friendly and has a lot of initiative to attend to customers.



Words from Customers


I would like to specially thank Kim together her with her team Mark, Raymond and Mary for their excellent service and making my surprise dinner for 18 guests a huge success. These 4 employees of Patara Fine Thai Cuisine have gone all out to create beautiful memories for us. On the actual day, a separate room was elegantly set up for us. Champagnes chilled, food ready to be served all in the upmost professional manner. Kim constantly ensured that all times we’re well taken care of and nothing was lacking. I cannot thank them enough and could not think of any other place to have celebrated my after wedding dinner. Patara’s exquisite food and excellent service is truly applaudable. – Venoth


When we arrive at Barrosa and announced ourselves, Chris was immediately notified and showed us to our table. He sensed that we were not comfortable with the choice as it was loud and immediately offered another seating outside of the restaurant, and much quieter. We were impressed that he could anticipate our needs. He explained the menu thoroughly and made recommendations. Service was as attentive as the staff could manage. Throughout our meal, we were very well taken care off and with the service, attention and general ambience – it was a lovely celebration at Barossa. – Joanie


Patara Fine Thai Cuisine is one of my favorite restaurants in Singapore. Food is excellent though prices are a little steep. However, they make it up easily by their excellent service. Our favorite server is Kim – she’s constantly smiling and her professional service is tip top! True asset to the restaurant. – Michelle


I love coming to Patara Fine Thai Cuisine to dine as Kim always greets me with a beautiful and warm smile. She always makes me feel welcome. I enjoy bringing guests to dine here for this reason. Kim has a great team too. They all play a role in making my dining experience very pleasant. The standard of food is consistently delicious and is always enjoyed by my family and friends. Thank you so much for your consistent excellent service Kim! – Elizabeth


Last November 2017 we had our dinner at Vineyard HortPark. Christian and the rest of the crew were so accommodating, knowledgeable on what they serve (they recommended us the best on their menu) and they were smiling the whole time. Overall my experience here is superb. Thank you to their manager Christian for giving us the best experience. I would definitely go back here and bring my friends. – Lucia

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Allow me to compliment you on your food and service at Patara Fine Thai Cuisine, Tanglin Mall on our first visit here. Kim, Mary, Mark, Eric and Raymond served us at different times during our meal. The food was delicious. The flavours were deliciously blended and suited our pallets. Great ambience and presentation. The service was extraordinary and there was a personal attention given to us, when the Manager got to know that it was our 20th wedding anniversary and we were out for a family dinner. The surprise was an Anniversary dessert served complimentary. I would certainly be back with clients and family for the special treatment and would like to congratulate you for your selection of a passionate team. – Vishal Bambha


Had excellent Thai meal at Patara Fine Thai Cuisine; a really nice restaurant on the third floor of the Tanglin Mall. Food is very good authentic Thai with great flavours. Staff were helpful and friendly and had time to talk, which makes for a good evening. Highly recommend! – Woodyhc


We had a wonderful evening at Patara Fine Thai Cuisine. The atmosphere in the restaurant is very comfortable and relaxing. Food is excellent and the waiters are very helpful in selecting the right dishes. Service is prompt and friendly. A wide selection of good wines is available. – Heiko


Had an excellent evening at Patara Fine Thai Cuisine. Super food with good advises on choices from staff. Staff very good and pleasant. Good wine list and comfortable relaxed dining area. Patricia


Patara Fine Thai Cuisine is a hidden restaurant inside Tanglin Mall, the food was great and the service was excellent! The portions were all good for sharing, well-seasoned food, and nicely presented. Would definitely recommend this place. Also, staff were very kind, friendly and most of all, attentive. Kudos! – Abby


Was at Patara Fine Thai Cuisine for lunch. The menu is complete. The portions are adequate and the food is very authentically Thai. The ambiance and service are very good. – Ishwar



I had an enjoyable meal with my family at Suki-Ya Kovan. The food and service was good, and the staff were prompt in ensuring that the soup was refilled quickly and also came back to check if we needed to top up more meat, etc. Lily was extremely polite and attentive to the needs of the customers. I am pleased with the food and service here and will definitely return to patronize regularly. – Jessica D’Cruz


Lily attended to us, offer some help & also suggested food that were nice. She exemplified herself for really doing the extra mile service. Generally speaking all the staff were all accommodating & helpful. Congratulations! They all deserve to have a “pat on their back” for the job well done. – Lea Pastor Pascual (Suki-Ya Kovan)


I want like to thank your service staffs of Suki-Ya Kovan Heartland Mall branch. Lily took the initiatives to check on the soup and food, and offered us recommendations for the food as well, such as ice cream which turn out to be one of the highlight of the meal. Another staff Kim listened attentively to things which I thought could be better rather than shunning from it as what usual staffs do. Overall it was a wonderful dining experience, will definitely be back. – Karen Tan


Me and my friend were served by friendly Lily at Suki-Ya Kovan Heartland Mall store. We learnt that at over age 60, she is still taking charge of the store well as Asst Manager. We would like to thank her for her good service. – Kim Hwang



We had a lovely experience this evening at Barossa where we celebrated our daughter’s birthday. Chris, such a warm friendly Manager and his team served us. He was so gracious! – Maryann Au


Dined at Kuro Izakaya. Really enjoyed the Kurobuta Pork Jowl, which was excellently marbled and melt in the mouth. The KURO Pork Ramen had creamy broth but the noodles were not as bouncy, overall would still go again – nwk84


Food was good. We had salted egg squid and chili crab. Price is reasonable for 900gms crab. Fremantle Seafood Market is a nice place to hang out and chill with friends. Service was excellent. A must visit place when in Clarke Quay. – Joxua


It’s my first time at Barossa – deciding where to eat at esplanade. We found this place and was wonderfully greeted and served by staff Chris. He recommended good items and wine, wasn’t pushy but really was calm polite and checked on us after before meals. He made magic moments for my moms 70th birthday! Chris even ran after us cause my son left his watch on table. He and his team are honest staffs – congratulations on having a team with integrity. We had great memories at Barossa today. Thank you and I am coming back. Yvonne R.


My colleague and I had to order the very tender iberico pork chop and light yet flavourful seafood angel hair to share on our every visit because they are just so yummy. Our two dining partners also enjoyed their orders of pizza and beef dish. Vineyard at Hortpark has undergone a recent renovation recently and is brighter and welcoming now. – Tiguan


All you need is a cool night, great company and order Hot Stones Steak and Seafood. Service is prompt and Servings are great. My visiting friends and I tried their premium white wine – it was good. Overall, a truly wonderful dining experience.  Cynobis


Barossa is a great spot for a burger and a beer near the bay that won’t break the bank – and good beers and ales on menu from the Archipelago Brewery. – Nick-Lauren


Vineyard at HortPark is a great place to go with friends, especially if you would like to take a casual walk around HortPark. The food was great and the price was quite reasonable for 2 or 3 course meal. The service was good and wasn’t my first time coming here. The set has three options for the starter and for mains. Must try! – Ben



I would like to compliment 3 of your staff from the Suki-Ya Marina Square Branch for their pleasant and warm customer services. The first staff is Ah Feng, who had patiently explained to us on the ingredients used in the soup base before leading us to the restaurant. I find that this is a nice gesture especially for me as a first time customer. 🙂 Next is Yan Hong, who consistently checked to ensure that our soup is filled, and if there is anything that we need. He was also very patient, and served with a smile when I requested multiple times for him adjust the hot pot. As a first time customer, my friends and i really have a pleasant dining experience, and will definitely recommend to my friends and family members to visit this branch for dining. Thank you very much for the pleasant experience. – Lih Fang 


I would like to compliment Yan Hong of Suki-Ya Marina Square branch for his attentiveness, when we were dining. He came to attend us immediately upon our call, unlike the ‘usual’ wait for a while from some of the F&B outlets. Thank you for the service and I will come to the restaurant again. – Helen 


My friends and I would like to express our sincere thanks to Yan Hong & Ah Feng from Suki-Ya Marina Square for their excellent service. Their attentiveness and cheerfulness have made our dining experience a memorable and pleasant one. Well done. Keep it up.  We will definitely patronize this branch again soon. – Karen


We had our dinner at Eat@Taipei Tampines Mall. Our experience was wonderful and were happy with the service rendered by one of your staff Mun Kit. It is very rare to have such friendly and gracious waiter nowadays, and we will definitely dine in your restaurant again. Good job to Mr. Mun Kit and do keep up the excellent service! – Roslinda 


I brought my family to Suki-Ya Kovan Heartland Mall for dinner. It was the best experience we have had among the other branches of Suki-Ya. The restaurant was not as big as some of the other branches but the staff that served us was surely standing out as the biggest! We had the privilege of being served by the branch Supervisor, Ms. Jerrine. Not only was she extremely attentive to our needs but we could also see that the staff members of the restaurant are working very closely with her. We would like to thank Ms. Jerrine and the other staff for giving us the most wonderful dinning experience in Suki-Ya, ever! – Desmond Foo


I am writing today to compliment your staff Ms Rowena and her team whom have provided us with a great service and make our dining last night 21 September 2017 at Suki-Ya Marina Square a very pleasant and memorable experience. My friends and myself will definitely visit again soon. – Cheryl Tang


I would like to express my greatest appreciation for your delicated staff Mr Jaffy from Suki-ya Kallang Wave Mall. I went this afternoon to have lunch with a friend and your staff Jaffy helped us to get a table even when there is a long queue. He even brought the food that we ordered fast to our tables, and I observed he did the same for other customers. With such well-service-orientated staff in your F&B restaurant outlet, makes me feels like welcomed as a customer and I will share this experience with my peers. – Henry Tan


I would like to compliment your service staff name Hock Seng. He has provided such excellent service while I was dinning dinner at the outlet in Suki-Ya Kallang Wave Mall last weekend. The restaurant was busy but he managed everyone well as well as my table. He has great service sense as well as great personal contact with my diners that day. His service played a huge part in my experience at the restaurant. Thank you! – Brenda Kor


I would like to compliment the superb service that Ivy (Tajimaya) has provided. She has gone an extra mile to explain on the membership details, ensuring the food is ok when we’re having the meal. Also, she sang a birthday song for my husband as well. Really would want to thank her for her help and service and her team for service as well. Thanks! – Amy Low


I would like to express my utmost compliment on Ms Monica Foong for her great customer service when I was dining with 2 of my friends yesterday evening at Bangkok Jam Marina Square. The orders were taken promptly and she ensured that our orders came on time without much delay notwithstanding dinner crowd. Aways putting a smile in front of us, she has made our evening a great one. I sincerely hope that the company will continue to cherish her as one of the valuable assets of Bangkok Jam. – Alex Lee


I’m writing in to speak good words on the staff in the outlet at Bukit Panjang Plaza (BPP). Such commendable acts should not go unnoticed. My family and I visited the outlet at BPP to have lunch and have  a small celebration for my mother’s birthday. This was not known by any of the staffs members. It was when we needed help with phototaking that they overheard us talking about my mother’s birthday. They gave us a mock birthday ‘cake’. That pretty much made my mother’s day. On top of that, they gave us a really good service. We like patronizing places that gives this kind of feeling. – Zainal


I would like to compliment Mr Norman from Bangkok Jam Great World City for
his wonderful kind service today. I have 2 young ladies who have just completed their PSLE exams and were out for a restaurant meal on their own for the first time and I understand that Mr Norman has extended exceptional customer service to them even though they may be just two young customers. – Mrs Kok


Eat at Taipei‘s milk tea with pearls was nice & not too sweet. Pan fried dumplings were delicious. The pineapple fried rice had big pieces of chicken. Among the different types of fried rice, Taiwan style fried rice is still the best. Friendly staff, overall experience was fine. – Lim



I’d like to commend the great service offered by your staff Richard at TongKang. He was very attentive even though there were many customers. He made sure we were taken care of despite the crazy crowd. He was very friendly and provided great customer experience and will recommend the restaurant to friends. He deserves a pat on the back! – Janice Eve

A big thank you to Richard for the excellent service provided to us when we dined in KURO Izakaya. He was extremely helpful and pleasant to deal with and also gave us great recommendations from the menu, which we enjoyed. We will definitely return because of the wonderful customer service he has provided. Well done. – Aleksis N

My colleagues and I are regulars at KURO Izakaya. We all agree that your staff Richard has been providing us with excellent service. He has been proactive and attentive and we sincerely commend him for his work ethic. – Zihao

I had a wonderful meal at Hot Stones and was compelled to send an email in relation your staff, Richard. He epitomised professional, courteous and friendly service from the beginning to the end of our dining experience. He ensured the menu was explained and was able to help us make great meal choices based on our dietary requirements. We will certainly be back to repeat our experience. It isn’t often that service necessitates acknowledgement however I felt I must reach out and let you know how wonderful your staff member is. – Terina Mathews

Outlet of the Month – Bangkok Jam Marina Square

“I was at Bangkok Jam Marina Square with my girl friend and a baby. We are so lucky to have Monica attended to us that day. She not only a very responsive waitress but also a very thoughtful baby sitter. She took care the mess that my baby made. She smiled all the time. She made us enjoyed our dining there.  Thank you, Monica. We definitely will go to bangkok jam again with my baby girl :)” – Zhee Chee

“We visited Bangkok Jam at Marina Square most of the time, services are always the best, especially from the manager, Mr. Francis Ng. He is very patient and kind, his service is also satisfactory” – Jingluaj

“I’ve visited the Bangkok Jam Marina Square Outlet and I have enjoyed myself with the service Aunty Monica, she is friendly and possess great hospitality skills! I also really liked the new Durian Mania Desserts! It is filled with my favourite aromatic durian! I will definitely be back!” – David 


My mother and I enjoyed a pleasant evening at Barossa served by Jamie. Thank you for such good food and attentive service. Jamie even suggested what I should eat when I was in Manila (I was to fly there the following week). Thank you and continue to serve good food with a smile. – Su Hwi

Enjoy the great Eatigo discount at Barossa and the foods were good. The service staffs were very helpful, will go back again! – Eileen Ng

Food at Fremantle Seafood Market was super excellent Seafood was very fresh, service staff were attentive. – Caron

The ambiance at Talay Thai is excellent as there is nice view of the river and ferries. Waitresses and waiters served us well. – Kok Yian

Good food, great ambiance, excellent service at Vineyard– Sylvia

“We were recently in your Suki-Ya Plaza Singapura branch and we would like to compliment Mr Goh Boon Keat for this patience and super customer service. We were deciding at the entrance if we should eat here and he convinced us on the value of the buffet. He was very accommodating to our seat request and he always have a smile on his face.” – Claudine

“The staff at the restaurant was friendly, polite, and attentive. Have always liked visiting this outlet at (Suki-Ya) Katong Mall.” – Eatigo Diner

“Would love to put in a good word regarding our experience at Rocku last night. The staff especially Viet, Samuel and Dominic were exceptionally accommodating and attentive. One of our friends arrived late from overseas and your staff willingly worked overtime to extend the closing hours just for us. Do keep up the good work, we had a memorable dinner and will definitely be back!” – Katie

“I am writing to thank you Lily for the great service when me and my family dined in Suki-ya at Heartland Mall and she is very friendly. Really appreciate.” – Jeniffer 

“Frequent Patara Fine Thai Cuisine with my family as a child and it was my absolute favourite Thai eatery! Had the chance to visit again with my friends and the food and service are still of the same impeccably high standards! Christian, our server, was exceptionally friendly and attentive to our needs. He gave us excellent recommendations and we enjoyed all the dishes immensely. We loved the green curry and pad Thai! This is a wonderful gem of a Thai restaurant and I would recommend it to Thai food lovers!” – Shaw

“Last night we had a wonderful dinner at Bangkok Jam@ Bugis Junction. Food is nice and most important is Mr Suman and his team on duty yesterday was great with cheerful smile and fast response on our request. We would like to take this opportunity to thanks the group for the service and fun. We will recommend the outlet to others. Keep it up !!!” – Yap

“Your team, led by Sahleni, at Great World City does a very good job! They are attentive and friendly. They try their best to make you feel welcome and attend to your needs. Sahleni is very attentive to details and remembers our preference after a few visits. Always an enjoyable dining experience.” – Eric

“My first visit to Bangkok Jam JEM. I like the service and food. Staff were accommodating and polite. Will go again when I’m at JEM” – Jasmine

“Service :I was impressed by the outstanding service with the waiters/waitresses constantly attending to us at Patara Fine Thai Cuisine. Food: The green curry was really good and i was especially impressed by its authenticity (comparable to the green curry I had in Thailand).” – Molly






Staff of the Month – Cindy

Sukiya Cindy

I am writing this email to commend Cindy from Bukit Panjang Plaza Suki-Ya for her great service that made our dining experience so much more enjoyable. We felt welcome and at home with her hospitality and friendliness. –  Marcus Leow

I Would like to feedback regarding your staff Cindy at Suki-Ya bukit Panjang Plaza…. serving us with great attitude, very polite and helpful.. will come back again!  – Lim Zhong Ming

I would like to compliment Cindy from Bukit Panjang Plaza’s Sukiya. She never fails to provide excellent customer service and that is why I always come back for more steamboat! Keep up the awesome service – Hui Ling

Outlet of the Month – KURO Izakaya

Kuro team

I had my lunch meeting at KURO IZAKAYA, Suntec City tower 3. This was my second time at that place since my client’s office is just above. Three of your employees offered a very commendable service. They were Mae, MJ and Jamie. Surprisingly, the said restaurant was also a part of the same company as SUKIYA where I had a memorable dining experience as well. As somebody who came from the F&B industry, I personally know the employees struggles but these people are really giving an amazing service to your customers. There must be something with Creative Eateries’ culture when it comes to grooming your staffs in terms of customer service satisfaction. I wish your company all the best and I hope that you continue producing incomparable service providers in the industry. – Francees Zaguirre



Nice steak at Barossa! Great service by Chris who offered to give us a bigger table so that we can dine comfortably! He made sure that our glasses were always full! – Irene Y

Fremantle Seafood Market serves the freshest seafood you can taste. Waiters are also friendly. – Alan C

If you are a non-vegetarian looking for steaks, chops or seafood, try Hot Stones at Clarke Quay! The ingredients are garden-fresh, and you know you’re not eating leftovers because you cook it yourself! What a unique experience! The two of us ordered US Black Angus Sirloin and Salmon Steak. The servers were very friendly and attentive, assisting with the cooking process as needed. Dining on the boat was such a relaxing experience – a perfect evening! – Rosie K

While strolling through the bars and entertainment area at Clarke Quay in Singapore I got hungry and found Fremantle Seafood Market. The restaurant is located directly on the Singapore River and I got a perfect table with a view to the river. The waiters were friendly and the order was processed quickly. My food was very nice and I would definitely recommend the place, since it is also close to some good open-air nightlife spots across the road. – Island Hopper

Just had a wonderful dinner tonight at Bangkok Jam Tiong Bahru Plaza. Was served by this wonderful lady named Aunty Nancy Tan. She was friendly & very helpful. We couldn’t decide on the starter dish and when asked for her recommendation, she looked at what was our main course before suggesting us to go for the Pomelo with prawn salad. And yes, It was super YUMMY! To us, what really matter most is not only the delicious dishes, it is the service. Aunty Nancy, we will come again because of your GREAT service! – Cindy

To perk up our thirst and fill our hungry stomach, me and my friend decided to dine at Siam Kitchen Lot 1Good service, good food and the staff are accommodating especially your Mgr named Rosely. I will highly recommend that place to my other friends and see for themselves. Keep up the good work. – Err

Had a dinner with my friend few hours ago at Bangkok Jam Great World City and I would lik etoo compliment the two lovely ladies on duty. We are at the outlet around 7pm, the staff managed to provide an excellent service to us despite the dinner crowd. Staff was so friendly, attentive and was always smiling. We also don’t need to ask or raise our hand to catch their attention because they give us straight away what we need (extra plate to share and table water). Food was great too. Will recommend this place! -Joan

I went to Bangkok Jam JEM for the dinner steamboat buffet and was pleasantly surprised by the high quality of service. In particular, I would like to commend Mr Jason Yang who took the initiative to introduce the options to us and make recommendations. He made my group feel very welcome with his friendliness and was extremely attentive. Our dining experience was definitely improved thanks to him and I would recommend Bangkok Jam to my friends knowing they had such caring staff on hand. – Li Guan

I had dinner with my friends at Bangkok Jam Plaza Singapura and was served by Allen and his team. We had a pleasant and enjoyable experience in the restaurant. All the staffs are polite and friendly. We were served promptly. I will go back to the restaurant for meals again! – Pei Ling

 I am writing in with regards to the wonderful food and service provided to me at Bangkok Jam Wheelock Place.  The waiter, Apple, was particularly patient when taking our orders. He was very cheerful and provided good advice with wonderful knowledge of the menu. I have enjoyed my night here and hope that the team would continue to do well. – Kevin

I would like to commend the service effort and initiatives of your staffs during my visit to Siam Kitchen East Point MallI was celebrating the birthdays of my 2 nieces and I somehow felt your staffs, Fabian Phuah, Yanni and Afiq were very helpful in facilitating us with the surprise birthday party for my 2 nieces. They helped with photo-taking, we brought small cupcakes and your staff had the initiative to provide us with candles which may seem like a small effort, but they made it special for us. Thank you and be blessed! – Zai

I am most impressed with your staff Marcus who was on duty last Saturday (6 May 2017) during my lunch at Bangkok Jam Bugis Junction with my family members. He was very friendly and highly efficient throughout. None of us customers needed to wait long for anything and his ability to cope so professionally is extremely commendable. My family and I hope his hard work and efficiency is recognised by the company and we believe it is your blessing to have such a staff onboard. Thank you very much for a memorable dining experience. – Marcia

I was very pleasantly surprised with Patara Fine Thai Cuisine during my first visit to the restaurant. As my out of town guest wanted an early dinner, we arrived a little past 6pm during mid-week. The staff was very attentive. We ordered appetisers, salads and Tom Yum soup. All were excellent especially the tacos, soup and I especially enjoyed the fish cake as they were not oily and came puffy unlike many other restaurants serving shrivelled fish cakes. The Pomelo salad was fresh and not salty which suited my tastes. We ordered many dishes to share for mains. Highlights included beef tenderloin, stuffed chicken wings and steam seabass; which reminded me of my days posted in Bangkok. The only down side was our disappointment with mango sticky rice dessert as mangoes were not sweet even though this is mango season in Thailand. I recommend the restaurant for both business and personal. – Chang

I was at Eat @ Taipei JCube having my dinner with my family today (23/04). The staff there was great! Food was awesome too! Especially Suk Chen and He Xia, they are very friendly! Will definitely go back again. Thank You. – Jia Jun

Good day, I had the most pleasant experience at Eat at Taipei Kallang Wave Mall on Saturday, 15/04/17. As a Manager, she was observant to her surrounding, dedicated to her job. This small simple gesture will make me visit your store more often and of course, sharing what great customer service i have experience. Kudos to her. – Zeng Shu hong

I just had my dinner at Rocku Yakiniku and it was such an amazing experience! I’ve been here 3 times already and I’m still not bored of the food! The service is great too, Samuel Loh was prompt in serving my friends and I, and Yan Hong was quick to serve our food! We had such a great time and I’ll definitely come back again! – Eunice Wee

I would like to highlight the manager, Edward from Tajimaya restaurant at Vivo City for his amazing service. I celebrated my birthday with my friends and Edward made sure that we had an amazing dining experience. I would like to point out that Edward was very sincere and had a personal touch that made my birthday celebration a little more memorable.  My friends were highly impressed with him! – Ms Kan

I was having a dinner at BPP Sukiya with my friends.One of the waitress there, Siew Mei, was giving us a good time there. She was very friendly and kept smiling while she was serving us. She made my family members and myself, felt very welcome. Hope that there will be more waitress that is like her. Thank you very much for Siew Mei’s hard work. Will continue to dine at Sukiya! Have a nice day!

Thought I’ll share a quick note on some great feedbacks on Sam who was waitering at Sukiya plaza singapura last Friday, 24 Feb 2017. He is extraordinary and his patience is remarkable. I was waiting for my partner to arrive and he walked me through the options in Sukiya. He also offered time to think about what soup base I wanted and didnt at all pushed me to order despite the time limit. He actually gave me additional 20mins as I only made my order 20mins after i stepped into the restaurant. He went that extra mile by being observant in what my partner and I needed at the table or what to clear so we had more space.  I hope you can relay the good feedback to Sam as I think this will make his day just like how he made mine! Thanks so much – Cheryl 

 I’m writing to commend this energetic beautiful and bubbly lady, Madam Soon Yit Kit who was working with her utmost effort that needs to be recognised in the Sukiya Kovan heartland Mall outlet during the lunch period on the 10th March 2017. It was indeed a pleasure getting most of my orders from this lady with a bright smile on her face. – Lim Jyu-Noir Daryl 

Brought my friends to Sukiya at Marina Square on 22 mar wed evening; it was their first time there (celebrating an occasion). Just want to commend the service of your staff Kian Hong who helped to guide my friends on their first visit: (1) right from the start, he explained the different soups and recommended options when we could not decide. (2) throughout our time there, he managed the space fast and efficiently: even though there were 5 of us on the round table which could be somewhat cramp, he cleared the emptied plates promptly and asked whether we need top ups on drinks and meat. (3) he was proactive in addressing some queries we had on the process and where to find stuff. (4) at the end of day, he also recommended us to visit the other sukiya restaurants if we are too far from marina square. All in all, Kian Hong made a difference and alleviated my initial concern about hosting friends at sukiya because buffet self help setting can get a little unnerving for big groups. Will definitely visit again.  – Patrick Lee

My feedback for the dining yesterday at Sukiya Bugis Plus yesterday is wonderful. Good services for all staff especially Mr Boon Keat and the auntie who helped to refill the food. Very helpful and warm staff who are funny and makes me feel like home. I went with my exchange student friends which i think it definitely brings good memory to them about coming to Singapore. Thumb up! Will definitely come back again! – Zhi Ting

I was having my lunch at Sukiya I12 Katong Mall last weekend . The staff is very patient in taking our soup orders. They also suggest us to TOP up waygu meat .  When doing the billing , I was also introduce to the membership program.  I will be back often as I really enjoy dining at sukiya Katong. Thank you – Jiahui 

I just had my dinner here at Sukiya kallang wave mall. The manager named RAF made our dinner even more enjoyable. He was very accommodating, kind and helpful. He even sliced the pear fruit for us. Raf is indeed an asset to your company and I wish that you can groom more employees like him. Thank you very much! – Francees




Staff of the Month – Joanna from Vineyard at HortPark

I would like to commend these two staff named Joanna and Richard at vineyard. They’re service and hospitality and warmth is exemplary. –  Michael & Junna

I was impressed with the restaurant and the services by Joanna and Clarence. They both stood out and were extremely friendly and attentive. They made the experience memorable that I would return again and introduced my colleagues. – Bernard

Joanna consistently provides excellent service. Every experience I’ve had in Vineyard that she was in-charge was pretty much a pleasant one. She is attentive to the needs of the customers and has a really amiable personality, which adds to the positive experience overall. I can see that she is able to manage the restaurant well, whether a small number of people or a large group of over 20 guests. Joanna goes above and beyond to make sure you get a great dining experience at Vineyard. This is tried and tested and very much appreciated by colleagues  – Thomas

Outlet of the Month – Patara Fine Thai Cuisine

I made a reservation in Patara Fine Thai Cuisine on 3 Feb 2017. The ultimate reason was to propose to my Girlfriend and of course enjoy the premium Thai food. It was my first time there and I wasn’t too sure of how the service and dinner would be. I now type this with heart full of satisfaction and still in awe of the service. Christian, Mark and Kim have simply amazed us with Their service. I met up with Christian a day before my proposal date to plan out the sequence. He advised me on the best place to sit, the cutlery set, the choice of meal n also the place to get my bouquet. On the actual day, the 3 beautiful souls planned my proposal in a way that it does not hinder the other customer’s family time. They even went the extra mile to collect my bouquet n keep it fresh and to record my proposal on their phones. They also edited it & sent it to me 2 days later. Food was delicious, presentation of the food was outstanding. Service excellent. I am very grateful to Patara and couldn’t imagine proposing anywhere else.  – Venoth

This is my first visit to Patara Fine Thai Cuisine, surprisingly I have tasted something different that was out of my expectations. I have ordered the Boston Lobster in Black Pepper Sauce and it has an excellent flavour and I can still taste the freshness of the lobster. I have also ordered a glass of house white wine that went well with the lobster. The ambience of the restaurant is good with excellent services, our waitress is polite and well knowledge of food recommendation. I will definitely visit this Restaurant again in near future and will strongly recommends this restaurant to my family members and friends – Tan

I took my elderly aunt and uncle to Patara Fine Thai Cuisine at Tanglin Mall yesterday for lunch to celebrate aunty’s 80th birthday. She is wheelchair bound and I am writing to let you know what a wonderful team you have there. From Christian who helped us change tables when aunt wasn’t comfortable, to his warm service and care, and the professionalism of all the waiting staff there. Thank you and keep up the high standards at Patara Tanglin Mall all these years. It was a nice full circle experience as it was my aunt who introduced me to Patara when you first opened…back in the day where she was well and able to walk. – Ling Hwei


I want to commend the service your staff Jerome provided last night at Hot Stones Steak and Seafood. He is very accommodating and patient. Our group enjoyed our dinner last night. Will come again – Vince 

I just wanted to send a quick note to thank to the Talay Thai team and Raine, the floor manager for really looking after my 6 guests, the food was delicious and more so with the extreme rush, the staff were excellent in how well they responded to look after us. Everything was fantastic, we will be back soon. – Gaurav A

I had a great time at KURO Izakaya; the special arrangements for Yu Sheng to be served are much appreciated! The fish was plentiful and the taste especially refreshing. My guests and I were served by MJ, Joanne and Raine. Every effort was made to address our needs and service was second to none.  The taste of the food lived up to expectation, it was a great experience. – Gerard Nah

Chris, Zac and Jen provided exceptional service at Barossa Esplanade – we had to rush due to concert and they went out of their way to help. Special thanks to Chris, whose friendly and helpful manner when I first called to make a reservation and Zac, who served our table with urgency knowing that we literally had to “eat and run” for the concert. Came back again for a second dinner, this time, I called to request prior order of our food and Jen was especially helpful to our needs. While food quality is important, I think having a great service team (Chris, Zac and Jen) really makes clients like us want to head back to your restaurant.  Kudos to the team! – Sally

I would like to commend on our amazing dining experience at Bangkok Jam Plaza Singapore. I would like to commend on one of the manager,  Francis Ng, for providing a fantastic service giving me and my friend a wonderful dining experience.  He provided us impeccable service with a constant smile on his face,  always very warm to serve customers and he engages them very well.  when he saw our iced milk teas were empty and we were there for a long time, he gave us free refills despite us telling him we didn’t want them. Hence,  I hope the company could compliment Mr. Francis as his service makes us want to come back for more. I hope others could learn from him as well,  to bring this warm company to greater heights. – Claire & Su Min

I am writing to commend one of your staff, Mohd Faruk, for his excellent service rendered on 17 February at Siam Kitchen@Lot 1. It looked as though the restaurant was understaffed but he displayed meticulous attention and prompt service regardless. Please pass on this commendation to your staff, I will dine at Siam Kitchen again as he has shown how a restaurant should be run. – Joseph

I’m here to tell you how I spend my day here at Bangkok Jam United Square. I’ve come to think that united square outlet never failed to disappoint me with their energetic team spirit. Your service crew, Si Min have served us through the years, as I have went to many outlets like Bugis, Raffles City and Wheelock and it is always good to see her in this professional line of her. I’m also impress with their speed and team spirit as I can see that they are really short handed of staffs. I would like you to pass some encouragement words to them to keep them fighting for his professional line.  – Chor Boon

When I visited Bangkok Jam Bugis , Jay extended his excellent service to me. As I was a vegetarian, he introduce me dishes that are vegetarian friendly. After making my order, my food was served shortly after. When its time to make my payment, Jay still follow up and ask if the food was to my liking. I truly enjoyed my meal yesterday, thank you Bangkok Jam Bugis & Jay. I will definitely make my visit again. – Jess

I would like to compliment the Bangkok Jam Great World City team for the great teamwork they displayed. Last night I dined with my family and there was 10 of us. We were shown to our table promptly despite having made no prior reservation. Although 1 service staff who was serving another table saw that we needed help and acknowledged it, another service staff filled the gap by quickly coming over to render assistance. Now that is what I call fantastic teamwork. Continue to keep up the great teamwork, GWC Bangkok Jam team! – Kit

I had went to Bangkok Jam Tiong Bahru branch yesterday having my lunch with my friends. At first we arrived there, we got greeting from the staffs, they are very friendly invited us to have a sit which made us in very great mood once we entering. They were also very patient in taking our order as we took quite a long time in deciding the food. Even though they are very busy in serving other customers, they still assisted us when we called. The food served to us are also very delicious. – Sandra

It was an amazing dine in experience at Bangkok Jam JEM. When we stepped into the restaurant, we received a warm welcoming from the staff. The staff was very attentive, the food was delicious and the restaurants environment was great. After we finished, we asked for the bill while the staff recommended us to sign up for membership. The staff then patiently explained the benefits patiently and told us there will have a discount for the bill if we sign for the membership. Afterwards, we did signed up for the membership and enjoyed great savings. We will definitely come back again and hope the management team to keep it up for the good service. – Ronald

 I am writing in with regards to the wonderful food and service provided to me at Bangkok Jam Wheelock Place.  The waiter, Apple, was particularly patient when taking our orders. He was very cheerful and provided good advice with wonderful knowledge of the menu. I have enjoyed my night here and hope that the team would continue to do well. – Kevin

I had a great dinner with my fiancé at 8.30pm today and I have to compliment your staff whose name is Maia whom I mistaken as a mixed(Eurasian + Malay). She was so welcoming and friendly and was seen smiling at other customers. I reckon we need many service crew like her. Such a great role model she is. Thank you Siam Kitchen Bukit Banjang Plaza for this wonderful experience and continue to groom your precious staff. Well done!  – Nurul Ain

Excellent service from our server Nei at Patara Fine Thai Cuisine Singapore. Warm and polite.
She made excellent recommendations and made it a wonderful meal for us tonight.  – Kelly

Just like to affirm Ivy and team at Tajimaya for the excellent service tonight. Ivy is really welcoming. The team will attend to our request immediately. This is my first time eating in your restaurant. The food’s great. And will definitely come back.  BIG thanks. – Melissa Cabral

Thank you Chi Sian for going the extra mile for us! As i didnt make a reservation at Tajimaya, I had to be on the waitlist. I would like to thank her for her patience and also professionalism. On Friday I was also here at the shabuya restaurant, with a group of twelve friends, and Chi Sian was also extremely helpful while assisting us during our shabu feast. It was a overall great experience! Thank you!  – Wenjie

Rachel from suki-Ya at i12 katong 21 January 8.30pm. Wonderful service even though the restaurant was full, she was rushing around making sure people got their top-ups and tending to customers. Rachel was cleaning the tables, tending to topups and to customers requests! Absolutely wonderful service from her. – Anna

Had a great dining experience at Suki-Ya Marina Sq. Rowena is, for lack of a better description, a superwoman! I’m very impressed with her calm and cool demeanour even under periods of stress. She is the epitome of “calm under pressure”. – Vincent

I would like to compliment Sam from Suki-Ya Plaza Singapura for his exemplary service. S He was very prompt in his service and put the customers first. He was checking on us timely to ensure that we had everything we wanted and made feel very comfortable. We all had a great experience dining at Sukiya and look forward to come back again. Thanks  –Joshua Ong

We Would like to thank Suzie, Lanie and Steven for their bright smiles and attentiveness.  It really make our day.  Suzie, as usual, knows our preference of meat selection and soup base selection.  We have ready enjoyed our lunch.  Thanks peeps.  The last 2 times before today, the dining experience were good too.  So happy to dine at Suki-Ya Tampines Mall    – Ivy Leong

I would like to take a moment to compliment on the excellent service in suki-Ya katong outlet. The service and staff are always so warm and friendly towards us especially fabian the outlet manager and your helpful floor service staffs lily and sarah. They are one of the reason we often patron that outlet. They always remember our usual orders and never fails to put a smile on. We definitely need more outstanding staffs like them.  Keep up the good job! Double thumbs up     – Cindy Tan

we dine at Suki-Ya Bugis Plus with my wife and 3 kids and I had this amazing experience even though the place was crowded all thanks to your staff jerrine, who served and greeted us with a smile throughout our meal! – London

We had a pleasurable experience dining at Suki-Ya Bukit Panjang Plaza. The waitress and waiters were exceptionally nice, patient and also speaks to us in a nice tone. Sioe Mei was very nice and patient with our demands. She has done an outstanding job and I would definitely return to the outlet at Bukit Panjang Plaza again for such amazing service.  – Joy & her friends

I had a very good dining experience at your Suki-Ya Kovan. I found your staff Chun Yan and Joy to be very patient, helpful and accommodating to our requests. My friends and I had a very enriching and fulfilling experience due to your restaurant’s capability to ensure high quality of food and service. There was a large spread of choices available to accommodate our different dietary preferences. We had a very memorable time dining at your restaurant and would certainly recommend it to others. Thank you!   – Wan Ting

I had dinner with my friends at Rocku Yakiniku. We were served by Samuel Loh. He’s very friendly and give his outmost attention in service to make sure we had ample food for the night. He even helped us heat up our base.  Thus I had a good experience with him servicing us. – Jiajun Wang

I’m writing to give a big praise to one of your staff, Ling yu Assistant Manager of Eat@Taipei Kallang Wave Mall. She has an exceptional customer service skill with a great smile! – Mac Bauer.